Experience

Masonicare

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Business Support Coordinator

  • Apr 2019 - Present

  Assist with medical records,as well,as assembling the clients electronic charts. Contact physicians offices regarding medical orders and healthcare Certifications.

• Office Support Coordinator

  • Feb 2018 - Mar 2019

  Completed face to face paperwork regarding client services for Medicare and Medicaid. Completed face to face reports. First contact for physicians calling regarding client paperwork.



Verizon Wireless (Worldwide Wireless)

• Telecommunications
• 300 - 400 Employee

• Coordinator Customer Service Suppport

  • Nov 1999 - Apr 2017

  Resolved complaints escalated to the executive level. Resolved billing issues. Subject matter expert on general/durable and military power of attorneys as well as conservatorships. Resolved complaints escalated to the executive level. Resolved billing issues. Subject matter expert on general/durable and military power of attorneys as well as conservatorships.