Experience

lodestar marketing group

• United States
• Advertising Services
• 1 - 100 Employee

• Independent Contractor

  • Feb 2021 - Present

  • Update SEO in Shopify and WordPress • Blog copywriter • Social media copywriter • Update SEO in Shopify and WordPress • Blog copywriter • Social media copywriter



Cunard

• United Kingdom
• Leisure, Travel & Tourism
• 700 & Above Employee

• Marketing Specialist | B2B and B2C Email, Direct Mail & Collateral

  • Feb 2016 - Present

  • Develop campaigns and managing external creative agencies to produce and distribute B2B and B2C direct mail and collateral.• Develop campaigns and manage internal graphic designer to produce B2B and B2C promotional and branded email communications.• Lead of CVP Campaign resulting in an increase in leads and revenue.• Works closely with the Revenue Management team to identify business needs and the marketing to achieve the desired results.• Marketing lead of product launches managing program releases, brochures, flyers, direct mail and emails.• Continuously keeps up to date and adheres to the company’s brand guidelines. Show less

• Marketing and Public Relations Coordinator

  • Mar 2013 - Feb 2016

  • Collaborated with the Marketing Specialists to coordinate marketing plans.• Managed weekly reports to ensure all marketing projects stayed on schedule meeting all deadlines.• Assisted the PR department in editing and distributing press releases and booked travel for hosted press.• Created job starts in Siebel for every direct mail and email campaign.• Updated content on the company website.• Collaborated with the internal graphic designer to produce B2B and B2C email communications. Show less

• Reservations Agent | Customer Service

  • Jun 2006 - Mar 2013

  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings. • Accepted payments and processed refund and cancellation requests.• Informed callers of essential information, such as travel times, transportation connections medical and visa requirements to facilitate quality service.