Experience

ECOS (INDIA) MOBILITY & HOSPITALITY PRIVATE LIMITED
• India
• Truck Transportation
• 1 - 100 Employee
• Sr. Executive Operations

  • Apr 2017 - Present


Wise Travel India Pvt. Ltd.

• India
• Travel Arrangements
• 1 - 100 Employee

• Senior Executive Operations

  • Jan 2015 - Nov 2016

  DUTEIS AND RESPONSIBILITIES  Dispatching of Cabs  Routing  GPS Tracking  Reservations of cabs  Daily briefing to the chauffeurs regarding their duties  Grooming of chauffeurs  Inspection of cabs  Billing activities  Vendor management DUTEIS AND RESPONSIBILITIES  Dispatching of Cabs  Routing  GPS Tracking  Reservations of cabs  Daily briefing to the chauffeurs regarding their duties  Grooming of chauffeurs  Inspection of cabs  Billing activities  Vendor management



Carzonrent India Pvt. Ltd

• India
• Travel Arrangements
• 400 - 500 Employee

• Operations Executive

  • Mar 2012 - Jan 2015

  Handling all local & regional telephone calls for customer support and enquiries Liaise with local departments e.g. Sales / Technical / Finance, local airlines, branch offices etc. Co-ordinate with training. Receiving calls and providing the passengers with the best possible routing & quotes for packages of their preferred destination and competitive fares available in the market. Resolve all customer queries and complaint efficiently and in a timely manner. Handling all local & regional telephone calls for customer support and enquiries Liaise with local departments e.g. Sales / Technical / Finance, local airlines, branch offices etc. Co-ordinate with training. Receiving calls and providing the passengers with the best possible routing & quotes for packages of their preferred destination and competitive fares available in the market. Resolve all customer queries and complaint efficiently and in a timely manner.