Experience

ENGAGE XR Holdings Plc
• User Documentation Writer

  • Nov 2021 - Present


Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Senior Information Developer

  • Sep 2019 - Oct 2021

  Supporting intellectual property management, including working with engineering teams identify IP that requires protection, documenting inventions for internal review, performing searches for patentability and infringement, and writing provisional patent applications. Providing technical support and training for other technical writers, including use of regular expressions and scripting.

• Information Developer

  • Aug 2017 - Sep 2019

  Preparing technical documentation for hardware and software products. Liaising with remotely located engineering teams and field support technicians to accurately document features and procedures. Actively using hardware and software to test procedures. Technical administration of a DITA CCMS, including installation, configuration, and support. Migrating content from legacy formats and systems to a new DITA CCMS, which included the creation of software to automate some processes. Reached the final in the company's international innovation competition for three consecutive years in various categories as part of various teams. Show less



University of Derby

• United Kingdom
• Higher Education
• 700 & Above Employee

• Innovation Developer

  • May 2015 - Aug 2017

  The role required implementing emerging and future trends in the field of education, and assessing their potential benefits for the University. This included the delivery of Massive Open Online Courses (MOOCs) – one of which had over 10,000 registered learners. My main contributions were converting materials supplied by subject matter experts for use in the online platform, learner support, graphic design, and data analysis. I had a key role in exploring the use of digital badges as micro-credentials, and room-scale VR to assess risk awareness in medical procedures. Show less



Vision West Nottinghamshire College

• United Kingdom
• Higher Education
• 300 - 400 Employee

• Computer Science Tutor

  • Jan 2015 - Apr 2015

  This was a full-time teaching role including the planning, delivery and assessment of 21 hours of face-to-face classes each week. These were computing subjects at QCF levels 3-5 (EQF levels 4-5); including programming, HCI, and web development. The role demanded the provision of differentiated learning for all student abilities using various strategies. This was a full-time teaching role including the planning, delivery and assessment of 21 hours of face-to-face classes each week. These were computing subjects at QCF levels 3-5 (EQF levels 4-5); including programming, HCI, and web development. The role demanded the provision of differentiated learning for all student abilities using various strategies.

• Sessional Lecturer: Foundation/Access - IT/Computing

  • Oct 2011 - Jun 2014

  Three consecutive academic years planning, delivering, and assessing programmes in IT and Computing. These were two-semester programmes covering a range of topics, including Word Processing and Spreadsheets in IT, databases and Java programming. The foundation year course offered more flexibility in choosing content, and allowed me to expand databases from MS Access to MySQL, and to move from SSADM techniques to UML modelling.

• Teaching Learning and Assessment Researcher

  • Mar 2009 - Jun 2014

  My role evolved during this time but was primarily split between developing eLearning materials (working with academics to identify needs and propose solutions), and exploring developments within the field of learning technology. I spent two separate periods providing cover as a learning technologist – which focused on supporting academic staff in their adoption of technologies through face-to-face training and online learning materials. I provided extensive support to academics on the use of the Blackboard VLE - which also included leading the introduction of online assessment through the VLE, and sitting on the technical working group that guided the introduction of institution-wide eSubmission of assignments. Show less



University of Wolverhampton

• United Kingdom
• Higher Education
• 700 & Above Employee

• Module Leader in 3D CAD

  • Oct 2003 - Oct 2004

• ICT Demonstrator

  • Jul 2003 - Oct 2004