Le Bich Ngoc (Jennifer) Vo

Revenue Corporate Management Trainee at Hyatt Regency Dallas
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Contact Information
us****@****om
(386) 825-5501
Location
Plano, Texas, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Revenue Corporate Management Trainee
      • Jun 2023 - Present

      United States ● Support the revenue management team in optimizing hotel profitability. ● Analyze market trends and assist with pricing and inventory management. ● Collaborate with various departments to develop effective revenue strategies. ● Participate in strategic discussions and contribute to decision-making processes. ● Prepare reports, presentations, and data analysis for senior management. ● Stay updated on industry trends and best practices in revenue management. ● Receive… Show more ● Support the revenue management team in optimizing hotel profitability. ● Analyze market trends and assist with pricing and inventory management. ● Collaborate with various departments to develop effective revenue strategies. ● Participate in strategic discussions and contribute to decision-making processes. ● Prepare reports, presentations, and data analysis for senior management. ● Stay updated on industry trends and best practices in revenue management. ● Receive comprehensive training and hands-on experience in revenue management. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Group Rooms Coordinator
      • Aug 2022 - May 2023

      United States ● Builds Group Blocks at the request of the Sales Teams. ● Inputs and manages all changes to group rooming lists received from Sales. ● Handles in-house reservations for guests planning on coming to the hotel. ● Keep records of room availability and guests’ accounts. ● Understands and enforces the hotel company credit policies. ● Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.

    • Accounting Coordinator
      • May 2022 - Sep 2022

      Denton, Texas, United States ● Prepare, submit, check, verify and process invoices. ● Analyze discrepancies and unpaid invoices. ● Perform filing and general administrative tasks. Find and use accounting data to resolve accounting problems.

    • Guest Service Representative
      • Jun 2021 - May 2022

      ● Checking hotel guests in and out of their rooms ● Field guest complaints, conducting thorough research to develop the most effective solutions

    • Accounting Intern
      • Jun 2021 - May 2022

      ● Keep track of daily reports to ensure the accuracy of financial documents ● Work on account payable, process and review all bills, expenses report

    • Human Resources Intern
      • Jun 2021 - Sep 2021

      ● Keep track of employees records. ● Assist HR manager in running projects for the company

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Assistant & Research Assistant
      • Nov 2020 - May 2023

      ● Support students to understand lesson questions related to subjects tutored ● Keep track of student attendance, grade courses and assist professors preparing for class ● Collect data, conduct surveys, and assist professors for research

    • United States
    • Hospitality
    • 500 - 600 Employee
    • Guest Service Representative
      • Dec 2020 - Jun 2021

      ● Checking hotel guests in and out of their rooms ● Field guest complaints, conducting thorough research to develop the most effective solutions

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Human Resources Internship
      • May 2020 - Jan 2021

      ● Audit files, update I-9 binders, file and excel projects ● Update employee records with new hire information. ● Participate in organizing company events and careers days

    • United States
    • Higher Education
    • Mathematics Tutor
      • May 2019 - Jul 2020

      Dallas, Texas ● Greet students and help them understand Business & Science Math problems ● Guide and give out some mini lessons to review lessons for students

Education

  • University of North Texas
    Master of Science - MS
    2022 - 2023
  • University of North Texas
    Bachelor's degree
    2020 - 2022
  • University of North Texas
    Undergraduate Academic Certificate
    2020 - 2022
  • Dallas College
    Associate's degree
    2017 - 2019

Community

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