Le Son
Customer Service Support Specialist at TheSocialDataCo Pte Ltd (Yogofi)- Claim this Profile
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Bio
Experience
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TheSocialDataCo Pte Ltd (Yogofi)
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Singapore
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Telecommunications
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1 - 100 Employee
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Customer Service Support Specialist
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Mar 2018 - Present
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Simgo
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Telecommunications
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1 - 100 Employee
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NOC operator
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May 2017 - Feb 2018
- Monitor and operate Simgo SG800 mobile wifi transmitter system using virtual sim technology - Troubleshoot issues when end-user connection is disconnected from cloud server - Monitor and operate Simgo SG800 mobile wifi transmitter system using virtual sim technology - Troubleshoot issues when end-user connection is disconnected from cloud server
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Telecommunications Engineer
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Feb 2009 - Aug 2016
- Operate and maintain the IP/DWDM/SDH transmission network. - Deploy and troubleshoot services to customers such as banks, telecom company and big enterprises. - Attend some projects to deploy network infrastructure in order to increase the flow of services. - Operate and maintain the IP/DWDM/SDH transmission network. - Deploy and troubleshoot services to customers such as banks, telecom company and big enterprises. - Attend some projects to deploy network infrastructure in order to increase the flow of services.
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Hanoi Telecom Corporation
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Vietnam
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Telecommunications
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1 - 100 Employee
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Project Manager
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Aug 2008 - Jan 2009
- Configure and install a base transceiver station (BTS) equiptment for telecom services providers such as Vietnam Mobile Telecom Services Company (VMS) and Vinaphone. - Measure the quality of cell phone coverage - Coordinate the transport of BTS equipment to the site - Configure and install a base transceiver station (BTS) equiptment for telecom services providers such as Vietnam Mobile Telecom Services Company (VMS) and Vinaphone. - Measure the quality of cell phone coverage - Coordinate the transport of BTS equipment to the site
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Education
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Ton Duc Thang University
Engineer’s Degree, Telecommunications Engineering