Property Associate

• Feb 2023 - Present

Leasing/Property Manager & Broker Associate

• Dec 2021 - Feb 2023

Property Manager & Broker Associate

• Aug 2019 - Dec 2021

Assistant Property Manager

• Aug 2017 - Aug 2019

Assistant Community Director

• Jan 2017 - Aug 2017

Leasing Specialist

• Jan 2016 - Jan 2017

A demand for excellence with a sense of urgency.A respect for people.Requirement for profitability & sustainability.Honoring our word.Ethical dealings are paramount.A resource for:-Knowledge on leasing policies and procedures-Sales skills-Generating renewal offers and communicating the value of our product in order to increase retention rates-Developing professional, first-class relationships with prospects, current residents, and anyone who has an experience with CWS Apartments-Exceeding expected closing ratios-Walking the property to maintain the aesthetics and upkeep-Maintain thorough knowledge of the property, sister properties, and competitors-Convert all leads into tours-Concise communication between maintenance team and managers to have the most efficient day-to-day-Acquiring research for weekly market surveys to appropriately understand and position ourselves with competitors Show less

Concierge

• Aug 2015 - Jan 2016

-Providing the first impression to our apartment community!-My position consisted of greeting all prospects, residents, vendors, etc. by warmly assisting them with what I was qualified to help with -Receiving and handling resident packages-Follow-up phone calls with residents to ensure the satisfaction with maintenance requests were met-Generating offer letters-Ordering supplies to ensure the office would operate in the most efficient way-Handling complaints positively and responding to frustration in a calmly manner-Scanning and uploading leasing documents into the appropriate folder -Organized files on the property to help aid in the cleanliness and accessibility of important documents Show less