Experience

Socratik

• United States
• Advertising Services
• 1 - 100 Employee

• Client Strategy Manager

  • Sep 2022 - Present

  Miami, Florida, United States The mission of this role is to own and improve client satisfaction by managing our client relationships and serving as the internal project manager for our SEO team. Managing client communication as well as owning internal project management for all client projects and deliverables. The Client Strategist will also lead strategic initiatives for our SEO accounts, such as conducting and presenting “Year in Review” reporting and be closely involved in the sales process for new and… Show more The mission of this role is to own and improve client satisfaction by managing our client relationships and serving as the internal project manager for our SEO team. Managing client communication as well as owning internal project management for all client projects and deliverables. The Client Strategist will also lead strategic initiatives for our SEO accounts, such as conducting and presenting “Year in Review” reporting and be closely involved in the sales process for new and existing clients. Show less



Compass

• Türkiye
• Non-profit Organizations

• Sr. Project Manager

  • Jan 2021 - Jun 2022

  Miami-Fort Lauderdale Area The Business Operations team is responsible for the successful creation and execution of our national process improvement initiatives. Partnering closely with leadership across the organization to drive cross-functional stakeholders alignment and end-to-end delivery of programs and solutions. Aiding in the design and deployment of in-house technology, the Business Operations team is responsible for operational efficiency and increasing customer satisfaction by bridging strategy to execution.

• Agent Experience Manager‌

  • Mar 2020 - Jan 2021

  Miami/Fort Lauderdale Area The Compass Agent Experience Manager (AEM) supports agents across multiple disciplines: product, operations, and enterprise systems. The AEM serves as an intermediary and collaborator between agents and other specialty teams. We partner with specialty functions to leverage expertise across the organization all focused on growing our agent's business. This individual's performance is based on specific metrics associated with agent onboarding, product and program adoption, and agent… Show more The Compass Agent Experience Manager (AEM) supports agents across multiple disciplines: product, operations, and enterprise systems. The AEM serves as an intermediary and collaborator between agents and other specialty teams. We partner with specialty functions to leverage expertise across the organization all focused on growing our agent's business. This individual's performance is based on specific metrics associated with agent onboarding, product and program adoption, and agent retention. Providing Compass agents the ability to leverage industry-leading solutions, comprised of technology, programs, and specialists, to grow their business. We are ambassadors, relationship managers, the primary point of contact, and experts for a roster of Compass real estate agents. We spend the majority of our time providing real-time, best-in-class support that ensures our agent's success.

• Agent Success Manager

  • Jan 2019 - Mar 2020

  Miami/Fort Lauderdale Area The Compass Agent Success Manager (ASM) is an in-house brand ambassador and agent guide, working with talented marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents' needs and develop innovative solutions at Compass. Spearheading new agent orientation, executing comprehensive preparation to ensure a smooth transition experience and setting the bar for the agent experience at Compass.



TEKsystems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Feb 2018 - Dec 2018

  Miami/Fort Lauderdale Area Responsible for selling Information Technology services within a set territory in Miami. Working to achieve my primary goal to strategically align myself within my portfolio of accounts to better understand the client’s needs and to deliver superior value. I additionally drive and manage internal delivery team to help client accomplish IT initiatives through supplying top talent. •Aligned with clients in forecasting sales opportunity in allowing the internal delivery team to develop… Show more Responsible for selling Information Technology services within a set territory in Miami. Working to achieve my primary goal to strategically align myself within my portfolio of accounts to better understand the client’s needs and to deliver superior value. I additionally drive and manage internal delivery team to help client accomplish IT initiatives through supplying top talent. •Aligned with clients in forecasting sales opportunity in allowing the internal delivery team to develop recruiting strategies and a proactive pipeline of candidates prior to client openings. •Strategized and led meetings with client line managers, procurement, Human Resources and C-Level Executives to introduce company competitive advantages and assist in achieving top IT initiatives.

• Applications Recruiter

  • Sep 2015 - Feb 2018

  Miami/Fort Lauderdale Area Top IT focused recruiter specializing within relationship based networking. Striving to place; Java Developers, Front-End Developers, .NET Developers, and other technical analysts. Continuously looking to be a local resources for people to utilize within the IT space. Roles and Responsibilities; • Identified Talent in producing recruitment strategy by creating queries within internal database. • Met with clients in qualifying technical roles and presenting recruitment efforts to… Show more Top IT focused recruiter specializing within relationship based networking. Striving to place; Java Developers, Front-End Developers, .NET Developers, and other technical analysts. Continuously looking to be a local resources for people to utilize within the IT space. Roles and Responsibilities; • Identified Talent in producing recruitment strategy by creating queries within internal database. • Met with clients in qualifying technical roles and presenting recruitment efforts to managers & executives. • Engaged within business development of top accounts in staffing entire teams and servicing needs. • Facilitated full sales-cycle recruitment process across all business lines with technical professionals and negotiated contract terms. Aggregate Goals & Accomplishments; • Double in expected performance in revenue as a recruiter. • Produced over 250k in revenue within the first year of recruitment. • Represented Miami in National Sales Meeting. • Overall grossed a total of 110k per quarter within 2017. • Top recruiting producer in Miami Office from 2016-current. • 2016 Recruiter of the Year - Miami Office. • Ranked amongst top 20 recruiters within the South-east region within 8 months of employment. • Exceeded my yearly quota by 50% in 2016.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2012 - Aug 2015

  Miami/Fort Lauderdale Area •Conducted a high-volume of outbound calls per day to uncover business opportunities •Provided customer service and implemented business plans to increase department sales •Fostered over 75 contacts in my book of business, constantly driving new revenue through existing clients •Key Achievements: Consistently ranked in the top 10% of reps out of 200+ Grossed over $120,000 in sales all-time Grossed over $65,000 in retail sales during 2014 Consistently… Show more •Conducted a high-volume of outbound calls per day to uncover business opportunities •Provided customer service and implemented business plans to increase department sales •Fostered over 75 contacts in my book of business, constantly driving new revenue through existing clients •Key Achievements: Consistently ranked in the top 10% of reps out of 200+ Grossed over $120,000 in sales all-time Grossed over $65,000 in retail sales during 2014 Consistently placed within level 1 for Pay Time Rate sales averages month-to-month Placed over 50 calls on average for company events.

• Store Intern

  • Jun 2014 - Aug 2014

  Miami/Fort Lauderdale Area •Managed a team of sales associates and a sales floor of $14.3M; completed store management program •Analyzed operations records to project sales and increase profitability •Regional winner of the Internship Final Project Challenge



Pittman Law Group

• United States
• Legal Services
• 1 - 100 Employee

• Media Relations Intern

  • Sep 2014 - Apr 2015

  Tallahassee, Florida Area •Plan communications and informational programs to create favorable public and stockholder perception •Organize press releases; create marketing plans and manage social media forums



The Florida Senate

• United States
• Legislative Offices
• 200 - 300 Employee

• Legislative Intern

  • Jan 2012 - Apr 2012

  Tallahassee, Florida Area •Prepare legal documents, including briefs, and legislative research. •Help edit and research legislation; documented minutes within committee meetings for the Senator •Planned and hosted events during the legislative session