Lea Baldelli

Travel Designer - MICE specialist at Eighty Days Japan
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Contact Information
us****@****om
(386) 825-5501
Location
JP
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Limited working proficiency
  • Japanese Professional working proficiency
Skills

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Credentials

  • Hotel Management: Distribution, Revenue and Demand Management - ESSEC Business School
    Coursera
    Jul, 2021
    - Nov, 2024
  • Excel Skills for Business: Advanced Level - Macquarie University
    Coursera
    Apr, 2021
    - Nov, 2024

Experience

  • Eighty Days Japan
    • Japan
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Designer - MICE specialist
      • Jun 2022 - Present

      • In charge of MICE and specialized groups requests (inbound and operation). In direct contact with the agents (BtoB) and/or guests (BtoC): creating itineraries, handling the booking of services and logistics directly with the Japanese suppliers, and taking care of on-spot changes or emergencies. • MICE promotion: promoting the company abroad and developing ties with MICE entities worldwide. • Developing the agency's presence in the French-speaking market: including the company in a major French-speaking DMC specialized catalogue and joining specialized networking events. Marketing initiatives: • In charge of the company's social media accounts (BtoB and BtoC): one post per week promoting the company's exclusive tours and corporate news >Average follower growth rate of 57% over 6 months • Member of the sustainability team, and specifically in charge of a sustainability-related project aiming to promote sustainable travel and Japanese artisans' work from lesser-known prefectures.

  • Sheraton Grande Tokyo Bay Hotel
    • Japan
    • Hospitality
    • 1 - 100 Employee
    • International Sales Manager
      • Oct 2021 - Mar 2022

      • In charge of inbound sales, business development for International MICE, and developing the hotel's ties with the foreign community in Japan. Marketing initiatives: • In charge of one of the hotel's social media accounts: promotion of seasonal offers and sharing the property updates. >Follower growth rate of 18% over 6 months. • Work on the monthly newsletter (English and Japanese). > Sheraton Grande Tokyo Bay Hotel is the largest Marriott property in the Tokyo area and qualifies as an outstanding urban resort. With 1,016 rooms and 23 meeting/banquet spaces, the hotel can hold events from small private meetings to 2,000 participants events.

  • EXO Travel
    • Thailand
    • Travel Arrangements
    • 400 - 500 Employee
    • MICE - Events Coordinator
      • Nov 2018 - Oct 2021

      • In charge of all the aspects (inbound, operation, and on-spot) of incentive and group luxury trips. Inbound/ International Sales:I respond to calls for tender, advise agents, create tailor-made proposals and quotations, and do a full follow-up of the projects until their completion. Operation:In direct contact with all the Japanese suppliers (luxury hotels, restaurants..), I negotiate the prices and handle the booking of services once the groups are confirmed (venues' inspections, translation of menus...).On spot:I accompany the confirmed groups once they arrive in Japan, coordinate their stay, and make sure all the services are well delivered. I also handle potential unexpected events (participants losing their wallets or being sick).• Olympics, Tokyo 2020 (Worked on-spot):In charge of a delegation's transfers including the transfers of its national Olympics Committee, its Presidents of sports federations, and several of its Ministers.

    • MICE - Events Coordinator Assistant
      • Mar 2018 - Nov 2018

      During my end-of-study internship, I mostly worked on new requests. - Creation of tailor-made proposals for international clients, booking of services from Japanese suppliers, full follow-up of the projects.

  • Groupe S'cape
    • France
    • Events Services
    • 1 - 100 Employee
    • Events Manager Assistant
      • May 2017 - Aug 2017

      • Pharmaceutical Department: I charge of the IN and OUT transfers of two medical congresses while being in direct contact with the local DMCs, the doctors, and the speakers. - 250 attendees for the medical congress EVF in Porto - 700 attendees for the medical congress ESC in Barcelona (Worked on-spot) • Other Departments (Incentive, Meetings): - searching for new products (event meeting app, venues, specialized food trucks..) - creating several destinations' presentations - working on new requests (creation of proposal with budget) - occasionally working on-spot for groups of a hundred participants in Paris

  • Fallini Formaggi Srl
    • Gattatico, Italia
    • Marketing & Export Assistant
      • Jul 2015 - Aug 2015

      • Marketing Department: - In charge of the data analyses of the company's 2014 sales based on the national sales. With these, I created the company’s trilingual pamphlet (Italian, English, French) presenting the company, its range of products, its rewards, and its position at the national level. - In charge of market research (identifying potential international new buyers). • Export Department: I checked the orders and the labeling, and I followed up on the delivery. • Marketing Department: - In charge of the data analyses of the company's 2014 sales based on the national sales. With these, I created the company’s trilingual pamphlet (Italian, English, French) presenting the company, its range of products, its rewards, and its position at the national level. - In charge of market research (identifying potential international new buyers). • Export Department: I checked the orders and the labeling, and I followed up on the delivery.

  • Kärcher Australia
    • Australia
    • Manufacturing
    • 1 - 100 Employee
    • Marketing Assistant
      • Jul 2014 - Aug 2014

      • Data Analysis work: - Creation of the competitors' analysis at the national level. Comparing the company's products, markets, distribution channels, prices, and percentage of sales to the ones of its main competitors. - Creation of the company's B2B annual sales analysis. • Data Analysis work: - Creation of the competitors' analysis at the national level. Comparing the company's products, markets, distribution channels, prices, and percentage of sales to the ones of its main competitors. - Creation of the company's B2B annual sales analysis.

Education

  • Université Bordeaux Montaigne (ex - Bordeaux 3)
    Trilingual Master's degree in Event Management, Business and Interculturality, Degree passed with honours.
    2016 - 2018
  • Université d'Orléans
    Bachelor of Arts in Foreign Languages applied to Business and Trade (English - Japanese)
    2012 - 2015

Community

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