Experience

Bartlett School of Planning, UCL

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• PHD Researcher

  • Jul 2022 - Present

  My research focuses on the ways in which approaches to collecting 'non-digital' personal data (ie. in records and archives) in the past have influenced our attitude toward the collection, processing and analysis of digital data today, and the extent to which this has influenced different styles of urban placemaking since the COVID-19 pandemic by comparing the cities of London and Berlin. My research focuses on the ways in which approaches to collecting 'non-digital' personal data (ie. in records and archives) in the past have influenced our attitude toward the collection, processing and analysis of digital data today, and the extent to which this has influenced different styles of urban placemaking since the COVID-19 pandemic by comparing the cities of London and Berlin.



UCL

• South Korea
• Construction
• 1 - 100 Employee

• MSc Urban Studies , ESRC 1+3 Programme

  • Sep 2021 - Oct 2022

  Master's degree in Urban Studies as part of an ESRC funded 1+3 PhD. Working title "Data, Privacy and Surveillance in the post-COVID City" • Main research interest is the impact of platform-based apps and services on urban life, particularly Berlin • Master’s thesis on the relationship between digital technologies and housing discrimination in Berlin • Training in qualitative and quantitative methods, including ‘R’ and GIS Master's degree in Urban Studies as part of an ESRC funded 1+3 PhD. Working title "Data, Privacy and Surveillance in the post-COVID City" • Main research interest is the impact of platform-based apps and services on urban life, particularly Berlin • Master’s thesis on the relationship between digital technologies and housing discrimination in Berlin • Training in qualitative and quantitative methods, including ‘R’ and GIS



British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Language Assistant

  • Aug 2020 - Nov 2021

  - Designing English as a Foreign Language resources -Structuring and planning lessons -Leading 45-minute group sessions with up to 5 students, focused on speaking -Teaching in tandem with more senior staff - Designing English as a Foreign Language resources -Structuring and planning lessons -Leading 45-minute group sessions with up to 5 students, focused on speaking -Teaching in tandem with more senior staff



Vimcar

• Germany
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Intern

  • Jun 2020 - Nov 2021

  • Onboarding new customers following UK launch • Assisting with design of onboarding strategy • Dealing with technical enquiries in English and German • Onboarding new customers following UK launch • Assisting with design of onboarding strategy • Dealing with technical enquiries in English and German



Kaleidoscope Consultants Limited

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Information Governance Officer

  • Jul 2018 - Sep 2019

  -Designed and built online library for over 1000 public sector Information Governance (IG) documents -Created training documents, trained two colleagues via Microsoft Teams on best practice -Developed processes to read and summarise up to 100 documents per session across multiple platforms including SharePoint -Designed and built online library for over 1000 public sector Information Governance (IG) documents -Created training documents, trained two colleagues via Microsoft Teams on best practice -Developed processes to read and summarise up to 100 documents per session across multiple platforms including SharePoint

• Research Assistant

  • Oct 2017 - Mar 2019

  -Assistance with collection and analysis of qualitative data, including:-Facilitation of focus groups-Conducting semi-structured interviews-Interview transcription-Coding of interviews using NVivo 12-Summarising and synthesising data with colleagues-Presenting research and recommendations in final report to UCL

• Student Ambassador

  • Oct 2017 - Sep 2018

  Providing practical support to Widening Participation Team-Conducting guided tours of campus -Delivering workshops and presentations about UCL-Providing assistance with preparation for Open Days-Working with children and teenagers aged 10-18



Syft

• United Kingdom
• Software Development
• 100 - 200 Employee

• Operations Associate

  • Jan 2017 - Jun 2017

  -Supporting the business with on-call technical and customer service support to clients during busy evening and weekend periods -Management of database and front-end platform -Mediating between customer and client -Use of Zendesk, Trello and Slack to manage customer queries and create weekly handovers -Supporting the business with on-call technical and customer service support to clients during busy evening and weekend periods -Management of database and front-end platform -Mediating between customer and client -Use of Zendesk, Trello and Slack to manage customer queries and create weekly handovers



Common Weal Scotland

• United Kingdom
• Public Policy Offices
• 1 - 100 Employee

• Policy Intern

  • Sep 2015 - Sep 2016

  -Qualitative research and writing, including series of blogposts on Scottish Housing Market -Proofreading and copyediting texts and books pre-publication -Representing organisation at panels and public events -Qualitative research and writing, including series of blogposts on Scottish Housing Market -Proofreading and copyediting texts and books pre-publication -Representing organisation at panels and public events



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Phonebank Advisor

  • Feb 2016 - Aug 2016

  -Provided inbound general telephone banking service, handling up to 150 calls per shift, ‘Good’ performer -Knowledgeable about all aspects of personal banking, including overdrafts, SEPA, direct debits and Power of Attorney -Provided inbound general telephone banking service, handling up to 150 calls per shift, ‘Good’ performer -Knowledgeable about all aspects of personal banking, including overdrafts, SEPA, direct debits and Power of Attorney