Leah Argao
Product Development Manager at The Alberta New Home Warranty Program- Claim this Profile
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Bio
Hugues (Hugh) Bourgeois, B. Econ, MBA
Leah was an instrumental part of my risk team during my tenure at ANHWP. I had the pleasure to have Leah as part of my team for 6 years. From the onset, I found Leah to be a great leader and not afraid to take on new challenges. She is a self-driven problem solver who can tackle and learn new things on the fly. I found Leah to have what I call a great
Hugues (Hugh) Bourgeois, B. Econ, MBA
Leah was an instrumental part of my risk team during my tenure at ANHWP. I had the pleasure to have Leah as part of my team for 6 years. From the onset, I found Leah to be a great leader and not afraid to take on new challenges. She is a self-driven problem solver who can tackle and learn new things on the fly. I found Leah to have what I call a great
Hugues (Hugh) Bourgeois, B. Econ, MBA
Leah was an instrumental part of my risk team during my tenure at ANHWP. I had the pleasure to have Leah as part of my team for 6 years. From the onset, I found Leah to be a great leader and not afraid to take on new challenges. She is a self-driven problem solver who can tackle and learn new things on the fly. I found Leah to have what I call a great
Hugues (Hugh) Bourgeois, B. Econ, MBA
Leah was an instrumental part of my risk team during my tenure at ANHWP. I had the pleasure to have Leah as part of my team for 6 years. From the onset, I found Leah to be a great leader and not afraid to take on new challenges. She is a self-driven problem solver who can tackle and learn new things on the fly. I found Leah to have what I call a great
Credentials
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Ken Blanchard on Servant Leadership
LinkedInJun, 2021- Oct, 2024 -
Your Product or Service Strategy Explained
LinkedInJun, 2021- Oct, 2024 -
Growth Marketing
321 Growth AcademyFeb, 2021- Oct, 2024 -
Organizing Your Remote Office for Maximum Productivity
LinkedInJan, 2021- Oct, 2024 -
The Power of Lists to Get Stuff Done
LinkedInJan, 2021- Oct, 2024 -
Create a Go-to-Market Plan
LinkedInNov, 2020- Oct, 2024 -
Pricing Strategy: Value-Based Pricing
LinkedInNov, 2020- Oct, 2024 -
Product Management First Steps
LinkedInNov, 2020- Oct, 2024 -
Product Management Tips
LinkedInNov, 2020- Oct, 2024 -
Product Management: Building a Product Roadmap
LinkedInNov, 2020- Oct, 2024 -
Technology for Product Managers
LinkedInNov, 2020- Oct, 2024 -
Transitioning to Product Management
LinkedInNov, 2020- Oct, 2024 -
RIMS Professional Member
RIMS (Risk and Insurance Management Society, Inc.)Sep, 2015- Oct, 2024
Experience
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Alberta New Home Warranty Program
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Canada
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Insurance
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1 - 100 Employee
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Product Development Manager
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Jul 2021 - Present
Development of product and partnerships to drive new revenue opportunities. Leveraging innovation and data to support our internal and external customers. Support continuous improvement of existing products and services.
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Director of Customer Solutions
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May 2018 - Jul 2021
Develop and grow client and stakeholder relationships. Advance growth initiatives through data, customer excellence and innovation.
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Manager, Risk and Underwriting
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Oct 2014 - May 2018
Provide leadership and direction on all risk related decisions throughout organizationActive participant in stakeholder relations including policy developmentProject lead to redevelop processes throughout the organization to re-engineer the customer experience and offer improved ROIDevelop and drive continuous improvementCoordinate and execute internal operational controls to mitigate potential risks
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ATB Financial
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Canada
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Banking
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700 & Above Employee
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Portfolio Manager-Asset Management
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Apr 2010 - Oct 2014
Analyzed, investigated, resolved and restructured lending facilities Coached clients through financial adversity with compassion and superior negotiation skills Worked with external stakeholder such as lawyers, realtors, property management and insurance providers Advocate and leader to drive excellence and set the highest of standards when developing strategy to mitigate and crystalize our security Analyzed, investigated, resolved and restructured lending facilities Coached clients through financial adversity with compassion and superior negotiation skills Worked with external stakeholder such as lawyers, realtors, property management and insurance providers Advocate and leader to drive excellence and set the highest of standards when developing strategy to mitigate and crystalize our security
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ATB Financial
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Canada
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Banking
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700 & Above Employee
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Training Facilitator
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2008 - 2010
Classroom delivery of training about lending, sales and service delivery, leadership, coaching, risk mitigation and negotiationCurriculum development based on need assessmentsLed large scale staff on-boarding and conferences to facilitate organizational vision and cultureInvolved in large scale change management project around SAP rollout
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Team Lead-Branch Support/Operations
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2006 - 2008
Managed large scale call center environmentPrioritization of support to business critical functions across all departments
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Mortgage Specialist
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2003 - 2006
Developed leads and opportunities for sales within ongoing relationshipsDeveloped sales strategy and ongoing service model for client portfolioProduced exceptional results and repeat business
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Education
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Grande Prairie College
Bachelor of Education (B.Ed.) -
Hillside High School