Experience

Smart Sand, Inc

• United States
• Mining
• 1 - 100 Employee

• ISO Specialist

  • Oct 2022 - Present

  Tomah, Wisconsin, United States Maintain and implement the Quality and Environmental Management system to comply with ISO 9001 & 14001 standards at multiple mine sites. Lead and conduct all internal audits to ensure compliance, analyze risk, and monitor stakeholder relationships. Collaborate with site-level management on continual improvement efforts and reporting on key performance indicators. Develop and maintain an effective, user-friendly document control system. Create and communicate awareness and competency of… Show more Maintain and implement the Quality and Environmental Management system to comply with ISO 9001 & 14001 standards at multiple mine sites. Lead and conduct all internal audits to ensure compliance, analyze risk, and monitor stakeholder relationships. Collaborate with site-level management on continual improvement efforts and reporting on key performance indicators. Develop and maintain an effective, user-friendly document control system. Create and communicate awareness and competency of policies and objectives, relevant to positions.

• Administrative Specialist

  • May 2019 - Present

  Oakdale, Wisconsin Support various departments with compliance of ISO 9001:2015 and ISO 14001:2015 standards. Specialize in maintenance of the Quality and Environmental Management Systems through performing internal audits, corrective actions, and supporting evidence of decisions or actions. Cross-functional communication to ensure continual improvement in operational integration. Also support other departments with administrative duties such as: document control and record retention.



Northern Engraving

• United States
• Printing Services
• 100 - 200 Employee

• Project Specialist

  • Jul 2018 - May 2019

  Sparta, Wisconsin Dual-responsibility role between Finance and IT. Assisted in implementation and training of ERP System, Dynamics Axapta, for an international warehouse located in Mexico. Coordinated international shipments of automotive parts from China warehouse to Mexico warehouse.

• Customer Service Representative

  • Feb 2017 - May 2019

  Sparta, WI Primary customer service contact for all General Motors accounts within the organization. Coordinate contract review and verification, automotive part ordering, and customer complaint resolution. Developed various instructional aids to assist and increase efficiency for current programs. Assisted in training new employees on proper customer service processes and procedures.