Experience

Harvest Inn

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Aug 2018 - Present

  Checking on the availability of accommodations or transportation on a traveler's desired travel dates Reserving and taking payment for hotel rooms Assisting customers choose among a variety of travel options Providing support to customers who have already made a travel purchase by confirming, changing or canceling reservations Answer all reservations phone calls professionally, courteously and per approved script, including calls from guests, department heads, and team members. Input reservations into POS from Global Distribution System, Handlery website (Open hospitality) and third party sites (Expedia etc). Maintain room number and credit card information control and confidentiality. Maintain confidentiality of guest information, room number, and credit card information. Download Global Distribution System Reservations, & other third-party site reservations and print; enter confirmation numbers in the online systems. Up-sell reservations through established methods. Enter all information as required for each reservation. Forward emails as needed to other departments. Enter group rooming lists and apply advance deposits. Post & refund advance deposits on individual guests. Operate all office machines (computer, fax, printer, etc.). Maintain knowledge of all promotions and rates. Show less



iOS App Development

• United Kingdom
• Software Development
• 700 & Above Employee

• Nanny

  • Sep 2017 - Sep 2018

  Organize activities that enhance children’s physical, social, and emotional well being. Help children complete homework assignments. Engage with children on an individual basis to build positive relationships with them. Closely monitored children’s play activities to verify safety. Handled transportation of children. Light cleaning and meal preparation. Organize activities that enhance children’s physical, social, and emotional well being. Help children complete homework assignments. Engage with children on an individual basis to build positive relationships with them. Closely monitored children’s play activities to verify safety. Handled transportation of children. Light cleaning and meal preparation.



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate- Assistant Manager

  • Oct 2012 - Jul 2017

  • Make Store Schedules • Provide excellent customer service. Fit, measure, and educate customer on product. • Lend support of achieving the highest standard of store appearance. • Engage customers in conversation and assist in the understanding, demonstration, description and selection of merchandise. • Recruit, interview, train and motivate all store staff. Enforce and educate company policies and standards. • Meet or surpass store and individual employee productivity goals. • Responsible for learning new product construction, fashion/style direction, target customer and communicating those concepts to staff. • Responsible for keeping store inventory at proper merchandising levels and communicating changes, needs, or suggestions when necessary. • Cashier • Restocking products • Answering phone calls • Ordering from other stores • Shipping Products • Opening Store • Closing Store • Prepare bank deposit Show less



Maidenform

• United States
• Retail Apparel and Fashion
• 200 - 300 Employee

• Sales Associate

  • Oct 2010 - Oct 2012

  • Assisting Customers • Running go backs and keeping the store clean and tidy • Cashier • Answering phone calls • Restocking products • Help prepare bank deposit and close registers • Assisting Customers • Running go backs and keeping the store clean and tidy • Cashier • Answering phone calls • Restocking products • Help prepare bank deposit and close registers