Cluster Lead - Head of Client Delivery & Operations

• Mar 2023 - Present

Banking Cluster Lead with responsible for the teams - Client Delivery & Release Management - Testing Services - Help Desk Banking Cluster Lead with responsible for the teams - Client Delivery & Release Management - Testing Services - Help Desk

Group Head of Engineering, Quality Assurance and Distribution

• Jul 2020 - Jul 2022

Head of Service Management - Board Member CREALOGIX AG, Switzerland

• Jan 2019 - Jul 2020

Head of Service Management with the department / responsibilities - Quality Assurance, Testing - Integration - Client Support / Helpdesk - Environment Services, DevOps- Change and Release Management - Service Management

Public Cloud Program Manager

• Dec 2017 - Mar 2018

- Responsible to set-up global Public Cloud program with corresponding sub-projects - Elaboration of scope, budget needs and high-level project plan - Business Case elaboration with selected cloud providers - Stakeholder management and monitoring activities - Responsible to set-up global Public Cloud program with corresponding sub-projects - Elaboration of scope, budget needs and high-level project plan - Business Case elaboration with selected cloud providers - Stakeholder management and monitoring activities

IT Great Opportunity Senior Program Manager

• Jan 2017 - Sep 2017

- Responsible as freelancer to run three major initiatives in parallel- Exchange FX/PM trading solution by a new improved IT landscape- Redevelopment of Precious Metal physical solution and improvement of architecture- Migrate structured products trading books as required by business. Ensure the functionality is ready to process this business area- Set-up program management (meetings, status reporting, dependency management, knowledge management, communication and escalation path, stakeholder management,..) Show less

IT Legal Entity Program manager - Sales and Trading

• Nov 2014 - Dec 2016

- Responsible for Sales and Trading IT changes resulting from Legal Entity Program Manager - Coordination and monitoring of the program with up to 25 Project managers- Requirements management / scope, resource planning, budget and timeline - Migration development / testing and execution with > 100 business and IT resoures - Alignments on dependencies between teams and other programs- Escalation process and stakeholder management

Trading Application Evaluation Senior Project Manager

• Mar 2014 - Dec 2014

- Evaluation of a 3rd party solution and its organizational maturity as Credit Suisse freelancer- Contract negotiations and investment negotiations with consideration of all internal policies- Conducting Steering Committee Meetings and progress reporting

Change and Release Manager

• May 2011 - Jan 2014

- Set-up Change, Release, Configuration Management processes based on ITIL best practices - Run successfully bigger releases in parallel to maintenance activity in a new organization with very limited infrastructure availability - Implemented processes cross organization (business, IT) to provide new services and improvements smoothly - Successfully worked on mind set change to understand the benefit of high software quality - Set-up Change, Release, Configuration Management processes based on ITIL best practices - Run successfully bigger releases in parallel to maintenance activity in a new organization with very limited infrastructure availability - Implemented processes cross organization (business, IT) to provide new services and improvements smoothly - Successfully worked on mind set change to understand the benefit of high software quality

IT Manager

• Aug 2010 - May 2011

- IT Manager responsible to provide a new administration solution of the Technical University Vienna - Provided solutions in four technologies Java, SAP, Ruby and .net - Responsible for more than 50 resources - Implementation of quality management and support - Resource development and change management - IT Manager responsible to provide a new administration solution of the Technical University Vienna - Provided solutions in four technologies Java, SAP, Ruby and .net - Responsible for more than 50 resources - Implementation of quality management and support - Resource development and change management

Global Release Program Manager and Project Management Office

• Mar 1998 - Nov 2009

Release Program Manager at Coca-Cola Computer Services a subsidiary of The Coca-Cola Company • Release Program Manager for IT solutions running in more than 100 countries • Defined release, change and configuration management processes • Provided coaching and consulting about development standards • Managed release exceptions process and Change Advisory Board • Managed the weekly release program status meeting • Status and challenges updates to Top-manangement • Consult on Change and Release Management processes in various companies within the Coca-Cola world Project Management Office • Lead the local Project Management Office and define PM standards and templates. • Provided support, training, coaching, consulting on social skills to project manager and application owners • Performed Quality Assurance reviews on projects • Facilitated and contributed to Tollgate meetings (Go-/No-Go decision meetings) for all projects Show less