Experience

SPARGO, Inc.

• United States
• Events Services
• 100 - 200 Employee

• Senior Account Manager, Housing Services

  • Apr 2013 - Present

  Currently manages event housing for three medical meetings annually ranging from 500 to 26,000 attendees. Responsible for the product development of housing websites, online tools and reporting that services hotels, clients, senior management, meeting attendees, and vendors. Negotiates and executes hotel contracts, maintains relationship and works as a liaison between client and hotels. Creates online training guides for hotels and exhibitors as well as facilitates face-to-face training with hotels. Formulates budgets, room block forecasts and reports any concerning trends to senior management, hotels and clients. Other responsibilities include: • Overseeing and educating a team of managers, coordinators and call center to ensure all staff is familiar with meeting details and client expectations. • Training hotels on meeting policies and expectations, the use of our online tools and works as the main point of contact for all inquiries. • Creating and maintaining a time line for website launches, email marketing campaigns, sponsorship materials and online ads. • Developing marketing collateral, email campaigns, and policies to increase bookings within contracted room block. • Managing VIP arrivals by maintaining travel manifests and arranging hotel “meet and greets”, room checks and amenities. • Supervising on-site housing team to ensure any issues are resolved in a timely manner. • Reconciling master bills, commission, pick-up history, and compiling data in a comprehensive final report for clients.


Marriott International
• United States
• Hospitality
• 700 & Above Employee
• Manager, Centralized Intermediary Commission Programs

  • Jun 2010 - Apr 2013


George P Johnson Experience Marketing

• United States
• Advertising Services
• 700 & Above Employee

• Housing Manger

  • Mar 2005 - Jun 2010

  Managed housing for one of the largest technology conferences in the country with over 50,000 attendees that used over 100 hotels in the San Francisco Bay Area. Negotiated hotel contracts, and was responsible for product development of housing websites, online tools and reporting for attendees, exhibitors, clients and vendors. Managed housing for one of the largest technology conferences in the country with over 50,000 attendees that used over 100 hotels in the San Francisco Bay Area. Negotiated hotel contracts, and was responsible for product development of housing websites, online tools and reporting for attendees, exhibitors, clients and vendors.