Experience

Aeries

• India
• IT Services and IT Consulting
• 500 - 600 Employee

• AGM IT

  • Jun 2019 - Present

  Managing both the technical and managerial responsibilities of Organization’s IT Department including planning, directing and designing company’s IT infrastructure while simultaneously leading the IT Team for maintaining that infrastructure❖ Performing regular internal and performance audits on security, compliance, Network/Infrastructure across various Business Units and produce appropriate artefacts❖ Standardizing IT support processes, service levels and monitors SLA achievement❖ Spearheading a team of cybersecurity (SIEM, DLP, End point protection and VAPT)❖ Formulating timely reports on Assets, Security, Infrastructure/Network Appliances (like Firewalls, Routes, Switches, etc.), IT Support SLAs and information security❖ Working as Management Representative for SOC 2, ISO 27001 and PCI DSS❖ Establishing and maintaining information security standards and procedures, risk management policies, standards and guidelines for client transition in and transition out❖ Conducting analytical, technical, cost analysis and CAPEX development work in the planning, design, installation and on-going administration and management of the company's core IT Infrastructure❖ Evaluating alternative technologies, performing the POC for latest technologies and architectures in relation to the company's infrastructure needs❖ Interfacing with management and vendors to develop and implement new solutions to meet business requirements



Thinci

• IT Program Manager

  • Feb 2019 - May 2019

  Providing board level overview of progress, lead & direct multidisciplinaryLeading and managing within the matrix environment to enable successful deliveryFronting end-to-end execution and responsibility for all aspects of the project, including definition, planning, execution & implementationManaging the end-to-end in planning, managing, designing office Infrastructure projectActing as primary point of contact on a 24-hour, 7-days-a-week until the complete project executionCoordinating with teams to deploy DC, server, Cadence servers –Palladium, pc’s and laptopsCollaborating with US and India Team and working in International business environmentAttaining approval, track, update and report to management , Performing as a channel for internal communication



iMedX Information Services Pvt Ltd

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Director of IT

  • Feb 2018 - Oct 2018

  Ensured that enterprise solution spanned the customer’s business processes; designed innovative solutions that maximized the use of standard product capabilities to meet customer objectivesLed all the aspects of IT services, including IT Infrastructure Management, New Technology Introduction, Data Center, Network, Security, Service Delivery and IT Service ManagementWorked closely with management to assist and provide input to ensure that policies and procedures for Information Security are effective are adhered to and proactive in making recommendations for updates to policies & procedures as requiredLiaise with external security agencies where required and ensure that any information requested is provided on a timely and secure basis, to represent the University in Information security fora.Analyzed & understood solution requirements; facilitated solution development projects throughout the solution cycle from requirements gathering to implementation for business continuityEstablished the service level agreements by application and infrastructural component and planning and operating a datacenter (w/backups, redundancy, and disaster recovery)Delivered technical vulnerability assessments (internal/External) using Digital Defense for IT systems and processes, identifying potential vulnerabilities, to control any risks identified and to ensure they are implemented.Validated monitoring technologies to ensure alignment of performance metrics, alert criteria and other monitoring functions for operations.



GGK Tech

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• IT Manager

  • Apr 2017 - Feb 2018

  Initiated efforts and set-up a new office at Uppal (Project Management, IT Infra Management , Budget Management)  Headed the Technical Support Team  Driving evaluation, deployment, and management of IT systems across the organization to improve operational efficiency, optimize service delivery, and lower costs;  Implementing an effective governance framework to manage technology in support of business needs and process effectiveness;  Communicating and partnering with the Executive Leadership team so they understand, value, and embrace how technology can enhance operational processes;  Leading a cross‐functional team, implementing open Communications, performance metrics, and instilling accountability to achieve a culture of performance excellence.  Driving technology‐enabled innovation to deliver business value and competitive advantage  Managing the implementation of infrastructure, application support, storage management solutions development, virtualization technology integration, remote computing systems management, software development improvements, HIS deployment, technology due diligence, and build vs. buy decisions;  Breaking down barriers to show Marketing, Finance, HR and other business leaders how IT services can optimize their functional areas;  Strengthening technology vendor relationships, leveraging contract negotiations, technology standardization and championing IT staff training, mentoring and coaching



B/E Aerospace

• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Manager IT

  • Feb 2013 - Mar 2017

  Manager IT , India region.Recognized as core member of Business Team in the regional business and IT planning process in order to deliver input and  solicit expectations with regards to future IT support  Led India Data Centre Maintenance, with Dell / Cisco servers, Avamar Backups  management from India  Directed: o Services of MS Windows Domain Controller 2008, , Intranet Services, SQL Database Server, Lync Server 2010, File Server, Antivirus Server and other Legacy Application Servers o Backup planning using Avamar for the entire servers o MPLS cloud with 5 Regional locations connected to Data center in US, using Solarwinds software for monitoring o ITIL Service Delivery using a Helpdesk Management Software, using the software like Cherwell , Altiris , Screen connect  Drafted 07 rack data centre including the full renovation of building power entry and distribution, air‐conditioning, data entry points and environment controls  Provided 24/7 technical support to global clients supporting a Service Level Agreement (SLA) of 98.5% (98.9%) uptime; re‐ designed technical infrastructure resulting in a global, high‐availability environment  Managed IT infrastructure projects for clients major Airlines (Qatar ,Emirates , Etihad , Qantas ) and working with OEMS ( Boeing , Airbus, Bombardier) in a global delivery framework  Built new infrastructure inclusive of 07 racks supervised the design, planning, risk assessment, implementation, and documentation of all IT infrastructure components



Re Sustainability Limited

• India
• Environmental Services
• 200 - 300 Employee

• Manager IT

  • Nov 2005 - Feb 2013

  Ramky Infrastructure Ltd.Created a new co‐location of a Datacenter with CtrlS  Built new infrastructure inclusive of 03 Racks; supervised the design, planning, risk assessment, implementation, and documentation of all IT infrastructure components  Led the Data Centre maintenance with 23 HP BL460c Blade servers, HP Eva 4400 storage  Administered services of MS Windows Domain Controller 2008, MS Exchange 2010, Intranet Services, SQL Database Server, Lync Server 2010, File Server, Antivirus Server, VMware ESX Servers and other Legacy Application Servers  Connected 25 regional locations to Data centre with MPLS cloud



Evercare Group

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• Systems Engineer

  • Feb 2002 - Nov 2005

  Provided Systems Network and Printers Support for all the Branches in Andhra Pradesh, having 300 plus systems  Setting up of Tele medicine projects for Bangladesh  Managing a team of 9 Systems and Network engineers Provided Systems Network and Printers Support for all the Branches in Andhra Pradesh, having 300 plus systems  Setting up of Tele medicine projects for Bangladesh  Managing a team of 9 Systems and Network engineers



ALFA technologies

• Russian Federation
• Information Technology & Services
• 1 - 100 Employee

• Systems Engineer

  • Dec 1998 - Jan 2002

  Guided and mentored 6 subordinate Service Engineers  Maintained assembling unit & TRC installations of all Operating Systems, Networking Solutions, Peripherals and Printers  Successfully managed PC related issues in time sensitive situations for different clients Guided and mentored 6 subordinate Service Engineers  Maintained assembling unit & TRC installations of all Operating Systems, Networking Solutions, Peripherals and Printers  Successfully managed PC related issues in time sensitive situations for different clients