Finance Officer

• Apr 2019 - Present

The role involves the efficient and effective management of finances and economic resources of the organization to achieve set out objectives. Maintaining the financial health of the organization by ensuring a proper cash flow process. Manage business finances involving payment to vendors and suppliers for products and services. Control high volumes of financial activity in a fast-paced, risk-based corporate environment. Withdrawal and conversion of funds received via foreign payment gateways to the organization’s base currency. Analysing and managing the impact of foreign exchange losses and gains on the organization's cash flow. Payroll processing and salary disbursement. Preparing financial statements and interpreting financial information to managerial staff while recommending further courses of action towards achieving set out objectives. Ensuring the business meets all its statutory and compliance obligations, including statutory accounting and tax issues.

Administrative Officer

• Apr 2018 - Mar 2019

The role was to ensure the smooth and efficient operation of the organization through overseeing the daily activities and operations, managing the business side of the ministry. Bookkeeping and monthly financial reporting. Petty cash account management. Daily operations supervision and management. Coordinating, planning, and executing events. Assisting to create budgets, pay bills, oversee payrolls, and track and record church income from donations and sales. The role was to ensure the smooth and efficient operation of the organization through overseeing the daily activities and operations, managing the business side of the ministry. Bookkeeping and monthly financial reporting. Petty cash account management. Daily operations supervision and management. Coordinating, planning, and executing events. Assisting to create budgets, pay bills, oversee payrolls, and track and record church income from donations and sales.

Business Operations Officer

• Apr 2014 - May 2017

Role is to plan and direct the operations towards achieving organizational goals. Contribute to organizational planning and strategy as a member of the management team and increase the efficiency of support services by improving on each function of finance, risk management, human resources. Financial Accounts Management Liaising with auditors for the annual audit of the company’s financial statements. Manage business finances, including paying vendors and suppliers for products and services rendered. Control high volumes of financial activity in a fast-paced, risk-based corporate environment. Oversee overall financial management, systems, planning and control. Human Resources Management Organize recruitment and placement of required staff. Payroll processing and salary disbursement. Risk Management Identification, analysis and assessment of risks affecting the organization. Conducting compliance and risk assessments of orders placed by clients in line with established criteria. Minimize the occurrence of credit fraud by reviewing high risk customers’ payment for irregularities. Advice on risk management procedures based on the organizations risk appetite and tolerance. Monitor the workflow process to promote service delivery and minimize the effects of reputational risks. Billing and Service Management Business process management with the use of enterprise resource planning tool for Web hosts. Resolving clients’ enquiries and complaints regarding billing, payment and sales issues. Integration of offline payments into the Billing System for the activation of individual invoices. Achievements Enabled an automated accounting process by linking the company bank account to accounting software so financial transactions are automatically assigned for proper accounting records. Strengthened company's business by leading implementation of several aspects of the risk function,

Financial Accounts and Billing Officer

• Jan 2012 - Dec 2013

Ensured the prompt activation of customer’s services through the effective management of receivables and payables using the enterprise resource planning tool for web hosts. Assisted in ensuring financial statements were generated as at when due and liaised with the external auditors for regular auditing processes. Ensured client’s technical requirements are properly implemented. Ensured a centralised working process between the technical, sales and billing departments. Compiled financial reports pertaining to cash receipts, expenditures and profit and loss. Reconciled online payments with respective financial institutions and payment gateway providers. Resolved customer’s enquiries and complaints regarding billing, payment and sales issues. Handled the computation and remittance of all tax due to the respective revenue services. Maintained proper business relationships with external service providers for prompt access to services required. Processing off-line payments by integrating into the Billing System in respect of individual invoices. Managed accounts payable and organized the payment of invoices on behalf of the organisation. Achievements Conducted due diligence towards several domain accreditation processes for the organization. Assisted in projects that involved the acquisitions of 3 companies by ensuring billing and accounting systems were properly integrated.

Customer Service Officer

• Sep 2008 - Jul 2011

As the banks Customer Service Officer, provided superior customer experience by addressing customer concerns, demonstrating empathy and resolving issues. Answered customer’s questions with up-to-date knowledge of the bank’s products and services. Minimized financial risks to the bank by preventing fraud through identification of irregularities and assessments of client risk profile before offering credit facilities. Investigated and resolved customer concerns in a timely and emphatic manner. Collaborated with the Anti-Money Laundering department to eliminate procedural errors and high risk clients. Served as the main liaison between management, customers and the marketing team. Ensured proper documentation of customers’ details using the Finacle Banking Software. Conducted legal search processes to ascertain the level of clients’ credibility. Activated internet bank profiles for customers and enabled tools for easy banking experience. Processed funds transfer within the bank and across International Money Transfer Companies. Maintained friendly and professional customer interactions. Ensured a fraud free operating environment with special reference to account opening and documentations. Achievements Acted in different capacities to prevent fraud through the timely identification of irregularities with customer accounts. Increased customer loyalty to the bank by offering excellent customer service to the clients.

Credit and Billing Account Officer

• Sep 2007 - Oct 2008

Was responsible for managing corporate customers’ portfolio and ensuring the payment of bills and accounts. Reconciled customer statements and resolved payment complaints and discrepancies. Generated subscribers’ telephone call details using the Siemens End-Customer Billing Software. Managed account receivables by collecting and recording customer payments. Effected credit control and ensured money owed to the organization by customers are promptly paid. Tele-marketed and responded to customers enquiries. Supervised invoice processing, credit memos and payment of transactions. Liaised with the Technicians for the activation of customers’ product. Established and maintained an effective business relationship with customers. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances. Achievements Successfully managed a clientele of 80 – 100 corporate clients within the assigned geographical location. Increased customers’ loyalty by reorganizing payment structures to suit each customer requirements thereby encouraging prompt payments and easy identification of outstanding payments for subsequent follow-up. Increased revenue for the organisation by successfully reconciling all outstanding bills and followed up with clients for the settlement of outstanding bills.

Accountant (1 Year NYSC Placement)

• Sep 2006 - Aug 2007

Industrial Trainee

• Aug 2004 - Sep 2004