Lea Mae P.
Jr. SEO Specialist at SLMP Digital Services Corporation- Claim this Profile
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Topline Score
Bio
Credentials
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Building Rapport with Customers
LinkedInMar, 2022- Oct, 2024 -
SEO Foundations
LinkedInOct, 2021- Oct, 2024 -
SEO: Keyword Strategy
LinkedInOct, 2021- Oct, 2024 -
YouTube SEO
LinkedInOct, 2021- Oct, 2024 -
Google Analytics Certification
SkillshopMay, 2023- Oct, 2024
Experience
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SLMP Digital Services Corporation
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Philippines
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Information Technology & Services
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1 - 100 Employee
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Jr. SEO Specialist
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Jun 2022 - Present
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Off-Page SEO Specialist
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Jul 2021 - May 2023
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Afni, Inc.
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Chat Support Associate
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May 2019 - Feb 2021
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Software Support
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Jun 2018 - Jan 2019
Profiled to Intuit Quickbooks Pro and Premier as Software Support Associate▪︎ Assisted business owners, accountants, bookkeepers and other software users on how to input data, generate reports, correct data errors, and backup files using a cloud storage.▪︎ Processed lead generation and offered assistance on setting up the software in one or multiple devices connected in LAN.▪︎ Answered and shared information regarding how accounting works based on the software's interface.
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Technical Support Specialist
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Feb 2018 - Jun 2018
Profiled to Microsoft Windows as a Software Support Associate▪︎ Assisted Microsoft Windows users on their technical issues regarding software and device while empowering them with the troubleshooting steps they can use moving forward.▪︎ Handled Microsoft account and billing issues, as well as offering other Microsoft products and services.▪︎ Provided basic knowledge on other Microsoft products like Xbox, Microsoft Office, etc.
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Contract Service Associate
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May 2017 - Feb 2018
Profiled to Virgin Media UK as a Contract Support Associate ▪︎ Answered acquisition calls while guiding and recommending them which services will fit for the client's needs regarding TV cable, broadband, landline and other services like postpaid and prepaid phone plans, as well as Pay-As-You-Go plans. ▪︎ Empowered clients on different types of broadband; how each works and which one suits their surfing and browsing needs. Profiled to Virgin Media UK as a Contract Support Associate ▪︎ Answered acquisition calls while guiding and recommending them which services will fit for the client's needs regarding TV cable, broadband, landline and other services like postpaid and prepaid phone plans, as well as Pay-As-You-Go plans. ▪︎ Empowered clients on different types of broadband; how each works and which one suits their surfing and browsing needs.
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Cathay Pacific Steel Corporation
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Cainta, Calabarzon, Philippines
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Intern
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Jun 2016 - Nov 2016
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Education
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Binangonan Catholic College
Associate in Computer Technology, Information Technology