Leah Penny

Project Manager - Sustainability and Health at Western Victoria Primary Health Network
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Contact Information
us****@****om
(386) 825-5501
Location
Torquay, Victoria, Australia, AU
Languages
  • English -
Skills

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5.0

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Stephen Lynch

Leah is attentive to detail and a great relationship builder. She is comfortable working at the C level and makes it her business to build relationships with these important people. Leah was always diligent in her work and would discuss account strategy and issues openly to ensure success. Leah is success driven and was a pleasure to work with.

Guy Reeve

Leah's petite physical stature belies a redoubtable tenacity and effectiveness. An outstanding relationship manager, Leah is acutely perceptive, and able to unearth, develop and qualify opportunities as if from nowhere. Leah excels in the sales environment due to her ability to rapidly develop a genuine rapport with clients, partners and colleagues. In the words of another colleague, Leah "can sell an old boot to a cobbler". I have no hestitation in recommending Leah as a senior sales executive.

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Credentials

  • NDIS Quality & Safety
    NDIS Quality and Safeguards Commission
    Jan, 2022
    - Nov, 2024
  • Change Management
    Project Laneways
    Sep, 2018
    - Nov, 2024
  • Working With Children
    Victorian Government
    Mar, 2018
    - Nov, 2024
  • First Aid - Resuscitation, life support, emergency response
    Allens Training
    Oct, 2017
    - Nov, 2024
  • Business Coaching
    Australian Institute of Coaching
    Jan, 2007
    - Nov, 2024
  • Strategic Development, Planning and Management
    Australian Institute of Management
    Jan, 2006
    - Nov, 2024
  • Total Quality Management - IS0 9001
    La Trobe University
    Dec, 2001
    - Nov, 2024
  • Implementing Innovation and Continuous Improvement - currently studying
    Australian Institute of Management
  • NDIS Worker Screening Clearance.
    Victorian Department of Health

Experience

  • Western Victoria Primary Health Network
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Project Manager - Sustainability and Health
      • Feb 2023 - Present

      This innovative program is to lead the Western Victorian Primary Health Networks (WVPHN) ‘Green Primary Care’ initiative. The focus is on achieving BCorp certification for the organisation and then look at sustainability support for the broader primary care providers network, considering mitigation and adaption strategies. The healthcare sector is aiming for NetZero by 2040 and Western Victoria PHN will be at the forefront of providing leadership in the primary care sector to create a better, more sustainable future.

  • Seaspray Consulting Services
    • Senior Consultant| Engagement| Project Delivery| Marketing - Dynamics 365 & Disability & Inclusion
      • Apr 2021 - Dec 2021

      Recent Projects: *Education and Mentoring - Business Inclusion and Diversity Training - AFDO (Morten Bay Region) *Person-Centered Microsoft Dynamics 365 CRM Consulting NDIS Applications - Engaged with Metisc to provide management consulting services; short term sales strategies for the NDIS/ Government and Disability Services provider engagement. *Application consultation for NDIS software developments to Dynamics 365CRM for participate service plans Developed marketing content for social media platforms and partnerships for the NFP sector *NDIS Mentoring: SLES and FKJ Assessment, Funding, Coaching and leading a team of 10 with participants to build capacity and confidence to gain open employment pathways.

  • Australian Federation of Disability Organisations (AFDO)
    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Business Inclusion & Diversity| Project Management| Engagement| Mentoring| Building Capacity
      • Mar 2019 - Mar 2021

      Developed the project framework and reported to Department of Social Services to initiate an ILC project with the NDIA building individual and organisational capacity for people with disability via peer-to-peer collaboration and delivery of a CRM digital delivery project. 1 year engagement leading a Regional Development Victorian/ TGGB project to success in partnership with Deakin University, WorkSafe and GROW/Give Where You Live. This highly successful service exceeded all KPI's for the project and offered one-on-one practical strategies, education and mentoring to businesses to adjust and support improved inclusion within their workplace culture, their customer experience, as well as recruitment and current employment practices. Co-author of final Deakin Report. Co-lead the Passport 2 Employment(P2E) - Supporting young people facing barriers to employment. This successful and valuable program has thankfully been funded by a GWYL grant and provided students with disability the opportunity to prepare and gain skills and experience for future job opportunities. Results: Exceeded KP's, mentored 112 businesses and provided placements 127 participates, some resulting in open employment.

  • Tribal Group
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Business and Engagement Lead - VET ANZ
      • May 2017 - Aug 2018

      I collaborated with Global product and marketing teams to highlight regional market requirements to improve the product to market strategy and delivery for a company deep in transition. The role required deep research and analysis of new and existing markets to put forward future business strategies, that included communication and change plans to be adopted. Mentored and supported the Agile professional services team (10) with projects, priorities, commercials, budgets and resource allocations. Close client engagement had me resolve outstanding commercial and contact issues, also completing post implementation reviews to develop benefit realisation studies with key clients. Tribal continues to transition from significant change driven by three Australian acquisitions.

  • Government, Education, Healthcare and Disability
    • Senior Business Executive - Consulting Government, Health and Commerical
      • Feb 2015 - Mar 2017

      Consulting services dedicated to delivering successful initiatives that improve the community, people and business outcomes. During this period of professional consulting, I have delivered growth and marketing strategies to the Government, Education, Healthcare, and Disability sectors. Experienced in engaging with dynamic and innovative organisations, I can quickly bring my experience and expertise to any area of business to deliver a demonstrable difference. I am a person who thrives of high communication, enjoys leading cross-functional teams and collaborating with stakeholders. I easily pull all of the balloon strings together and lift the working environment.

  • MAGIQ Software
    • New Zealand
    • Software Development
    • 1 - 100 Employee
    • Strategic Development Manager (Solution Selling & Marketing) - Healthcare & Government
      • Oct 2007 - Dec 2015

      Formerly Chameleon Technology - As a Senior Executive and Strategic Business Manager, my focus was on identifying where fast and measurable market growth could be achieved. Strategies included aligning and improving internal documentation quality, project delivery, market branding and sector engagement. I was a significant contributor to Chameleon's profitability and business transformation. Successfully working hand in hand with the Directors and internal teams to lead the introduction of improved processes and services increasing revenue significantly in 5 years, including winning large State Government tenders and deals ensuring Chameleon was preferred supplier status in Public Health in SA, Vic and Tasmania. In addition, I initiated new Education verticals, services arm and managed several important Government projects in New Zealand. The product set PowerBudget, PowerExcel, PowerBI, PowerPlanner & Document Management. (I was contracted for 12 months after the sale of Chameleon to assist the business transition).

  • CONDOR: by Distillery Software
    • Australia
    • Software Development
    • 1 - 100 Employee
    • Southern Region Manager - Government/ Intelligence Security
      • Nov 2005 - Sep 2007

      Management of the Victoria Police strategic project and key focus was its success and extension within the Intelligence and Covert Department. It required reengagement of its stakeholders, sworn and unsworn, including collaboration with the ISB department and developing new communications and change management plans that integrated well with the project. This complex multi-faceted project required analyses of additional IT enhancements driven by the introduction of new Government policy. These projects were completed on time, on budget. A new 4 X 4 contract was also negotiated and successfully signed off by the Minister. Software delivered was an Oracle Based Policing solution.

  • Kronos Incorporated
    • United States
    • Software Development
    • 700 & Above Employee
    • New Business Development Lead - Healthcare
      • Oct 2003 - Oct 2005

      Led and won the State-wide tender for Workforce Management with Victorian Public Health. Through my knowledge and experience of the sector operations, This heads of agreement significantly grew Kronos Healthcare arm globally, something that had not been achieved previously. I lead the new software design and communications of the customised healthcare delivery. Applications delivered were Time & Attendance, Complex Dynamic Rostering, Data Analytics and Performance Reporting. Led and won the State-wide tender for Workforce Management with Victorian Public Health. Through my knowledge and experience of the sector operations, This heads of agreement significantly grew Kronos Healthcare arm globally, something that had not been achieved previously. I lead the new software design and communications of the customised healthcare delivery. Applications delivered were Time & Attendance, Complex Dynamic Rostering, Data Analytics and Performance Reporting.

  • DXC Technology
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Services and Account Manager - Acute and Aged Care
      • Nov 1999 - Apr 2003

      Formerly CSC - My focus was to program manage key projects such as the EHR for Defence, the new ePAS (patient management solution design), Aged Care transition/change project, including developing and documenting business requirements for a theatre and clinical modules. I drove deep engagement, communications and successful partnerships in the NFP sector which led me to many automated digital transformation projects in the Age Care and Acute Health sectors. Clients such as the Mercy Group, St Vincent Group, Southern Cross, SJOG. Excellent business analysis and communication skills enabled me to engage positively with the sector influencers and current clients to understand gaps in functionally to be developed and delivered. Software delivered Governance Reporting, Clinical Costing, Aged/Community, Patience Management, Billing and Performance Reporting.

  • Allegiance Systems - HRIS and Clinical Costing Software
    • Service Management Executive ANZ
      • 1995 - 1999

      Strategically - managed the success of the payroll/HRIS SAP outsourced bespoke project for Victorian Public Health. A complex project requiring significant business analysis, change and process management. I developed, prepared and presented a service improvement matrix where performance KPI's were able to be reported and managed across all clients. This service delivery matrix greatly improved customer satisfaction and increased revenue significantly. Operationally- grew the clinical costing business (Transition) in NZ to the value of $3M over 2 years. I also headed a small internal improvement process to improve cash flow by analysing the billing and AR processes reducing the payment cycle to 35 days.

  • GE
    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Marketing Coordinator and Quality Management Implementation
      • 1992 - Dec 1995

      Won the CEO for implementation of the QMS system - ISO/AS 9001 Won the CEO for implementation of the QMS system - ISO/AS 9001

Education

  • Swinburne University of Technology
    Bachelor of Business, Marketing
    1989 - 1992
  • Australian Institute of Management
    Stategic Leadership, Certificate
    2006 - 2007
  • Australian Institute of Management
    Certificate Applied Project Management (PMBok based), Information Technology Project Management
    2006 - 2007
  • Australian College of Natural Medicine
    Diploma, Health Science (Nutrition)
    2005 - 2008
  • Royal Melbourne Institute of Technology
    Certificate IV, Plastics Engineering and Processing QMS ISO9001 ( continued at La Trobe University ISO9001)
    1996 - 1996
  • La Trobe University
    Total Quality Managent, Certifivate IV
    1993 - 1994
  • Torrens University Australia
    Certification, Introduction B Corp
    2023 - 2023

Community

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