Experience

Mya Systems

• France
• Software Development

• Software Engineer

  • Mar 2020 - Present

• Software Engineer in Test

  • Dec 2019 - Mar 2020



Lean Startup Co.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Business Development Manager, Education and Sponsorship

  • Dec 2015 - Feb 2019

  Lean Startup Company, founded by Eric Ries and Heather McGough is the official place for learning Lean Startup methodology and modern management techniques. LSCo produces educational webcasts, podcasts, original content, produces the Lean Startup Labs Summit Series and annual Conference, and offers a Lean Startup Training Program. Our resources support those who are new to Lean Startup, seasoned practitioners who want a deeper dive, or companies trying to incorporate it at scale. Whether you’re building a high-growth tech startup, a mobile app, a piece of hardware, working in a non-profit, or large bureaucratic organization, adopting Lean Startup methodology can help you overcome obstacles and set up systems. You’ll learn how to structure teams and ways of working to scale successfully and operate in conditions of extreme uncertainty. www.leanstartup.co Show less



Prado Group

• United States
• Real Estate
• 1 - 100 Employee

• Sales Director at The Suites on Nob Hill

  • Aug 2013 - Jun 2015

  Oversee all leasing aspects of 132 luxury apartments. Providing corporate clients and individual renters with short-term housing needs. Also managed the guest service, maintenance, and housekeeping departments. Oversee all leasing aspects of 132 luxury apartments. Providing corporate clients and individual renters with short-term housing needs. Also managed the guest service, maintenance, and housekeeping departments.



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Externee

  • Jan 2013 - Jan 2013

  Revenue Management: • Participated in the analysis of the STR report with Sheraton and Westin's Sales and Marketing Director and General Manager. Entrusted with the task of creating spreadsheets for the Ownership that outlines the Hotels' 2012 performance compared to the competitive set and the general market •Reviewed and discussed the 2011 and 2012 Profit and Loss report with the Management Team •Managed and achieved Housekeeping's daily productivity targets Revenue Management: • Participated in the analysis of the STR report with Sheraton and Westin's Sales and Marketing Director and General Manager. Entrusted with the task of creating spreadsheets for the Ownership that outlines the Hotels' 2012 performance compared to the competitive set and the general market •Reviewed and discussed the 2011 and 2012 Profit and Loss report with the Management Team •Managed and achieved Housekeeping's daily productivity targets



The Garden Hotel, Guangzhou

• Management Trainee

  • Aug 2011 - Aug 2012

  Duty Manager Desk: • Resolved operational discrepancies at the Front Desk, Concierge, Housekeeping, and IT departments • Executed crisis management procedures to mitigate unforeseen natural disasters and guest security situations • Increased returning clients and regained guests’ trust in the Hotel’s brand by resolving guest comments on Tripadvisor.com and Chinese websites • Revised the Duty Manager’s policy and procedure handbook from Chinese to English; an imperative tool used in training non-Chinese speakers Quality Assurance: • Developed new added-value services such as birthday’s e-cards and “Regular Guest Preference” program, increasing guests’ satisfaction rate • Led a team of four as mystery shoppers to the Hotel’s competitors. Generated a report of recommendations and action plans that the Assistant General Manager forwarded to all concerning department's directors • Consolidated and analyzed 2011's Apartment Guest Feedback Report • Spot check and audited daily performance gaps in order to maintain platinum-five star standards Show less