Lawanna Voci
Founder | Consultant at Peak Elevation LLC- Claim this Profile
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Bio
Jennifer L Arnold
I have worked with many professionals in my line of work, but never before with someone as smart & positive as Lawanna. I started my career working as a physician and then found myself leading teams in healthcare, something medical school did not prepare me for. Lawanna has remarkable leadership and advisory skills and I was lucky to be able to benefit from her mentorship and friendship. Not only did she show me many techniques for being a good leader, but she helped me navigate some of the most challenging situations I never expected to encounter in my career. Lawanna gave me helpful tips and advice on how to navigate very complex interpersonal dynamics and be a better leader. Lawanna is a top leader who demonstrates humility, strength and humor putting others at ease. Lawanna always willing to lend a hand to anyone who needs it. Her ability to mentor and guide me in growing as an inclusive leader, always with a smile and sense of humor are qualities any leader or employee will benefit from working with. She is truly a cut above the rest!
Latoya Lawrence
As a leader, Lawanna is inspirational and gives the team excellent motivation to achieve our goals. She also maintains a positive attitude, which encourages our team to maintain a positive outlook and focus on the big picture. She pulls the absolute best out of me everyday and I am thankful to have had her as a leader.
Victoria N. Clark-Grassano
As a recent hire, Lawanna brought an unparalleled detailed interview and onboarding experience that was seamless and efficient as I joined as an attorney at Shutts & Bowen LLP. I appreciated the genuine care, knowledge, and ambition Lawanna presented throughout the entire process, as well as the first impression she instilled of the Tampa office’s established firm culture, which was a key factor in my decision to join. Lawanna's previous management experience is evident in her carrying out her current role as she identifies challenges and proactively resolves them, including, from the perspective of an attorney, by providing relevant training, guidance, and resources or referrals to resources when needed, and informing of opportunities available to accomplish career goals. As Office Administrator of the Tampa office for over seven years, her influence is reflected in the noticeably organized, collaborative, motivated, and happy work-environment. Lawanna uses her many talents for the benefit of attorneys, staff, and the firm and her value is noticed each day, which is not only appreciated, but also has become a necessity to the well-run operations of our office.
Jennifer L Arnold
I have worked with many professionals in my line of work, but never before with someone as smart & positive as Lawanna. I started my career working as a physician and then found myself leading teams in healthcare, something medical school did not prepare me for. Lawanna has remarkable leadership and advisory skills and I was lucky to be able to benefit from her mentorship and friendship. Not only did she show me many techniques for being a good leader, but she helped me navigate some of the most challenging situations I never expected to encounter in my career. Lawanna gave me helpful tips and advice on how to navigate very complex interpersonal dynamics and be a better leader. Lawanna is a top leader who demonstrates humility, strength and humor putting others at ease. Lawanna always willing to lend a hand to anyone who needs it. Her ability to mentor and guide me in growing as an inclusive leader, always with a smile and sense of humor are qualities any leader or employee will benefit from working with. She is truly a cut above the rest!
Latoya Lawrence
As a leader, Lawanna is inspirational and gives the team excellent motivation to achieve our goals. She also maintains a positive attitude, which encourages our team to maintain a positive outlook and focus on the big picture. She pulls the absolute best out of me everyday and I am thankful to have had her as a leader.
Victoria N. Clark-Grassano
As a recent hire, Lawanna brought an unparalleled detailed interview and onboarding experience that was seamless and efficient as I joined as an attorney at Shutts & Bowen LLP. I appreciated the genuine care, knowledge, and ambition Lawanna presented throughout the entire process, as well as the first impression she instilled of the Tampa office’s established firm culture, which was a key factor in my decision to join. Lawanna's previous management experience is evident in her carrying out her current role as she identifies challenges and proactively resolves them, including, from the perspective of an attorney, by providing relevant training, guidance, and resources or referrals to resources when needed, and informing of opportunities available to accomplish career goals. As Office Administrator of the Tampa office for over seven years, her influence is reflected in the noticeably organized, collaborative, motivated, and happy work-environment. Lawanna uses her many talents for the benefit of attorneys, staff, and the firm and her value is noticed each day, which is not only appreciated, but also has become a necessity to the well-run operations of our office.
Jennifer L Arnold
I have worked with many professionals in my line of work, but never before with someone as smart & positive as Lawanna. I started my career working as a physician and then found myself leading teams in healthcare, something medical school did not prepare me for. Lawanna has remarkable leadership and advisory skills and I was lucky to be able to benefit from her mentorship and friendship. Not only did she show me many techniques for being a good leader, but she helped me navigate some of the most challenging situations I never expected to encounter in my career. Lawanna gave me helpful tips and advice on how to navigate very complex interpersonal dynamics and be a better leader. Lawanna is a top leader who demonstrates humility, strength and humor putting others at ease. Lawanna always willing to lend a hand to anyone who needs it. Her ability to mentor and guide me in growing as an inclusive leader, always with a smile and sense of humor are qualities any leader or employee will benefit from working with. She is truly a cut above the rest!
Latoya Lawrence
As a leader, Lawanna is inspirational and gives the team excellent motivation to achieve our goals. She also maintains a positive attitude, which encourages our team to maintain a positive outlook and focus on the big picture. She pulls the absolute best out of me everyday and I am thankful to have had her as a leader.
Victoria N. Clark-Grassano
As a recent hire, Lawanna brought an unparalleled detailed interview and onboarding experience that was seamless and efficient as I joined as an attorney at Shutts & Bowen LLP. I appreciated the genuine care, knowledge, and ambition Lawanna presented throughout the entire process, as well as the first impression she instilled of the Tampa office’s established firm culture, which was a key factor in my decision to join. Lawanna's previous management experience is evident in her carrying out her current role as she identifies challenges and proactively resolves them, including, from the perspective of an attorney, by providing relevant training, guidance, and resources or referrals to resources when needed, and informing of opportunities available to accomplish career goals. As Office Administrator of the Tampa office for over seven years, her influence is reflected in the noticeably organized, collaborative, motivated, and happy work-environment. Lawanna uses her many talents for the benefit of attorneys, staff, and the firm and her value is noticed each day, which is not only appreciated, but also has become a necessity to the well-run operations of our office.
Jennifer L Arnold
I have worked with many professionals in my line of work, but never before with someone as smart & positive as Lawanna. I started my career working as a physician and then found myself leading teams in healthcare, something medical school did not prepare me for. Lawanna has remarkable leadership and advisory skills and I was lucky to be able to benefit from her mentorship and friendship. Not only did she show me many techniques for being a good leader, but she helped me navigate some of the most challenging situations I never expected to encounter in my career. Lawanna gave me helpful tips and advice on how to navigate very complex interpersonal dynamics and be a better leader. Lawanna is a top leader who demonstrates humility, strength and humor putting others at ease. Lawanna always willing to lend a hand to anyone who needs it. Her ability to mentor and guide me in growing as an inclusive leader, always with a smile and sense of humor are qualities any leader or employee will benefit from working with. She is truly a cut above the rest!
Latoya Lawrence
As a leader, Lawanna is inspirational and gives the team excellent motivation to achieve our goals. She also maintains a positive attitude, which encourages our team to maintain a positive outlook and focus on the big picture. She pulls the absolute best out of me everyday and I am thankful to have had her as a leader.
Victoria N. Clark-Grassano
As a recent hire, Lawanna brought an unparalleled detailed interview and onboarding experience that was seamless and efficient as I joined as an attorney at Shutts & Bowen LLP. I appreciated the genuine care, knowledge, and ambition Lawanna presented throughout the entire process, as well as the first impression she instilled of the Tampa office’s established firm culture, which was a key factor in my decision to join. Lawanna's previous management experience is evident in her carrying out her current role as she identifies challenges and proactively resolves them, including, from the perspective of an attorney, by providing relevant training, guidance, and resources or referrals to resources when needed, and informing of opportunities available to accomplish career goals. As Office Administrator of the Tampa office for over seven years, her influence is reflected in the noticeably organized, collaborative, motivated, and happy work-environment. Lawanna uses her many talents for the benefit of attorneys, staff, and the firm and her value is noticed each day, which is not only appreciated, but also has become a necessity to the well-run operations of our office.
Credentials
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Diversity, Inclusion, and Belonging
LinkedInMar, 2021- Nov, 2024
Experience
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Peak Elevation LLC
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United States
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Business Consulting and Services
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1 - 100 Employee
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Founder | Consultant
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Jun 2023 - Present
At Peak Elevation, we're on a mission to elevate your business to new heights. Our unwavering commitment is to foster a culture of empowerment and inclusivity where every team member plays a pivotal role in the success story of your organization. Our Core Values: Empowerment: We believe that the key to a thriving organization is empowering your employees. Your entire team soars when individuals feel valued and have the tools to excel. Diversity & Collaboration: We champion a culture that celebrates diversity and fosters collaboration. Together, we're stronger, more innovative, and better equipped to achieve your business goals. What We Offer: Business Consulting: We provide tailored consulting services to identify and seize opportunities for growth, including enhancing your hiring processes, refining recruitment strategies, optimizing your organizational culture, boosting efficiencies, and increasing profitability. Fractional Law Firm Administrator Services: For smaller law firms seeking top-notch administration without breaking the bank, our fractional administrator services offer a cost-effective solution. We ensure your firm operates seamlessly, allowing you to focus on what you do best - practicing law. Florida Bar-Approved CLE Courses: Stay at the forefront of legal knowledge with our catalog of Florida Bar-approved CLE courses. We provide the resources you need to excel in your legal practice. Online Training Resources: Access a wealth of online training resources that empower your team to continually develop their skills, keeping your business at the cutting edge of your industry. With Peak Elevation, you're not just getting a service; you're gaining a partner dedicated to making your business more innovative and profitable. Our comprehensive suite of offerings is designed to help you reach your business goals, whether it's achieving higher levels of efficiency, increasing profitability, or cultivating a thriving, inclusive work environment. Show less
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NLG Divorce and Family Law
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United States
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Law Practice
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1 - 100 Employee
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Chief Operating Officer
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Jan 2022 - Jul 2023
As the Chief Operating Officer at Nelson Law Group, my responsibilities revolved around building and fortifying the firm's infrastructure to prepare for anticipated growth. This encompassed critical areas such as talent acquisition and retention, identifying new business opportunities, expanding practice areas, attorney coaching, overseeing all facets of business efficiency, cost management, and strategic expansion. Key achievements in this role: Formulated comprehensive expansion plans, which included refining attorney compensation structures to align with our growth objectives. Optimized the non-attorney professional team by restructuring roles and enhancing compensation packages and benefits. This strategic move resulted in significantly improved staff retention rates. Established effective compensation models to ensure fairness and competitiveness within the firm. Streamlined monthly client billing protocols, enhancing accuracy and efficiency in financial operations. Conducted thorough research and successfully facilitated the transition to a full practice management suite, resulting in increased overall efficiency and substantial annual cost savings for the firm. Achieved a remarkable transformation in the firm's culture, eliminating the need for external professional intervention. This effort fostered a more cohesive, collaborative, and harmonious team environment. Show less
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Shutts & Bowen LLP
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United States
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Law Practice
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400 - 500 Employee
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Office Administrator
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Oct 2015 - Jan 2022
As Office Administrator overseeing the Tampa and Sarasota offices at Shutts & Bowen, I had a broad range of responsibilities encompassing operational management, staffing, recruitment, office construction, and strategic planning for both locations. My collaborative efforts with the office managing partner were geared toward aligning our hiring strategies with the specific needs of our clients. This involved recruiting attorneys who excelled in client service and demonstrated a commitment to fostering a work environment characterized by collegiality, collaboration, and the delivery of top-tier legal services. Directed day-to-day operations for two offices, overseeing a team of approximately 45 attorneys and 50 non-attorney professionals. Collaborated with Tampa equity partners to formulate and execute a formal strategic plan. This plan defined office objectives and harmonized them with the broader firm goals. It set the stage for implementing initiatives necessary to achieve our mission and vision. Played a pivotal role as the primary contact point for non-attorney and attorney recruitment. Served as a bridge between attorney candidates and equity partners, practice groups, and other key personnel within the firm. Managed all onboarding procedures for new hires in the Tampa and Sarasota offices. Oversaw the maintenance and optimization of physical facilities, furnishings, and equipment. This involved collaborating with contractors, architects, decorators, vendors, and suppliers. As a project manager, led three buildouts and managed two office moves. Achieved recognition for the Tampa office as one of the "Best Places to Work" by the Tampa Bay Business Journal. This accolade underscored my ability to cultivate a workplace culture that actively engaged employees, as evidenced by comprehensive employee engagement surveys. Show less
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Raymond James
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United States
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Financial Services
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700 & Above Employee
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Legal Administrator (Administrative Manager) Legal Department
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Oct 2003 - Oct 2015
As the Administrative Manager, I was pivotal in overseeing the legal department's operational aspects, which comprised a team of approximately 27 attorneys, while providing direct supervision for around 35 paralegals, legal secretaries, law clerks, and administrative associates. My contributions to the organization included acting as a liaison for crucial risk-management initiatives, including business continuity, business impact assessment, vendor assessment, and annual risk assessments for internal audits.Managed the needs of our support staff, overseeing critical functions such as recruitment, selection, training, development, performance evaluation, salary administration, employee relations, motivation, counseling, disciplinary actions, resource allocation, and other essential human resource management functions. Developed and delivered ongoing procedural training programs to ensure the team consistently adhered to regulatory requirements, industry standards, and best practices.Oversaw systems management, encompassing vital aspects such as records management, electronic discovery library administration, office automation, document creation systems, information storage and retrieval, telecommunications, and litigation support.Collaborated with other critical business units to effectively manage facilities-related needs, including space planning and design, records storage, telecommunications, business continuity, disaster preparedness, and other essential functions associated with facilities management.Achieved outstanding results in a firm-wide employee engagement survey, earning the highest-rated employee insight survey results. Show less
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Records Custodian
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Sep 2000 - Oct 2003
Independently handled third-party subpoenas issued to the firm, garnished and levied associate wages and client accounts, and processed third-party court orders.
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Legal Assistant/Paralegal
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1997 - Aug 2000
Legal Assistant/Paralegal for board-certified family law attorney. Legal Assistant/Paralegal for board-certified family law attorney.
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Bridget Heptner Law Office, Inc.
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Clearwater, FL
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Legal Assistant/Paralegal
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1994 - 1997
Legal Assistant/Paralegal for family law and bankruptcy attorney. Legal Assistant/Paralegal for family law and bankruptcy attorney.
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