Experience

St Helens High School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Restorative Justice Coordinator

  • Sep 2023 - Present

• Student Support Specialist

  • Nov 2022 - Present



Tigard-Tualatin School District

• Education Administration Programs
• 500 - 600 Employee

• HSA

  • Oct 2022 - Oct 2022



Tigard-Tualatin School District

• Education Administration Programs
• 500 - 600 Employee

• Instructional Assistant I

  • Apr 2022 - Jun 2022



Self-employed

• Freelance Social Media Marketing

  • Jan 2019 - Mar 2020

  Regular management of Client’s social media accounts across multiuse platforms, Facebook, Instagram, Twitter, etc. Utilized and managed scheduling programs; sked social, google calendars, focus on hashtag utilization. Planning and execution of client meetings focusing on strategy and brand expectations. Regular management of Client’s social media accounts across multiuse platforms, Facebook, Instagram, Twitter, etc. Utilized and managed scheduling programs; sked social, google calendars, focus on hashtag utilization. Planning and execution of client meetings focusing on strategy and brand expectations.



The Standard

• United States
• Financial Services
• 700 & Above Employee

• Life Benefits Analyst

  • Apr 2011 - Jun 2016

  Investigate, secure and analyze information pertaining to insured’s eligibility and entitlement to life and AD&D benefits for complex claims; identify file/fact/contract discrepancies and outstanding issues, secure additional documentation as needed while investigating within prescribed time frames. Identify homicide, suicide, contestable and foreign death claims. Independently make and communicate claim decisions and issue correct benefits for new and continuing claims. Identify minor, ex-spouse, POA, slayer, trusts and estate payee types to establish appropriate action plans in those cases. Execute a claim management strategy while adhering to state and federal payment guidelines.Currently manages performance guarantee groups with metrics focusing on timeliness, claims accuracy and financial accuracy. Proactively communicate and respond to claim and account inquiries from insured, beneficiaries, policy holders, field personnel and other interested parties, resolve issues though effective oral and written communication and by involving appropriate people within or outside the department or companyAct as a primary client contact within Life Benefits and liaison with Operations and Sales on the implementation,servicing, and renewal of life clientsApprove claim decisions, management strategies and payments recommended by life benefits processor, provide individual training.Special Project work including - Windows 7 Champion & Life Benefit Research Projects Show less

• Life Benefits Processor

  • Sep 2007 - Apr 2011

  Investigate and analyze data pertaining to member’s eligibility, identify discrepancies relating to the contract and claim file and obtain additional documentation needed for claim decision/payment up to $75,000Provide responsive customer service to claimants, policyholders, benefits staff, and group offices. Currently manages two performance guarantee groups with metrics focusing on timeliness, claims accuracy and financial accuracy. Abide by federal and state regulations in the review and payment of claims, including interest income reporting, minor beneficiaries, small estate claims, ERISA, etc.Provides individual training and approves claimsProcesses fast track AD&D claims Show less

• Policy Administration Representative

  • Nov 2006 - Sep 2007

  Establish billing set up for new groups, and make changes as a result of amendments and renewals for all group products Use established procedures to ensure accurate policy administration and compliance with group contracts.Research and resolve billing issues & questions from group administrators and field office staff. Providing customer service to both internal and external customers through 1-800 line.

• Policy Administration Assistant

  • Sep 2006 - Nov 2006