Experience

Archdiocese of Philadelphia, Catholic Social Services

• Director, Human Resources

  • Mar 2018 - Present

  Lead a team of 5 HR professionals, and serve as trusted advisor and business partner to executive leaders on key HR strategic, operational and organizational matters for approximately 480 employees within demanding, fast-paced environment, covering the main Administration building and across 26+ community-based locations in the Philadelphia region that provide care and support for individuals with intellectual disabilities. • Serve as an approachable, insightful senior HR Business… Show more Lead a team of 5 HR professionals, and serve as trusted advisor and business partner to executive leaders on key HR strategic, operational and organizational matters for approximately 480 employees within demanding, fast-paced environment, covering the main Administration building and across 26+ community-based locations in the Philadelphia region that provide care and support for individuals with intellectual disabilities. • Serve as an approachable, insightful senior HR Business Partner to executive and operational management teams, driving a culture shift toward a respectful, employee-centric workplace, and empowering management to grow toward becoming inspirational servant-leaders and influential role models. • Rebuilt and realigned the HR function for this highly competitive, complex, fast-paced work environment, including compensation, benefits, recruitment, internal advancement, employee relations, training, HR advisory and background/clearance checks. • Strengthened HR’s partnership with hiring managers and realigned the recruitment process to successfully source and staff administrative professional positions, as well as staff and direct-care providers for community locations. Reduced the backlog of open positions by 80%, and reduced attrition rates from over 30% to ~15%. • Created and leveraged a mission-driven/core-values model to address significant, deep-seated employee relations issues. • Promoted a more instructional vs. punitive approach to corrective actions, which emphasizes respectful employee interactions and engaged listening. • Successfully resolved complex, long-standing employee performance and behavior issues, and significantly decreased legal exposure and unemployment claims. • Recognized as an impactful member of the Diversity Leadership Committee, helping pave the way for D&I to be truly valued, while working to build bridges between employees experiencing conflicting cultures and perspectives. Show less Lead a team of 5 HR professionals, and serve as trusted advisor and business partner to executive leaders on key HR strategic, operational and organizational matters for approximately 480 employees within demanding, fast-paced environment, covering the main Administration building and across 26+ community-based locations in the Philadelphia region that provide care and support for individuals with intellectual disabilities. • Serve as an approachable, insightful senior HR Business… Show more Lead a team of 5 HR professionals, and serve as trusted advisor and business partner to executive leaders on key HR strategic, operational and organizational matters for approximately 480 employees within demanding, fast-paced environment, covering the main Administration building and across 26+ community-based locations in the Philadelphia region that provide care and support for individuals with intellectual disabilities. • Serve as an approachable, insightful senior HR Business Partner to executive and operational management teams, driving a culture shift toward a respectful, employee-centric workplace, and empowering management to grow toward becoming inspirational servant-leaders and influential role models. • Rebuilt and realigned the HR function for this highly competitive, complex, fast-paced work environment, including compensation, benefits, recruitment, internal advancement, employee relations, training, HR advisory and background/clearance checks. • Strengthened HR’s partnership with hiring managers and realigned the recruitment process to successfully source and staff administrative professional positions, as well as staff and direct-care providers for community locations. Reduced the backlog of open positions by 80%, and reduced attrition rates from over 30% to ~15%. • Created and leveraged a mission-driven/core-values model to address significant, deep-seated employee relations issues. • Promoted a more instructional vs. punitive approach to corrective actions, which emphasizes respectful employee interactions and engaged listening. • Successfully resolved complex, long-standing employee performance and behavior issues, and significantly decreased legal exposure and unemployment claims. • Recognized as an impactful member of the Diversity Leadership Committee, helping pave the way for D&I to be truly valued, while working to build bridges between employees experiencing conflicting cultures and perspectives. Show less



Westtown School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Director, Human Resources and Employment Services

  • Jun 2014 - Sep 2017

  Directed Human Resource functions for this K-12 boarding/day private school consisting of 280 – 360 campus-wide faculty, staff and summer temp employees. Served as strategic HR Business Partner to the Head of School and 15 different departments. Supervised 2 HR professionals and managed a $14 million salary budget. • Provided consultative executive/operational level HR advisory services and practical solutions to department managers for their talent management needs. Met managers and… Show more Directed Human Resource functions for this K-12 boarding/day private school consisting of 280 – 360 campus-wide faculty, staff and summer temp employees. Served as strategic HR Business Partner to the Head of School and 15 different departments. Supervised 2 HR professionals and managed a $14 million salary budget. • Provided consultative executive/operational level HR advisory services and practical solutions to department managers for their talent management needs. Met managers and employees at their work sites to promote improved performance and enhanced engagement. • Reported directly to the Head of School (HOS) on all key HR strategic, operational and organizational matters for 280+ employees, including faculty and staff. • Actively coached Administrative Council members (Head of School, CFO, Associate and Assistant HOS, 3 Division Principals and key departmental Directors) and line management to effectively address performance issues, and guiding employees to embrace a culture of ownership, accountability, responsibility and respect. • Initiated successful HR internal investigations and interventions across multiple departments to address harassment claims, disciplinary actions and overall performance management inefficiencies impacting services. • Resolved numerous complex employee relations, diversity and morale issues, and increased employee engagement. • Consistently applied behavioral competency screening expertise to hire diverse, high performing talent. • Effectively initiated a recruitment process that ensured the hiring of key faculty and staff by devising innovative, market-based compensation approaches and maintaining focus on increasing school diversity. • Provided key insight and advice to the Compensation team to develop a new faculty banding compensation model. Show less Directed Human Resource functions for this K-12 boarding/day private school consisting of 280 – 360 campus-wide faculty, staff and summer temp employees. Served as strategic HR Business Partner to the Head of School and 15 different departments. Supervised 2 HR professionals and managed a $14 million salary budget. • Provided consultative executive/operational level HR advisory services and practical solutions to department managers for their talent management needs. Met managers and… Show more Directed Human Resource functions for this K-12 boarding/day private school consisting of 280 – 360 campus-wide faculty, staff and summer temp employees. Served as strategic HR Business Partner to the Head of School and 15 different departments. Supervised 2 HR professionals and managed a $14 million salary budget. • Provided consultative executive/operational level HR advisory services and practical solutions to department managers for their talent management needs. Met managers and employees at their work sites to promote improved performance and enhanced engagement. • Reported directly to the Head of School (HOS) on all key HR strategic, operational and organizational matters for 280+ employees, including faculty and staff. • Actively coached Administrative Council members (Head of School, CFO, Associate and Assistant HOS, 3 Division Principals and key departmental Directors) and line management to effectively address performance issues, and guiding employees to embrace a culture of ownership, accountability, responsibility and respect. • Initiated successful HR internal investigations and interventions across multiple departments to address harassment claims, disciplinary actions and overall performance management inefficiencies impacting services. • Resolved numerous complex employee relations, diversity and morale issues, and increased employee engagement. • Consistently applied behavioral competency screening expertise to hire diverse, high performing talent. • Effectively initiated a recruitment process that ensured the hiring of key faculty and staff by devising innovative, market-based compensation approaches and maintaining focus on increasing school diversity. • Provided key insight and advice to the Compensation team to develop a new faculty banding compensation model. Show less



insight HR Business Consulting Service

• Principal Consultant, Senior HR Business Partner

  • Jan 2007 - Jun 2014

  Provided HR Business Partner expertise to small businesses and large global corporations, delivering executive coaching, organizational development strategies, management training, in-depth HR Effectiveness Audits, market analyses, Affirmative Action Plans; and redesigned compensation plans, talent acquisition strategies, and performance management programs. Industries included Education/Private Schools, Information Technology, Pharmaceuticals, Financial Services/Insurance, Medical… Show more Provided HR Business Partner expertise to small businesses and large global corporations, delivering executive coaching, organizational development strategies, management training, in-depth HR Effectiveness Audits, market analyses, Affirmative Action Plans; and redesigned compensation plans, talent acquisition strategies, and performance management programs. Industries included Education/Private Schools, Information Technology, Pharmaceuticals, Financial Services/Insurance, Medical Practices/Healthcare, and Non-Profits. Client Engagements: • Worked as the Full-time Director, HR Consulting for the Elite Group, (an employee benefits and HR consulting firm) providing deliverables to external clients with 10 – 850 employees during much of a 5-year consulting engagement. On-site HR Management; Management coaching to all departments; training; Employee Handbook design; HR Audits; employee engagement assessments; realignment of performance management and reward systems with business objectives; resolution of complex employee relations issues and successfully mitigating adverse litigation. • Completed complex HR departmental M&A due diligence for a client’s purchase of a Merck Pharmaceutical facility. Also conducted HR Department effectiveness assessments for multiple client's HR departments, with keys deliverables being Executive Summaries and detailed HR Audit Scorecards. • Conducted market-based compensation studies, job classification reviews, management advisory, employee relations support, and training programs for healthcare practices. (Premier Orthopedics, Delaware Medical Group, etc.) • As a billable consultant at PricewaterhouseCoopers, developed organizational effectiveness and compensation engagements for multiple financial, government, shipping and manufacturing firms. • Provided direct Senior HR Business Partner support to municipal governments; Reported directly to the Mayor of the City of Elkton, Maryland and the Commissioners. Show less Provided HR Business Partner expertise to small businesses and large global corporations, delivering executive coaching, organizational development strategies, management training, in-depth HR Effectiveness Audits, market analyses, Affirmative Action Plans; and redesigned compensation plans, talent acquisition strategies, and performance management programs. Industries included Education/Private Schools, Information Technology, Pharmaceuticals, Financial Services/Insurance, Medical… Show more Provided HR Business Partner expertise to small businesses and large global corporations, delivering executive coaching, organizational development strategies, management training, in-depth HR Effectiveness Audits, market analyses, Affirmative Action Plans; and redesigned compensation plans, talent acquisition strategies, and performance management programs. Industries included Education/Private Schools, Information Technology, Pharmaceuticals, Financial Services/Insurance, Medical Practices/Healthcare, and Non-Profits. Client Engagements: • Worked as the Full-time Director, HR Consulting for the Elite Group, (an employee benefits and HR consulting firm) providing deliverables to external clients with 10 – 850 employees during much of a 5-year consulting engagement. On-site HR Management; Management coaching to all departments; training; Employee Handbook design; HR Audits; employee engagement assessments; realignment of performance management and reward systems with business objectives; resolution of complex employee relations issues and successfully mitigating adverse litigation. • Completed complex HR departmental M&A due diligence for a client’s purchase of a Merck Pharmaceutical facility. Also conducted HR Department effectiveness assessments for multiple client's HR departments, with keys deliverables being Executive Summaries and detailed HR Audit Scorecards. • Conducted market-based compensation studies, job classification reviews, management advisory, employee relations support, and training programs for healthcare practices. (Premier Orthopedics, Delaware Medical Group, etc.) • As a billable consultant at PricewaterhouseCoopers, developed organizational effectiveness and compensation engagements for multiple financial, government, shipping and manufacturing firms. • Provided direct Senior HR Business Partner support to municipal governments; Reported directly to the Mayor of the City of Elkton, Maryland and the Commissioners. Show less



Philadelphia Youth Network

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Manager, Business Partnerships

  • Sep 2004 - Mar 2007

  Managed a team of four Business Partner Employment Specialists in restructuring/implementing a non-profit, government-funded city employment program for at-risk or previously incarcerated urban youth ages 19 – 24. Program initially had a 0% employment placement rate, but revitalized it so that employment rate of at-risk youth increased to 40% in my first year, and then 60% the following year. +Early Career History: City Year - AmeriCorps, Director of Recruitment… Show more Managed a team of four Business Partner Employment Specialists in restructuring/implementing a non-profit, government-funded city employment program for at-risk or previously incarcerated urban youth ages 19 – 24. Program initially had a 0% employment placement rate, but revitalized it so that employment rate of at-risk youth increased to 40% in my first year, and then 60% the following year. +Early Career History: City Year - AmeriCorps, Director of Recruitment Philadelphia, PA (Non-Profit Partnership with City of Philadelphia) Spencer Stuart, Director of Research Philadelphia, PA (Global Executive Search firm) The Hay Group, Corporate Headquarters HR Manager/Sr. HR Consultant Philadelphia, PA (Global HR Consulting) Show less Managed a team of four Business Partner Employment Specialists in restructuring/implementing a non-profit, government-funded city employment program for at-risk or previously incarcerated urban youth ages 19 – 24. Program initially had a 0% employment placement rate, but revitalized it so that employment rate of at-risk youth increased to 40% in my first year, and then 60% the following year. +Early Career History: City Year - AmeriCorps, Director of Recruitment… Show more Managed a team of four Business Partner Employment Specialists in restructuring/implementing a non-profit, government-funded city employment program for at-risk or previously incarcerated urban youth ages 19 – 24. Program initially had a 0% employment placement rate, but revitalized it so that employment rate of at-risk youth increased to 40% in my first year, and then 60% the following year. +Early Career History: City Year - AmeriCorps, Director of Recruitment Philadelphia, PA (Non-Profit Partnership with City of Philadelphia) Spencer Stuart, Director of Research Philadelphia, PA (Global Executive Search firm) The Hay Group, Corporate Headquarters HR Manager/Sr. HR Consultant Philadelphia, PA (Global HR Consulting) Show less