Luis Del Rio IV

DevOps Engineer at Colovore
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Contact Information
Location
San Jose, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Central Khmer Professional working proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • DevOps Engineer
      • Jul 2021 - Present
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Client Platform Engineer
      • Jul 2019 - Jun 2021

      Utilize System Center Configuration Manager (SCCM) to roll out Windows updates for the client laptops. Also ensuring quality of updates before releasing to the fleet and preventing bad updates from reaching clients. Migrated SCCM to a new datacenter and primary site seamlessly without disrupting the fleet. Install and provision monthly updates for AWS Workspace and EC2 golden images for end users across multiple regions. Configure GPO and Active Directory groups on the cloud to update sites and their users. Assist in testing, creation, and updates of Mobile device profiles through MobileIron. Migration of Mobile users to new WiFi SHAv2 infrastructure through testing multiple batches of users before rolling out to the rest of the fleet. Upgraded and Installed various on premises servers for internal MDM to ensure the security of company endpoints. Show less

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Release Administrator
      • May 2017 - Jul 2019

      Work with team members to locate bottlenecks in processes and identify items that can be scripted or automated. Responsible for triage of production website apache redirect requests. Develop regular expressions with apache to create condensed meaningful redirect rules while simultaneously removing redundancy. Provide confidential project access to requestors and new hires. Ensuring access is correct for end users and assisting in maintenance of project disclosures. Utilize SVN repositories paired with Jenkins build jobs to manage our build/production systems. Streamlined my workflows with complex shell scripts to aid in automation of tasks such as, qa testing, svn push, svn diff, and writing various outputs/errors to log files. Show less

    • Retail
    • 1 - 100 Employee
    • Application Support Lead
      • Jun 2012 - Apr 2017

      * Continuation of previous title duties.* Oversee a team of four members in day to day operations.* Delegated and assisted in migration of a large data warehouse from Oracle to MySQL.* Wrote a windows based in house ticket creation system. This was integrated with existing user login information to allow access to create support requests. It was based on procedurally generated drop down menus and text boxes. The end user could then add screenshots and supporting information to the request as well.Load Testing* Create and Design load testing procedures using open source software Jmeter.* Interpret website performance metrics and tune back end parameters to match company expectations. Show less

    • Application Support Developer
      • Jan 2011 - Jun 2012

      Full Stack Linux/Apache/Mysql/PHP Developer.* Designed and Implemented several internal applications to assist the IT department.* Migrated companies service department system from outdated remedy ticketing system to a newer open source SugarCRM application.* Moved the cafeteria menu from a physical menu on a wall to a three large screen digital menu display system to allow instantaneous updates of current prices, specials, and availability to the current menu items.* Created a PHP application to help locate invoices that were not balanced in MySQL database.Software Engineer* Wrote a software lock for the windows machines to prevent end users from tampering with company machines. This lock ensured employees can only access the data they need, prevented them from launching unsafe applications, and accidentally deleting shared files.* Wrote a menu based system to allow users to click buttons to launch their respective applications. The menu would allow for each specific application to have their own environments setup and checked prior to launching.* Wrote a database driven daily checklist application via Autohotkey to maintain accountability and promptness of the day's scheduled tasks. Database Administrator* Ongoing migration and balancing of sales invoices to new a MySQL database.* Pinpointing issues in production caused by lack of indexes and or troubled SQL code.* Migrated the company credit card MSSQL database to new physical location and ensured double redundancy using synchronous master/slave replication and used log shipping to an off site location.* Redundant MSSQL backups to a local drive and copied to an external drive.* MSSQL table fragmentation management to ensure optimal database speeds. Show less

    • Linux Sysadmin
      • Oct 2007 - Jan 2011

      * Worked with a team to manage a district of remote retail locations along with several hundred on site Linux servers. * Performed system hardware upgrades and general maintenance.* Helped implement general server health checks using custom Nagios plugins.* Wrote several bash shell scripts to automate routine release procedures and scripts to push development releases to the company production website.* Aided in troubleshooting and repairs of offsite machines, guiding the repair technician in the steps to bring the server back up. Show less

Education

  • Mission College
    Computer and Information Sciences and Support Services
    2015 - 2018
  • Mount Pleasant High School

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