Lea Cruz

Personal Assistant cum Property Executive at Union Properties PJSC
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Location
United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Real Estate
    • 100 - 200 Employee
    • Personal Assistant cum Property Executive
      • Sep 2014 - Present

      Key Responsibilities as a Personal Assistant- Provide overall office management and administrative support to the GM (phone coverage, preparing correspondence, memos, presentations, reports, spreadsheets, meeting agenda, minutes of meeting, subscriptions, and other business information as well as document tracking)- Act as the GM's first point of contact and liaise with people from both internal and external organizations- Manage GM's day-to-day activities (meetings, appointments, calendar, travel & visa arrangements, scheduling, coordination and planning)- Administer internal and external events- Manage GM’s emails and ensure immediate notification and response on urgent issues that require urgent attention and action- Prepare, evaluate and edit outgoing communications for the GM- Proofread documents submitted by respective departments and ensure accuracy of the documents prior to presenting to the GM for approval- Manage expense and insurance claim of GM- Manage the subsidiary's email account and website- Manage petty cash request and replenishment- Manage HR related matters (attendance record, leave request, recruitment request, team building activities, trainings, performance appraisal, etc.)- Manage purchase request of office related items/services via MS Dynamics 365 and submit cost comparison sheet for Management's approval- Prepare payment certificate for payables related to administrative works and other rental portfolio- Maintain office systems by ensuring that the policies and procedures are regularly updated and strictly adhered- Manage multiple assignments and priorities and initiates follow up to ensure timely achievement of commitments- Maintain hard copy and electronic filing system Show less

    • Personal Assistant cum Property Executive
      • Sep 2014 - Present

      Key Responsibilities as a Property Executive- Manage sales and leasing of properties and act as the main point of contact between Clients and Property Management Department for any property related matters- Handle the advertising of properties for sale/lease using various platforms - Meet with prospects and Clients interested in properties and identify their requirements and preference, and arrange for viewing and inspection of properties- Prepare necessary documents such as but not limited to offer letters, sale & purchase agreement, lease agreements, renewal notices, variation agreements, settlement agreements, service agreements, novation agreements, hand-over letters, payment request, rent refund, bounced cheque notice, legal files, NOCs, undertaking letters, reports, circulars, correspondences, memos and other related documents as and when required, and manage document tracking system- Manage the entire sales transaction via DLD Oqood system - Manage new tenancy applications and timely renewals, and issue tenancy contracts and ejari certificates via DLD Ejari portal- Manage the main lease and sublease applications and renewals via DREC portal in a timely manner- Conduct market research to ensure competitive listing prices- Manage non-renewal of contracts and early terminations, and coordinate with Tenants and respective departments for successful unit hand-over and handle rent reduction and cheque deferment request- Manage collection of essential documents and payments and generate receipts via MS Dynamics 365 and perform constant follow-up for pending payments - Manage resale of properties and NOC issuance- Manage property restoration works of sold properties and work closely with FM Team regarding regular inspection and maintenance of the properties to ensure compliance with health & safety and community standards Show less

    • Personal Assistant cum Property Executive
      • Sep 2014 - Present

      Key Responsibilities as a Property Executive:- Coordinate with Tenants, Government Authorities, Third Parties, Procurement Department and Service Providers related to branding, events and any marketing/other related matters/services/emergencies and generate purchase requisition via MS Dynamics 365 as and when applicable- Liaise with respective departments regarding related issues- Prepare sales & leasing reports (sold/leased units, available units, legal cases, cheque returns, etc.)- Handle commission payment request for Agents- Maintain Client database to facilitate information retrieval and ensure a proper follow-up system- Handle and resolve Client’s complaints in a professional manner and establish and maintain strong and positive relationships with all the Clients- Ensure achievement of target revenues and savings while exceeding customer satisfaction- Plan and implement new methods for enhancement of customer service and currently implemented system- Maintain hard copy and electronic filing system Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Commercial Assistant cum Document Controller
      • Sep 2011 - Sep 2014

      - Provide administrative support to the Executive Director and Commercial team including but not limited to phone coverage, preparation & distribution of correspondence, memorandums, reports, presentations and spreadsheets - Process replies on own initiative or from Executive Director’s dictation or notes - Set-up and coordinate appointments, meetings and site visits - Maintain Executive Director’s calendar - Attend meetings under Executive Director’s direction and assist with administrative/commercial details such as preparing agendas, taking minutes and making/distributing reports - Arrange essential mail/email/procurement request in priority action order for Executive Director - Communicate with the Contractors, Consultants and Suppliers regarding related works and payments - Administer active contracts which includes overseeing the pricing, length of contracts and ensuring that actual requirements are successfully fulfilled by the concerned Party - Receive, process and monitor procurement request from all departments and act as a point of contact in relation to commercial matters - Prepare petty cash request, circulate for approval and process once approved - Prepare and issue request for quotation, tender letters and tender documents and generate tender comparison sheet based on proposal evaluation for Management’s review and approval - Prepare contract agreement, purchase order and variation order and issue to the concerned Party once approved - Record and evaluate all incoming invoices and credit notes and prepare invoice certification form and payment request - Responsible for the maintenance of the electronic filing system - Prepare OPEX/CAPEX request for requesting budget for a certain work required to be done - Prepare and submit Accrual list to Finance Department related to Projects every end of the month Show less

    • United Arab Emirates
    • Construction
    • 1 - 100 Employee
    • Secretary
      • Oct 2007 - Sep 2011

      - Provide both secretarial and administrative support mainly to the General Manager and Tendering/Estimation Manager, and occasionally to Chairman during absence of his Personal Secretary - Perform general tasks of Administration Coordinator in case of her absence and leave which includes: * Opening, reading, routing and distributing incoming mail, e-mail and other materials, and preparing answers to routine letters * Preparing presentation material, minutes of meetings and reports * Managing material requisitions from internal departments and maintaining ongoing record of consumption and stock of office supplies * Liaising with HR Department for any HR/Admin related issues * Liaising with Finance Department regarding cheque, payments, petty cash, etc. {Note: Similar tasks performed are not specified} - Compose, type and distribute correspondences, memos, reports, agreements, inquiries, etc. for different sites and departments - Prepare various submittals for different projects - Process various documents required for a certain project by submitting online application to Dubai Municipality or DEWA - Answer telephone calls and give appropriate information to callers, take and convey messages, or transfer calls to appropriate individuals - Maintain Manager’s calendar and set-up and coordinate appointments/meetings - Make travel arrangements - Perform general clerical duties such as facsimile distribution, photocopying, faxing, mailing, filing, etc. - Maintain hard copy and electronic filing system Show less

    • Sales Executive/Senior Merchandiser
      • Sep 2005 - Sep 2006

      - Communicate with Clients and Agents and report to Sales Manager regarding the entire business transaction - Coordinate with Sales Manager, Production Manager, Developing Manager and Material Manager regarding related works - Make all necessary documents such as order sheet, material list, labor cost contract, sample and production instruction, inspection report, packing list, debit note, profit analysis report, material request and payment request - Determine all the consumption of materials necessary for making a certain garment and prepare cost list for product proposal to Clients - Organize all documents, samples and materials required for a meeting with the Client to discuss new product collection or existing styles - Responsible for on-the-spot calculation of prices for new product collection or existing styles discussed during the meeting based on the revisions made by the Client for final price proposal - Orient sample and production department regarding all the important details they need to know about a certain garment prior to its production - Check quality of ongoing samples and main production to ensure implementation of company standards - Find solution to customer complaints - Train newly hired Sales Executive/Merchandiser Show less

    • Sales Executive / Senior Merchandiser
      • May 2004 - Aug 2005

      The roles and responsibilities as Sales Executive/Senior Merchandiser in Phil-Korea Sports, Inc. in Philippines are similar to the tasks performed as Sales Executive/Senior Merchandiser in Philkovina, Inc. since the company had expanded in Vietnam.

    • Computer Programmer / Encoder
      • May 2002 - Aug 2004

      - Make all necessary documents regarding the entire material transaction such as incoming report, outgoing report, material request, transferred form and inventory list- Encode and decode all the material transaction to the material program- Responsible for the maintenance of the material program- Purchase office supplies and maintain daily consumption record- Make monthly report for office supply expenses

Education

  • STI College
    Bachelor of Science - BS, Computer Science
    2000 - 2002

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