Sylvia Klarer
Partner at COREinternational inc- Claim this Profile
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Bio
Credentials
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MBTI® Step I and Step II Certification
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Experience
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COREinternational inc
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Partner
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Jan 2017 - Present
COREinternational is a Toronto-based consulting firm that specializes in Organization Design and Development. We work with executives to unleash human capability. We identify challenges that hinder growth. Our processes and tools increase productivity by creating a structure that ensures people are working to the right level of complexity. Our insights align structure, leadership and strategy to transform your business, and accelerate profitable, sustainable results. COREinternational is a Toronto-based consulting firm that specializes in Organization Design and Development. We work with executives to unleash human capability. We identify challenges that hinder growth. Our processes and tools increase productivity by creating a structure that ensures people are working to the right level of complexity. Our insights align structure, leadership and strategy to transform your business, and accelerate profitable, sustainable results.
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Principal
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Dec 2016 - Present
Klarer Consulting Inc. offers people centered consulting services to help solve critical business problems. Working together, we will align all your human capital processes to increase employee engagement and promote business growth. Klarer Consulting Inc. will work with you to design and implement innovative best practices that your organization needs to succeed today and to be prepared for tomorrow’s challenges. Klarer Consulting Inc. offers people centered consulting services to help solve critical business problems. Working together, we will align all your human capital processes to increase employee engagement and promote business growth. Klarer Consulting Inc. will work with you to design and implement innovative best practices that your organization needs to succeed today and to be prepared for tomorrow’s challenges.
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Columbia International College
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Canada
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Primary and Secondary Education
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1 - 100 Employee
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Director of Human Resources
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Aug 2014 - Jul 2016
Designed, developed, and executed a comprehensive human resources strategy, enabling delivery of superior business results and support for continued organizational growth. In supporting the mission of the school to deliver world-class education, the Human Resources team is committed to creating an engaging work environment where employees are motivated and aligned to the needs of our students. •Transformed the human resources function resulting in: YOY cost savings of $150,000, improved efficiencies 4.5 FTEs to 1.5 FTEs to run payroll, and reduced monthly complaints by 50% •Successfully lead the HR team through an on-time, within budget implementation of a ADP’s Workforce Now cloud based HRIS /Talent system; Reallocated 2 FTEs to more meaningful work and increased accuracy of processes (25% less errors) •New organization design implemented to support strategic business needs of the school; Recruited top talent into new senior roles and supported new structure with achievable succession plans •Reduced turnover in key job families by 25% within first year saving $120,000 /yr in cost of turnover •Investigated and resolved legislative workplace complaints; Policy and training changes implemented to minimize ongoing organizational risks •Introduced Learning and Development throughout the organization; Leveraged e-Learning curriculum and implemented cloud based LMS (Velsoft) •Coached leaders throughout the organization in people management skills and business knowledge •Lead a team of 6 HR professionals; reduced turnover by 20% by providing meaningful work with achievable targets supported with development and open feedback
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Director, Client Engagement
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Apr 2013 - Jun 2014
Mentor to the Account Management team and external clients to drive Employee Success where performance is recognized and rewarded. Inspire clients to engage and motivate their employees to ultimately drive higher employee engagement levels and business success. •Mentored team of 24 client managers on up selling and maintaining high levels of customer satisfaction. •Partnered with the sales team as the subject matter expert on human resource purchase decisions •Advised senior management on product positioning by acting as a subject matter expert on engagement and the overall HR industry •Designed and delivered recognition presentation at the annual customer event (received highest customer value rating!) •Authored paper on Value of Recognition to the Employee Life Cycle
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Senior Associate, Talent, Rewards & Communication Consulting Practice
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Jul 2011 - Mar 2013
Provided advice, analysis, research, project management and customized solutions for diverse clients focused on employee engagement, leadership, talent management, and manager effectiveness. •Lead focus groups and interpreted subjective observations to support objective survey results; resulting in more effective engagement improvement plans (mining industry, financial industry) •Delivered Engagement Workshops to clients focused on analysis of survey results, prioritizing engagement initiatives, leadership support and change management (Government, Retail) •Successful in growing client spend from engagement survey to consulting projects; Achieved revenue targets in first year
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Ceridian Canada
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United States
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1 - 100 Employee
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Director Talent Management & Organizational Effectiveness
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Oct 2005 - Mar 2011
Talent Management process owner (Organizational Development, Performance Management, Succession Planning, High Potential Development, Compensation & Rewards). •Implemented successful employee engagement processes resulting in a 5% improvement to employee engagement over two years; achieved an all time high with 79% of all employees strongly engaged •Achieved external employee engagement recognition YOY through Hewitt’s Best 50 Employers in Canada, Top 100 and Great Places to Work •On time, within budget implementation of Cornerstone Talent Management system (Performance, Succession, Compensation); 95% utilization rate and 98% on time completed performance reviews •Implemented a Global Performance Management Process (Canada, US, UK) in 6 months •Canadian lead and champion for High Potential talent processes •Lead Total Rewards program redesign (job evaluation, base and incentive designs) •Recognized as a high performer and high potential (YOY received “Star” and “Champion” awards) •Successfully implemented on-line Employee Recognition program with a 93.1% activation level within the first month
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Manager Learning & Development
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May 1998 - Jul 2005
Strategic partner responsible for the introduction of tools, processes, and programs in support of current and future development needs. Successfully partnered across the highly matrixed global organization structure. •Introduction of competency based training plans improve level 1, 2 and 3 training measures •Leveraged assessment tools and leadership development programs ( Lominger, Personal Strengths, Zinger Miller, Meyers Briggs) to improve team functioning •Developed an industry specific Aerospace MBA program in partnership with University of Toronto; 1st cohort successfully graduated and progressed in their careers •Increased learning hours by 50% in a 5 month period
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Ernst & Young
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China
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Accounting
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700 & Above Employee
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Senior Management Consultant
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Apr 1995 - May 1998
Provided a diverse and in-depth range of human resource consulting services including: strategy development, change management, organizational design, executive recruitment, compensation design, employment law, performance management •Designed and directed the implementation of performance management systems increasing both staff morale and performance (Personal Services Industry, Tier One Automotive Supplier) •Lead clients through strategic visioning, organization redesign and change management planning (Steel Manufacturer, Automotive Industry, Hospital Fund Raising Foundation) •Delivered custom salary surveys and redesigned compensation structures in compliance with Pay Equity Act (Pump Manufacturer, Engineering Firm, Tier One Automotive Manufacturers, Personal Services Firm, Insurance Firm) •Improved customer service processes; YOY cost saving of $60,000 (Pharmaceutical Industry) •Training needs analysis, design, and implementation of supervisory skills development program, resulting in improved employee relations (Textile Manufacturer); Reduced turnover by 20%
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Education
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1990 - 1994
McMaster University
MBA, Human Resources & Labour Relations -
1988 - 1990
McMaster University
Bachelor's Degree, Social Sciences, Anthropology
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