Experience

Human Factors Consulting Services, Inc.

• Research Services
• 1 - 100 Employee

• Principal Human Factors Engineer

  • Jan 2020 - Present



Human Factors Consulting Services, Inc

• Human Factors Consultant

  • Jan 2011 - Jan 2020

  • Develop wireframes and preliminary prototypes • Assist in recruiting, conduction and analyzing data for focus groups, interviews and surveys • Observe and facilitate various usability tests in different stages of the design process • Design various Day-in-a-Life flow charts and cognitive task analysis • Perform analyses with product requirement documents • Apply Human Factors principles to medical interfaces including mobile applications • Develop wireframes and preliminary prototypes • Assist in recruiting, conduction and analyzing data for focus groups, interviews and surveys • Observe and facilitate various usability tests in different stages of the design process • Design various Day-in-a-Life flow charts and cognitive task analysis • Perform analyses with product requirement documents • Apply Human Factors principles to medical interfaces including mobile applications



Academic Affairs Web Team

• California State University, Northridge

• HF Analyst

  • Aug 2011 - Aug 2013

  • Interview clients to perform a needs analysis on new websites • Design wireframes in the design process and perform tests with needs analysis • Develop flow charts, menu structures, user needs and project objectives • Perform usability testing on working prototypes of websites • Interview clients to perform a needs analysis on new websites • Design wireframes in the design process and perform tests with needs analysis • Develop flow charts, menu structures, user needs and project objectives • Perform usability testing on working prototypes of websites



Student Marketing & Communications

• Graduate Student Assistant

  • Aug 2010 - Apr 2011

  Development of webpages including perspective student portal and current student portal• Recruitment and running focus group• Development of surveys and card sorting tasks for the portal• Assisted in development and organization of a new unit• Assisted in the development of a style guide for campus-wide communications• Assisted in graphic design projects for both print and the web• Assisted in selection training and supervision of student assistants• Supported the social media marketing team• Trained new employees on content management system• Utilized content management system for electronic communication systems, website development and website updatesStudent Marketing & Communications, Lead Graphic Design Student Assistant (2007-2010)

• Graphic Design Student Assistant

  • Aug 2007 - Aug 2010