Experience

SCI Social Capital Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development & Communications Manager

  • Aug 2021 - Present



Mystic Valley Elder Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Volunteer Program Manager

  • Oct 2018 - Aug 2021

  · Recruit and screen volunteers for a variety of volunteer programs, determining best fit based on interest and availability. · Develop, execute, and track recruitment strategies based on program need and past success. · Manage onboarding of all new volunteers, collaborating with other departments to ensure timely process. · Consult with volunteer program colleagues on recruitment, training, and volunteer management. · Assist Director in development of new programs, researching other organizations and analysis of program execution. · Oversee Volunteer Recognition, including the planning of an annual recognition banquet for over 100 volunteers. · Maintain records of approximately 400 agency volunteers. · Manage the RSVP Grant, awarded by the Corporation for National and Community Service(CNCS), communicating with Grant Program Officers, and completing required reporting and grant continuations. · Represent Mystic Valley Elder Services at community events, and build relationships with stakeholders. Show less



English At Large

• United States
• Individual and Family Services
• 1 - 100 Employee

• Programs and Database Manager

  • Jun 2017 - Oct 2018

  · Train and manage more than 60 adult off-site volunteers. · Communicate effectively with English language learners and adult volunteers. · Manage conversation group program, including placing over 50 volunteers and coordinating registration of over 350 learners for 25-27 conversation groups across 12 communities. · Strategically match tutors and learners for 1-1 tutoring program. · Screen learners for eligibility, provide referrals, and maintain an accurate record of progress on waitlist. · Create and update intake documents and process with a focus on ensuring learners understand program expectations. · Develop improved strategies for learner registration to create a more efficient process. · Coordinate assessment schedule for over 100 learners each, working with volunteer test assessors to provide coverage. · Solicit and respond to feedback from learners and volunteers to improve the quality of programming. Show less



SCI Social Capital Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager

  • Jan 2014 - Jun 2017

  • Manage AmeriCorps program requirements, including -Tracking progress on program goals and taking steps to ensure goals are achieved. - Ensuring compliance with all program regulations, including maintaining individual member files that conform to requirements. -Collecting and compiling member timesheet data; and taking prompt corrective action should AmeriCorps members fall behind in hours and/or timesheet reporting. - Representing SCI at AmeriCorps program director meetings - Serving as primary liaison with the Mass. Service Alliance - Compiling data on program and preparing program reports. • Foster program quality, continuous improvement and innovation through activities including observing and reviewing program activities and materials for alignment with curriculum and standards; sharing resources with and providing feedback to members and partners. • Coordinate SCI AmeriCorps recruitment, selection & placement. • Coordinate SCI AmeriCorps member training and development activities—including planning overall schedule of activities, conducting select trainings and liaisoning with others involved in curriculum development and implementation. • Maintaining strong relationships with SCI AmeriCorps host agencies and other community partners. • Implementing regular communication systems with AmeriCorps members, supervisors, and other stakeholders; and responding promptly to questions and issues as they arise. • Work with other staff to market SCI and its programs, including representing SCI at community events, writing press releases, blog posts, and social media engagement • Collaborate with SCI President and other staff on new program opportunities and partnerships. • Provide input and support on fund development activities that require program input/involvement. Show less



Cummings Executive Suites

• TradeCenter, Woburn, MA & Cummings Center, Beverly, MA

• Associate General Manager

  • Apr 2011 - Nov 2013

  Cummings Executive Suites offers the flexibility of executive office suites with a prestigious business address at a fraction of the cost of a conventional office. Ready-to-use office and conference space available by the day, week, month and year simplifies the process of finding the right space to suit your business needs. Cummings Executive Suites also delivers a wide array of workplace solutions to support your office needs - including telephone answering, virtual offices, mail programs, and full receptionist & administrative support services. Responsibilities include: -Provide a superior customer service experience to Executive Suites clients and their guests on a daily basis. -Maintain an attractive and safe environment in the center. Conduct daily checks of the center to identify for any issues or areas to be improved. Worked with construction and design during construction and remodeling of two centers. -Use consultative sales techniques to lease offices and promote services. Work with new and existing clients to negotiate lease terms. -Delegate tasks and motivate employees. Develop training plans and documents, including updating and supplementing policies and procedures. -Develop and execute various marketing strategies through all available mediums. Represent Cummings at local networking events. Work with other staff to compile and create articles for the monthly newsletter. -Coordinate client moves and maintain unoccupied offices. -Work with Senior Client Support staff to review monthly invoices for over 200 clients. Resolve any client issues and work with client to help them understand any confusion. -Program client and staff phones using NEC software. Show less



Cummings Properties

• United States
• Leasing Non-residential Real Estate
• 100 - 200 Employee

• Operations Assistant

  • Jun 2009 - Apr 2011

  General assistance to the Operations Department, as well as Design, Construction, and Administration. -Improve estate management conditions by determining issues and providing solutions. -Assist Leasing/Property Managers in carrying out day-to-day responsibilities, including entering work orders and evaluating vacant suites. -Evaluate service call information to aid understanding of building issues. General assistance to the Operations Department, as well as Design, Construction, and Administration. -Improve estate management conditions by determining issues and providing solutions. -Assist Leasing/Property Managers in carrying out day-to-day responsibilities, including entering work orders and evaluating vacant suites. -Evaluate service call information to aid understanding of building issues.



My Healthy Fit / Healthy Fit for Women

• Woburn, MA

• Sales Representative / Receptionist / Graphic Design

  • Jan 2008 - Sep 2009

  - Customer Relations: Daily contact with customers for resolution of membership issues, general correspondence with customers answering questions. Establishing a friendly relationship with members. - Leadership: Aiding in the training of incoming Front Desk Staff. Taking initiative in implementing new organizing systems. - Sales: Informed prospective members as well as current members of benefits and additional services offered by My Healthy Fit. -Marketing & Graphic Design: Producing graphic representation, using Adobe Illustrator, of new promotions and existing services. Show less



Boys & Girls Club of Woburn

• Woburn, MA

• Junior Staff & Assistant Teacher

  • Nov 2005 - Aug 2007

  During High School I had the privilege of working at the Boys and Girls Club of Woburn. Through my positions and volunteer opportunities, I was able to learn and develop valuable skills. -Mentored students aged eight to eighteen, directed educational games, arts, and indoor tournaments, provided tours to prospective and incoming members, and answered questions pertaining to the facility, membership rules and supervision. -Worked with elementary aged students by helping them with their homework, directing activities in the classroom, monitoring computer usage, observing students at outside and gymnasium games, and chaperoning field trips. -Aided in office administration, entered new data, updated information in digital records. Show less