Le Tri Anh
Senior Customer Service and Marketing Development Strategies at PUDONG PRIME VIETNAM - HCMC BRANCH- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Ho Chi Minh City, Vietnam, VN
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Experience
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PUDONG PRIME VIETNAM - HCMC BRANCH
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Vietnam
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Senior Customer Service and Marketing Development Strategies
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Aug 2021 - Present
- Coordinate with airlines/ carriers/ worldwide agents to handle shipments. - Execute customer’s service requirements from Shipping Line Bookings, Cargo movement status to Data Transmission, Documentation and Invoicing - Communicate with Sales/ Operation team to ensure proper flow of information regarding booking prospects and rate approvals. - Handle customer inquiries, quotations, and overseas agent correspondence and offering solutions - Perform and resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure. Show less
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Education
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2019 - 2020
Leeds Beckett University
Master of Science - MS, Logistics, Materials, and Supply Chain Management -
2020 - 2024
CIPS - The Chartered Institute of Procurement & Supply
Purchasing, Procurement/Acquisitions and Contracts Management -
2015 - 2019
Tokyo International University
Bachelor's degree, Economics -
2013 - 2015
British Vietnamese International School
A Level, Economics
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