Leah Rouse

Cafe Manager at Aroma Di Roma
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Contact Information
us****@****om
(386) 825-5501
Location
Long Beach, California, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Cafe Manager
      • Dec 2018 - Present

      Weekly scheduling of 15+ staff members. Onboarded new employees with training and new hire documentation. Developed and maintained relationships with customers and suppliers through account development. Handled business administration functions such as payroll, cash register counting and supply ordering. Evaluated employees' strengths and assigned tasks based upon experience and training. Handled escalated customer concerns with speed and knowledgable support to achieve optimal satisfaction and maintain long-term loyalty. Applied customer feedback to develop process improvements and support long-term business needs. Marketed for social media, created and updated menus when new items were added. Trained cafe employees to consistently exceed customers' expectations and provide superior service. Secured daily cash by verifying totals and making daily deposits. Forecasted demand and scheduled employees effectively to handle coverage needs. Responded to emergencies and events occurring outside business hours.

    • Photography Assistant
      • Jan 2020 - Sep 2020

      Offered creative feedback, assisted with lighting tools and helped in post-production using Adobe Lightroom, Photoshop and Adobe Bridge. Photographed high-quality images for various print and digital projects. Planned and prepared for on-location and studio shoots. Reviewed images and selected best frames to present in client portfolio for purchase. Archived photographs on computers and servers. Took photos from different angles and perspectives to capture perfect images. Set up lighting and organized area for photography sessions. Collaborated with photographer and art director to assist with daily tasks. Handled cameras operating at several thousand frames per second. Leveraged camera gear and equipment to express creative vision. Clients include: New Balance, Nike, Port Clothing, ClimbOn Skincare, Sebastien Ami, and more.

    • Photography Assistant
      • Sep 2019 - Feb 2020

      Reviewed images and selected best frames to present in client portfolio for purchase. Planned and prepared for on-location studio shoots. Photographed high-quality images for various print and digital projects. Set up lighting and organized area for photography sessions. Leveraged mechanical mounting systems to improve focus and image stability. Downloaded images and provided artistic and technical image manipulation in Adobe Lightroom and Photoshop. Used image processing algorithms to reduce motion blur and enhance color, contrast and light range. Shot photographs in controlled lab, field and remote environments. Supported photography shoots by helping with equipment setup. Selected and set up appropriate props, backdrops and lighting. Leveraged camera gear and equipment to express creative vision.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Social Media Marketing Intern
      • Sep 2019 - Jan 2020

      Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms. Contributed to mock-ups, emails and social media content. Assisted team with various marketing projects that would engage new leads and potential customers. Designed and presented social media campaign ideas. Collaborated with team members to help expand marketing channels. Stayed updated with latest marketing concepts and techniques. Analyzed trends in social media posts and followers to maximize views. Created engaging content to catch attention of potential customers.

Education

  • California State University, Long Beach
    Bachelor's degree, Consumer Affairs
    2020 - 2022
  • Long Beach City College
    2018 - 2019

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