Experience

Dubai London Hospital

• United Arab Emirates
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Executive

  • Feb 2023 - Present

• Human Resource Coordinator

  • Jul 2022 - Mar 2023



Dubai London Clinic & Speciality Hospital

• United Arab Emirates
• Hospitals and Health Care
• 200 - 300 Employee

• Human Resource and Administrative Assistant

  • Apr 2021 - Jun 2022



The Grand Grill LLC "Group"

• Food and Beverage Services
• 1 - 100 Employee

• Administrative Support Assistant/Receptionist/Customer Service Agent

  • Sep 2014 - Feb 2021

  • Performed general office duties; managing phone calls, correspondences and welcoming visitors. • Organized staff meetings and training by efficiently making arrangements for spaces and documents required. • Updated database spreadsheets to track, analyze and report on new customers. • Composed, edited correspondences and reviewed all documentation to eliminate errors. • Maximized reservations accurately via different platforms by responding and confirming inquiries swiftly • Planned and managed staffs shift schedules. • Problem resolution and managing client’s relations • Coached 4 new employees on Customer Service, company policies and performance standards. • Reconciliation of accounts payable and receivable while also handling petty cash, floats and expenses. • Periodically managed inventory to avoid revenue leakage, minimize costs and ensure optimal Economic Order Quantity Show less



Emirates NBD

• United Arab Emirates
• Banking
• 700 & Above Employee

• Customer Service/Help Desk Assistant

  • Feb 2013 - Aug 2014

  • Increased efficient operations providing administrative and clerical support to the bank's safety department by copying, filing documents and writing reports. • Built and maintained 84% excellent customer relationships through timely response to inquiries and accommodating unusual requests. • Greeting incoming visitors and warmly provide knowledgeable assistance improved customer satisfaction. • Answered and quickly redirected calls per day. • Received Best Employee Award owing to excellent customer support. Show less



Filmstudios Kenya Limited

• Executive Assistant To Chief Executive Officer

  • Oct 2009 - Oct 2012

  • Completed clerical tasks, including organizing personal files, preparing, proofreading letters and reports for key projects to meet deadlines. • Answered business phone calls, prioritizing urgent requests to facilitate clear communication and enhance business processes. • Illustrated time management by prioritizing urgent and important correspondences. • Office support for internal and external stakeholders i.e. filing, photocopying, mailing and re-ordering office supplies. • Promoted team productivity by restocking and keeping office supplies organized. • Greeted arriving visitors, determined purpose of visit and directed individuals to appropriate destinations. Commended 16 times for being positive and reliable. • Successfully planned corporate events for over 100 employees. Show less