Assistant Vice President

• Jan 2021 - Present

• Drive and manage project delivery, project management and data center operations team • Direct and control resource allocation to ensure quality, efficiency and effectiveness of all deliveries • Ensure compliance with organisation’s quality standards, international standards and government regulations while driving service excellence • Drive operation metrics, standards, guidelines, best practices as well as business & governance processes throughout each stage of the entire project life-cycle (including change management regimes and service level agreements) • Oversee capital expenditure and computing expenses (including budgeting, tracking and cost containment) • Lead the Risk Management process and ensure this is effectively embedded within each project Show less

Director, Solutioning & Operations

• Jul 2018 - Jan 2021

• As Director of Consulting Solutions, Delivery Team, Maintenance Team and Project Management Team, currently leading a team of 4 presales consultants, 2 solution architects, 6 projects managers, 25 delivery and maintenance engineers.• Develop and execute pre-sales consulting, project delivery and maintenance selling strategies• Spearhead process improvements• Align pre-sales solutions consulting, project delivery and maintenance resources based on broader Business Unit/Company goals• Identify latest technological developments within the industry• Build and maintain good partner relationships with Key Partners like PaloAlto Networks, Cisco System and Alcatel Lucent Enterprise in order to propose cost competitive solutions for the customers• Coordinate with account management resources to make “C” level customer calls and presentations and participate in bid and walk-through meetings with the customers management where required• Provide highly reliable and flexible network designs for SME, Campus and Data Centre deployment & ensure that all presales requirements are met.• Conduct POCs for customer on new and unique requirements and assist customer to optimize their network infrastructure• Attend customer meetings and provide expertise and advice on solutions selling.• Provide training to customer when required.• Work directly with the sales team to meet customers' requirements and provide information and technical support during the sales cycle• Respond to RFI/RFQ/RFP together with the sales team• Provide quotations, diagrams, documentation and presentation material in support of customer proposals and tender responses• Support customer requirements during pre-tender stage• Ensure an appropriate and efficient hand-over from pre-sales to the operations/delivery teams• Provide second level support for project team during the project phase• Liaise effectively with vendors and partners Show less

Deputy Director, Consulting and Project Delivery (Network & Security)

• Jul 2017 - Jun 2018

- Develop and execute pre-sales consulting selling strategies and identify opportunities for process improvements and prioritize pre-sales solutions consulting resources based on broader team/company goals- Coordinate with account management resources to make “C” level customer calls and presentations and participate in bid and walk-through meetings with the customers management where required- Establish and maintain good partner relationships with latest technological developments within the industry and Key Partners like PaloAlto Networks, Cisco System and Alcatel Lucent Enterprise in order to propose cost competitive solutions for the customers Show less

Senior Manager, Presales and Delivery Team

• Jul 2016 - Jun 2017

- Work directly with the sales team to meet customers' requirements, and provide information and technical support during the sales cycle- Provide 2nd level support for project team during the project phase- Ensure an appropriate and efficient hand-over from pre-sales to the operations/delivery teams- To liaise with vendors and partners- Attend customer meetings and provide expertise and advice on solutions- Provide quotations, diagrams, documentation and presentation material in support of customer proposals and tender responses- Response to RFI/RFQ/RFP together with sales team- Provides training to customer when required- Line manager for Presales Consultant and Delivery Team Show less

Presales Manager

• Apr 2013 - Jun 2016

- Work directly with the sales team to meet customers' requirements, and provide information and technical support during the sales cycle- Provide 2nd level support for project team during the project phase- Ensure an appropriate and efficient hand-over from pre-sales to the operations/delivery teams- To liaise with vendors and partners- Attend customer meetings and provide expertise and advice on solutions- Provide quotations, diagrams, documentation and presentation material in support of customer proposals and tender responses- Response to RFI/RFQ/RFP together with sales team- Provides training to customer when required- Line manager for Presales Consultant Show less

Network Consultant

• Nov 2011 - Mar 2013

- Work directly with the sales team to meet customers' requirements, and provide information and technical support during the sales cycle- Provide 2nd level support for project team during the project phase- Ensure an appropriate and efficient hand-over from pre-sales to the operations/delivery teams- To liaise with vendors and partners- Attend customer meetings and provide expertise and advice on solutions- Provide quotations, diagrams, documentation and presentation material in support of customer proposals and tender responses- Response to RFI/RFQ/RFP together with sales team- Provides training to customer when required- If required, acts as a Project Manager for deal to ensure the final solution is delivered towards customer’s expectation and initial proposals Show less

Network Manager

• Dec 2009 - Nov 2011

Senior Consultant

• Jul 2008 - Nov 2009

Senior Network Engineer

• Jun 2006 - Jun 2008

Network Controller

• Jun 2005 - May 2006