Experience

Vertigo Theatre Society

• Canada
• Performing Arts
• 1 - 100 Employee

• Ticket Office Manager

  • Sep 2009 - Present

  • Daily sales reconciliation for Vertigo Theatre’s productions• Production-end revenue reconciliation for venue renters• Maintain current accounts receivable on sales• Select, train and supervise Ticket Office personnel• Schedule personnel• Oversee the administration of all ticket sales/exchanges/seat allocation whether subscription, singles, groups, schools or complimentary • Negotiate and administer Ticket Office services for venue renters• Develop new Ticket Office policies and procedures for approval of Director of Marketing & Communications• Authorize credit/debit card payments• Maintain integrity and security of the database, backing up to server every day and backing up to external memory drive• Prepare and distribute all mail campaigns - list generation, letter printing, labelling, stuffing, volunteer management• Prepare invoices for ticket buyers• Oversee and participate in all telemarketing campaigns• Maintain accurate statistical information on all patrons

• Ticket Office Assistant

  • Sep 2008 - Sep 2009

  Sales and Customer Service