Leah Merhai

Hospitality Associate at The Fountain Spa
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Contact Information
us****@****om
(386) 825-5501
Location
Suffern, New York, United States, US

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Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Hospitality Associate
      • Apr 2023 - Present

      Orient guests to spa facilities and provide personal guest service. Greet guests and maintain neat, clean, and well-stocked lounge areas. Issue spa lockers, robes, and slippers to guests and escort them to lockers. Provide orientation tours and explain spa amenities. Maintain a safe and organized spa environment. Stock locker room supplies and amenities, maintain inventory lists. Replenish janitorial supplies throughout the spa. Assist with guest appointments/schedules and promote spa services. Handle guest questions and concerns professionally. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Specialist
      • Jun 2022 - Sep 2023

      Collected payments and provided accurate change. Closed store, including clean-up and preparation for the morning staff. Assisted customers, answered questions, and offered product advice. Operated POS software and ensured a high level of customer service. Helped customers find products and completed daily recovery tasks. Processed sales transactions efficiently. Arranged and replenished displays and merchandise racks. Enrolled customers in the rewards program and applied discounts. Used suggestive selling techniques to promote add-on sales. Show less

    • CS and Event Coordinator/ Cash Management
      • May 2022 - Feb 2023

      Promote the venue or establishment to potential clients. Assist in sales efforts by providing information and conducting tours. Participate in marketing campaigns and social media efforts. Oversee the setup and execution of events. Process payments, invoices, and financial transactions accurately. Promote the venue or establishment to potential clients. Assist in sales efforts by providing information and conducting tours. Participate in marketing campaigns and social media efforts. Oversee the setup and execution of events. Process payments, invoices, and financial transactions accurately.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Administrative Assistant
      • Oct 2016 - Mar 2020

      Provided secretarial and office management support while building cooperative working relationships. Maintained accurate archives and customer records. Organized both physical and digital files and updated reports to coordinate project materials. Developed administrative processes to achieve organizational objectives and improve office efficiency. Provided secretarial and office management support while building cooperative working relationships. Maintained accurate archives and customer records. Organized both physical and digital files and updated reports to coordinate project materials. Developed administrative processes to achieve organizational objectives and improve office efficiency.

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