Experience

Serendipity Labs

• United States
• Hospitality
• 1 - 100 Employee

• Lab Manager

  • Apr 2022 - Present



Rickhoff Business in Balance

• United States
• Accounting
• 1 - 100 Employee

• Office Manager

  • Jun 2021 - Apr 2022

  Assist the Executive Team and is the front-line person to represent the firm’s brand of Rickhoff Business In Balance. Assist the Executive Team and is the front-line person to represent the firm’s brand of Rickhoff Business In Balance.



Synaptic, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Campaign Manager

  • Oct 2020 - May 2021

  Oversee multiple client's campaigns. Hire, teach, and train a staff of 5-7. Inspire growth and creativity on my team to provide the best client experience when driving events thorough guidance as our brand ambassadors learn the ropes. Share my knowledge and feedback to help each new person rise to their own level of success. . Oversee multiple client's campaigns. Hire, teach, and train a staff of 5-7. Inspire growth and creativity on my team to provide the best client experience when driving events thorough guidance as our brand ambassadors learn the ropes. Share my knowledge and feedback to help each new person rise to their own level of success. .



Maritz

• United States
• Business Consulting and Services
• 700 & Above Employee

• Travel Consultant

  • Oct 2019 - Jun 2020

  Book airline reservations for program attendees based on client specifications utilizing scripts/standard workflow process, applying the appropriate airline contracts, utilizing and/or managing block space, completing program accounting information, and storing airfares. Service attendee phone calls and utilize available resources to answer program-related questions. Communicate travel itineraries, fare rules/regulations, confirmation numbers, cancellation policies, code shares, upgrades, seating confirmation, and industry updates via phone, fax, and e-mail to participants to ensure all expectations are met.



FUSION Marketing

• Marketing Services
• 1 - 100 Employee

• Air and Registration Specialist

  • Oct 2018 - Sep 2019

  Able to aid in registration timelines that are incorporated in the program timelines, while meeting all client expectations, exhibiting first-rate customer service whether it’s over the phone, via email or at an event, meeting or incentive travel program. Responsible for Cvent coordination of registration process, participant correspondence, hotel room block management, and activity coordination within a travel program. Utilize concierge level of service to our clients and guests by utilizing extensive destination and industry knowledge.



Maritz

• United States
• Business Consulting and Services
• 700 & Above Employee

• Travel Consultant

  • Feb 2015 - Oct 2018

  Book airline reservations for program attendees based on client specifications utilizing scripts/standard workflow process, applying the appropriate airline contracts, utilizing and/or managing block space, completing program accounting information, and storing airfares. Service attendee phone calls and utilize available resources to answer program-related questions. Communicate travel itineraries, fare rules/regulations, confirmation numbers, cancellation policies, code shares, upgrades, seating confirmation, and industry updates via phone, fax, and e-mail to participants to ensure all expectations are met.



bareMinerals

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Beauty Ambassador

  • Mar 2010 - Mar 2015

  Coached, educated, and instructed persons on how to apply cosmetics to enhance their natural beauty through genuine advice and care. Be A Force of Beauty Weekend Event Annual Coordinator Coached, educated, and instructed persons on how to apply cosmetics to enhance their natural beauty through genuine advice and care. Be A Force of Beauty Weekend Event Annual Coordinator



ASOS.com

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Brand Ambassador

  • Aug 2013 - May 2014

  -Create Asos Brand Awareness -Drive new customer acquisition -Build a fashion-oriented rep program that creates opportunities for college students to be themselves- be authentic -Develop unique brand experiences that create buzz and awareness on campus and online -Target key groups and events on campus such as fashion clubs, advertising groups, and fashion shows - Utilize social media to enhance all tactics and organically grow communities of brand advocates -Mobilize student communities to participate in ASOS brand experiences and commerce opportunities



Trade-Serve

• United States
• Consumer Services

• Strategic Analyst Coordinator

  • Aug 2013 - Dec 2013

  Social Media Management, Data Entry and Organization, Creating and managing On-Boarding system, and Completing data for technical products within operating book. Social Media Management, Data Entry and Organization, Creating and managing On-Boarding system, and Completing data for technical products within operating book.



ALI Abroad

• Alicante, Spain

• Marketing and Social Media Intern

  • Jan 2013 - Jul 2013

  Effectively utilized marketing strategies through social media and market research to further the success of an international study abroad company in Alicante, Spain. Effectively utilized marketing strategies through social media and market research to further the success of an international study abroad company in Alicante, Spain.



Forest Hills Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Hostess, Banquet Staff, Assitant

  • Sep 2007 - Jan 2012

  Aided and assisted members in achieving the best possible experience while at the country club Improved and initiated new inventive ways of time management Aided and assisted members in achieving the best possible experience while at the country club Improved and initiated new inventive ways of time management



Bakers 2013 LLC

• United States
• Retail
• 1 - 100 Employee

• Retail Assitant

  • Feb 2008 - Feb 2010

  Provide a memorable customer experience Offer the “Preferred Customer - B Card” to every customer Work a flexible schedule based on the needs of the business. Weekends and nights are required Assist Sales Partners with finding product, triple play & putting product away At times will be required to assist with shipment processing Good at organization, maintaining the cash wrap desk, sales floor and stockroom when needed Lift up to 25 lbs and climb a ladder Process transactions efficiently & not get frazzled easily Good problem solver; able to resolve customer service issues Answer phone, assist customers with their needs and take messages Assist with all sales floor functions when not busy; i.e., Restock, ticket product and assist sales partners Maintain & dispose of trash and assist with general house keeping Loss prevention awareness and protection of assets Demonstrate a positive and enthusiastic attitude at all times Adhere to the company set dress code