Experience

Affinity Windows

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• Trade Assistant

  • Jun 2023 - Present



Kenya Power

• Utilities
• 700 & Above Employee

• Customer Experience Assistant.

  • Jan 2019 - Jul 2023



Kenya Power

• Utilities
• 700 & Above Employee

• Customer Service Representative

  • Sep 2011 - 2018

  Summary of the work assignments. • Booking customer complains.• Explaining the company products and policies. • Ensure that customer complaints are resolved in time.• Designing stand-alone transactions re-allocation system.

• Information Management System Operator

  • Jan 2009 - Aug 2011

  Summary of the work assignments.• Updates all the incidences in the Incidence Management System.• Prepare summary of daily breakdown occurrences.• Assist the controller.• Prepare reports on faulty transformers, the make and the country of origin.

• Construction Office Clerk

  • Jan 2007 - Dec 2008

  Handling new connections, route management of the construction teams and ensuring that all the jobs constructed are metered. • Handling customer queries.• Carry out material generations and commissioning of Jobs in the system.• Organize and co-ordinate daily construction activities.



Eclipse Printing Press.

• Kericho

• Computer Operator

  • Mar 2006 - Dec 2006

  Summary of the work assignments. • Handling Computer operations. • Overseeing the establishment of new branch in Nandi Hills. Summary of the work assignments. • Handling Computer operations. • Overseeing the establishment of new branch in Nandi Hills.