Account Executive

• May 2022 - Present

Business Development Executive

• Jul 2021 - May 2022

Account Executive

• Feb 2020 - Jul 2021

National Account Executive

• Apr 2019 - Feb 2020

Manage and expand book of business by prospecting organizations through consistent outreach,email campaigns,attending regional events, and discovery calls to decision makers. Generated new revenue from account up-sells and new business while exceeding individual and team goals monthly. Maintain consistent communication with client to ensure the highest level of satisfaction. ➢ Provide the client with personal touches and highlighting strengths on options to satisfy their needs and pain points. Successfully onboard new business through lead generation or prospecting and integrate them to our portal, while building a trusting relationship to lead to repeat business Show less

Account Manager

• Sep 2017 - Feb 2020

-Manage and grow client relationships for over 75 accounts through regular outreach, communication, and revenue generating events -Work closely with executives and decision makers of each account to ensure excellent customer service, overall happiness, and provide their teams with solutions and support -Success in both SaaS and Enterprise Sales with negotiations resulting in successful quota goals and multiplier incentives each quarter -Responsible for discovery, demonstration, technical coordination, negotiation, contract execution, and oversee implementations of each solution that’s sold -Work daily in Salesforce, Jira, Slack, Zoom, SharePoint, Calendly, and Outlook Show less

Associate Director of Business Operations

• Aug 2014 - Aug 2017

-Managed the sales, financial accounts, and contracts for over 5,000 students increasing University cashflow year over year-Forecasted revenue for upcoming fiscal year and associated rates/contracts as necessary to meet goals -Managed and facilitated the business operations of 10+ properties on campus which accounted for the highest single contributing revenue generator for the University-Designed and executed interactive training and professional development throughout the year-Responsible for overseeing daily functions of the University website and social media-Implemented new standards and procedures with staff to ensure strong customer service skills for an outstanding “Customer-First” approach guest experience. Show less

Area Coordinator

• May 2013 - Aug 2014