Experience

Telstra Health

• Australia
• IT Services and IT Consulting
• 500 - 600 Employee

• Support Team Lead

  • Jun 2016 - Present

• Technical Support

  • Dec 2013 - Jun 2016



Argus

• Remote Technical Support

  • 2013 - 2013



Self-Employed

• Phil Johnston School of Music

• Stage Manager

  • 2008 - 2013

  As a Stage Manager, the responsibilities include managing all elements of concert from beginning to end, from technical rehearsals, asset management, to managing the various departments, technical (light & sound) to backstage, front of house and the performers. Maintaining consistent flow of the concert. As a Stage Manager, the responsibilities include managing all elements of concert from beginning to end, from technical rehearsals, asset management, to managing the various departments, technical (light & sound) to backstage, front of house and the performers. Maintaining consistent flow of the concert.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Security Specialist

  • 2005 - 2013

  As a Senior Security Specialist within IBM's Identity and Access Management department, my responsibilities included maintaining Logical primary and secondary controls. Add/Remove/Modify accounts Follow and review policy Managing customer problem and maintaining their satisfaction Assigning work-flow Managing stock levels Audit readiness Writing documentation Quality Analyst Communication Officer and Deputy Chief Warden Working on projects As a Senior Security Specialist within IBM's Identity and Access Management department, my responsibilities included maintaining Logical primary and secondary controls. Add/Remove/Modify accounts Follow and review policy Managing customer problem and maintaining their satisfaction Assigning work-flow Managing stock levels Audit readiness Writing documentation Quality Analyst Communication Officer and Deputy Chief Warden Working on projects