Experience

Rustan Marketing Corporation

• Philippines
• Retail
• 1 - 100 Employee

• System Operation Specialist

  • Sep 2015 - Present

  •Biometric Support (store and payroll department) •Checking of Sales (file that was sent to Spain) •Creation and Sending Sell Thru (Weekly report) and requested reports from Pentaho report from Query tools for the stores and H.O. Personnel •Extracting and Uploading XML files and HIPOS XML files in Pentaho Server for all Stores and for the accounting department. •Updating Sales, Masterfile, and Reports to Stores server. •System and Technical Support to all Stores and Head Office. •System support during every End of season sale. •Creating user access in the SPOS for cashiers, head cashiers, Managers and Trainees also goes in EGC (Redemption Purposes) •Backup database from the server in all Brands and Brandsmart, EGC back up, and Poll files for accounting also generating poll file by requesting. •Giving system or technical support via phone regarding system problems or IT hardware issues. •Uploading of Sales for Brandsmart (Gensan and Paseo) stores and backup .dos files •System and Technical Support during Cashier’s Training period. •Communicating with INDITEX (Spain Based) regarding confirmation of Sales, Store application, and other related issues. •Coordinates system problems and errors/bugs with I.T. Projects/Programmers. •Participate in Point of Sales migration from SimplePOS to HIPOS systems (Zara, Massimo Dutti, and Bershka, Pull and Bear, and Stradivarius). •Google Suite Support. •Set up and support IT Equipment for Employee Sales. •JDA support for the Transferring and Receiving Paper Bags for Stores and Jda User's account. •DSL / SDWAN connection monitoring for all store •Mall sending Sales Support (Ayala Mall Sending System) •Manual Sending of sales to FTP in case of an error in data or systems •NAV systems support for Accounting Department. •RFID hardware support / iPod Support Application •ZARA, Massimo Dutti E-COM Tech Support. Show less