Experience

Sydney Cricket Ground

• Australia
• Spectator Sports
• 1 - 100 Employee

• Centre Manager

  • Jul 2014 - Present

  * Management of the Fitness Centre and associated facilities, programs and services including: Gymnasium, Pool, Tennis and Squash Courts, Cafe, Massage Services, Crèche, Steam, Sauna & Spa areas and group fitness studio. * Rosters (all Fitness Centre staff and programs) * Staff recruitment, training and appraisals * Development and evaluation of facilities, programs and services * Revenue generation * Internal and external communication * Provide effective team leadership and management * Ensuring exceptional customer service to all Centre patrons * Develop the annual budget, interpret and report on financial accounts & ensure monthly tracking of budget is conducted. * Conduct and participate in Tenders for major item purchases such as capital works programs and equipment leases. * Provide quarterly reports to the General Manager - Membership & Marketing for the relevant Trust Committee including program statistics, attendance statistics and Stadium Fitness Centre operations * Research and development of programs that will identify target groups, optimise usage of the facility, support revenue initiatives and provide a balanced program for the facility * Complete an annual promotional plan by November each year and implement the plan. Evaluate all promotions and programs in accordance with procedures detailed in promotional plan for continuous improvement and offerings. * Comply and manage all contractor obligations, performance & relationships and review contracts in line with their term * Communicate and book stakeholder usage such as pool lanes and fitness centre hiring. * Conduct annual research including member surveys and focus groups in line with program evaluations and improvement.



North Sydney Council

• Australia
• Government Administration
• 100 - 200 Employee

• Health and Fitness Coordinator

  • Jan 2014 - Jul 2014

  * Being part of the North Sydney Pool management team I was involved in decision making and problem solving regarding broader complex- wide issues * Responsible for all day to day operations of all programs and activities in the Lane 9 Gymnasium area, including the facility’s highly valued Aqua and group exercise program. Highly involved in all planning, delivering and implementing of structured fitness programs * Staff management, including rosters, recruitment, training and evaluation * Ongoing equipment maintenance and purchasing of new equipment * Management and implementation of new and ongoing marketing initiatives * Budget management and input into formulation and financial planning



Fernwood Fitness

• Australia
• Wellness and Fitness Services
• 200 - 300 Employee

• Personal Trainer/ Group Fitness Instructor/ Gym Floor Instructor

  • Jan 2008 - Dec 2013

  * Developed, managed and grew my own client base for Personal Training and Group exercise classes * Assisted in reception, administration and membership duties * Performed sales responsibilities, achieved and set sales performance targets * Operated as a Community Liason for Corporate sales and targets * Developed, managed and grew my own client base for Personal Training and Group exercise classes * Assisted in reception, administration and membership duties * Performed sales responsibilities, achieved and set sales performance targets * Operated as a Community Liason for Corporate sales and targets



Paralympics Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Internship

  • Jul 2012 - Dec 2012

  * Worked at both a sports operations and management level with the preparation, organisation and implementation of the 2012 London Paralympic Games, the Welcome Home Function, and the Paralympian of the year awards * This assisted in improving my communication, time management and negotiation skills essential for event management * I also assisted and managed a National development program called the “Road to Rio” for younger athletes who have been identified as our next generation of Paralympians



NSW Academy of Gymnastics

• Australia
• Spectator Sports

• Coach

  • Jan 2006 - Jan 2012

  * Developed a variety of Gymnastics sports programs for individuals ranging from ages 4 – 25 years, at various levels from recreation to level 10 international and elite development. * Assisted in applying these programs for individuals and assessing their varying needs and progress * Developed a variety of Gymnastics sports programs for individuals ranging from ages 4 – 25 years, at various levels from recreation to level 10 international and elite development. * Assisted in applying these programs for individuals and assessing their varying needs and progress