Information Technology Specialist

• Apr 2021 - Present

Investigations on information security incidents in all ACPML IT Environments including PH Dockyard Plant Control Domain (PCD), Onne Port, Regional Office, Warri Port & Calabar Port, follow-up on learning’s from incidents and report findings to the ACPML IT Security Incident Team. Install and configure the Employer’s computer hardware, software, systems, and network. (Where necessary). Assist in the review, assessment and sign-off security requirements for all IT projects and major changes in existing IT environments. Participate in the IT Architecture Review Board to ensure that IT Solutions delivered with Projects are in line with the Reference Architectures and are fit for use /fit for purpose. Provide IT Security assurance on assigned IT projects and conduct Business Impact Analysis (BIA) for those assigned projects. Provide full technical support across the Employer’s company within the IT Support’s employment period. Assist, troubleshoot, and diagnose the problem encountered by the Employer’s computer hardware, software, system, and network. Liase with African Circle Pollution Management Limited I.T department and report all ICT issues to the I.T Department Ensure Zero network downtime Troubleshoot I.T issues within our Onne, Port Harcourt Dockyard, Regional, Warri and Calabar offices respectively. Provide professional ICT service and also ensure data/information security and integrity Monthly bill processing including Data Aggregation/reconciliation. Maintaining effective networking system. Delivering periodic I.T. awareness sessions. I.T Support service (offline/online) Ensure system hardware and software maintenance and security. Monitor network while ensuring constant connectivity. Routine Data Back-up, recovery and synchronization. Monthly submission of IT report to the BOT. Test, evaluate and advise on new technologies. Show less

System Network Administrator

• Sep 2018 - Jan 2020

1.Ensures stable internet service for all operational devices and equipment across all locations. 2. Manages all Software & ICT programmes in use in all Locations and Departments 3. Designs, implements and maintains the internet infrastructure and network backbone across all Locations 4. Designs, Implements and Reviews all ICT based Security Systems and infrastructures: CCTV, RFID, Product Security Tags etc 5. Designs, implements and maintains firewall security in all ICT Infrastructure. 6. Designs, implements and maintains access control to our network infrastructure. 7. Reviews and recommends for upgrade of our equipment and systems based on current ICT developments 8. Recommends type and quality of devices, software and licenses to be used in our network. 9. Manages all third Party Applications & Service Providers 10. Monitors, updates and upgrades our Website and other social media platforms. 11. Services, repairs and maintains ICT hardware equipment eg CPU, servers, desktops, laptops, RFID, Cash Points 12. Training of staff especially inventory and Cashiers on the use of computers and our software applications Show less

Web Developer

• Oct 2018 - Aug 2019

Contact Center Advisor

• Feb 2015 - Sep 2018

Design and Manage Contents on all Social Media plate forms. (HTML, PHP, ASP.net) Manage and Organize and Solve User Level Issues on nortify. (UI nortify) Manages Support Tickets created by clients (OS Ticket) Update nortify Knowledgebase library for Clients. (Html, PHP) Design concept for Video tutorials for clients (Camtasia) Design and Manage Contents on all Social Media plate forms. (HTML, PHP, ASP.net) Manage and Organize and Solve User Level Issues on nortify. (UI nortify) Manages Support Tickets created by clients (OS Ticket) Update nortify Knowledgebase library for Clients. (Html, PHP) Design concept for Video tutorials for clients (Camtasia)

System Support

• 2014 - Jan 2015

Technical manager......cordinate all projects on IP telephony, IP surveillance, audio distribution, smart lightening, home connect.....from start to completion. Technical manager......cordinate all projects on IP telephony, IP surveillance, audio distribution, smart lightening, home connect.....from start to completion.

System Integrator intern

• Feb 2013 - Mar 2014

Ip surveillance Ip telephony Audio distribution Home Automation Motorized gates PIR Sensor Smart lightening Ip surveillance Ip telephony Audio distribution Home Automation Motorized gates PIR Sensor Smart lightening

System Analyst

• Sep 2011 - May 2012

Design Plateform for User, Update System catalogue 4 users specification!! Network system!! Design Plateform for User, Update System catalogue 4 users specification!! Network system!!