Leah Overend

Divisional Manager - Social Care at Baltimore Consulting Limited
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Location
Greater Bristol Area, United Kingdom, UK

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Lydia Bennett

Leah was instrumental in securing my new assignment. I have found Leah to be exceptional in her presentation. She knew the role well with incredible detail, and it was clear she had taken the time, care and due diligence to research the role. This was refreshing and greatly appreciated as it is often a key factor missing from almost all agency consultants. It is obvious from speaking with Leah that she is an industry expert; there’s no time wasted with Leah. Leah is a great consultant and the customer service experience from her and her team is one that is very personable. Leah is timely with her communication and has gone above and beyond to ensure my assignment is going well.

Ian Godfrey

Great to have worked alongside Leah for the last 3+ years. Strong on knowledge of children’s social care and leadership. Excellent networks. Works tirelessly to move things forward and get results.

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Divisional Manager - Social Care
      • Jan 2022 - Present

    • Divisonal Lead
      • Mar 2021 - Jan 2022

    • Acting Team Lead
      • Jan 2020 - Mar 2021

    • Executive Consultant
      • Jun 2018 - Jan 2020

      Covering senior appointments within Local Government Children Social Care, Adult Social Care & Health (Local Gov) across the UK.Baltimore Consulting Group is a specialist Senior Appointments Recruitment Consultancy. We provide high level, strategic recruiting solutions within the public, private & third sector. As trusted advisors we pride ourselves on gaining a clear understanding of our candidates’ essential requirements and skills. Our consultative approach enables us to match exceptional talent to our client’s requirements on a permanent and interim basis. We have a highly experienced Public Sector team who specialise in senior appointments within both the NHS and Local Government. Show less

    • United Kingdom
    • Staffing and Recruiting
    • 400 - 500 Employee
    • Team Manager
      • Oct 2017 - May 2018

    • Managing Consultant
      • Jan 2017 - Sep 2017

    • Senior Recruitment Consultant
      • Jun 2016 - Jan 2017

    • Consultant
      • Aug 2015 - Jun 2016

      Providing recruitment solutions for educational professionals across the South West.Working with schools across Somerset, Wiltshire, Bristol, South Gloucester, Swindon, Gloucester, Bath, Devon and Cornwall to provide day to day, long term supply and permanent recruitment solutions.Placing roles from TA, SEN support, Cover Supervisor, NQT placements, Primary, Secondary and FE qualified teachers.

    • South Africa
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Consultant
      • May 2014 - Jul 2015

    • Recruitment Resourcer
      • Nov 2013 - May 2014

      Red Contact Centres, part of Red Recruitment Ltd, is one of the leading providers of staff to Contact Centres in the UK. We are an independently owned, specialist business with over 12 years experience providing regional resourcing expertise to the Contact Centre sector. In the South West & South Wales, where we founded, we have worked with over 80% of the regions Centres, including many of the blue chip brands, and are a founding member of the South West Contact Centre forum and the South Wales Contact Centre forum. We provide our Clients and Partners with a depth of expertise in bench marking; temporary and permanent Agent recruitment; designing bespoke screening and Assessment models; development of effective processes for on-site management/integration of temporary Agent communities; effective integration of recruitment, induction, training and retention processes. Our aim is deliver our value proposition of high quality, regional expertise in Contact Centre resourcing, to regions across the UK. Show less

    • United Kingdom
    • Vehicle Repair and Maintenance
    • 700 & Above Employee
    • Customer Service Specialist
      • Jan 2013 - Oct 2013

      Confidently and professionally communicating with customers, ascertaining their needs and recommending solutions tailored to these. Continuously achieving high revenue targets in a competitive sales environment. Ongoing self development of product knowledge within a broad product line in order to stay competitive. Training, mentoring and facilitating new and existing colleagues within the Contact Centre. Up-skiling agents with new programmes and software developments. Ambassador for various drives of new line products and trail periods. Show less

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Hospitality Manager
      • Oct 2010 - Oct 2011

Education

  • Newquay Tretherras
    2002 - 2008

Community

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