Experience

Enthuse Communications

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Owner

  • Jul 2015 - Present

  Help your colleagues to be enthusiastic about your business and achieve your goals faster. Communication is a business critical skill and needs to be more than simply 'telling people stuff'​ - your colleagues need to be advocates of your business, make the best contribution they can and help you take it to the next level. Let's make enthusiasm contagious in your business. Help your colleagues to be enthusiastic about your business and achieve your goals faster. Communication is a business critical skill and needs to be more than simply 'telling people stuff'​ - your colleagues need to be advocates of your business, make the best contribution they can and help you take it to the next level. Let's make enthusiasm contagious in your business.



The Co-operative Group

• United Kingdom
• Retail Groceries
• 1 - 100 Employee

• Internal Communication Lead Business Partner (Food Retail)

  • May 2013 - Jun 2015

  A member of Group Internal Communication, with responsibility for leading both the Events team and the Food Internal Communication team. The key purpose of the role was to help drive engagement of 70,000 colleagues across 2,800 stores, a dozen distribution centres and the Support Centre through excellent communication that tells the strategic narrative, supports leaders to be more visible and champions a culture where colleagues can have their say. Key Responsibilities • Leading a team of Communication Business Partners to deliver against the objectives of the Internal Communication Strategy • Leading a team of Events Specialists to support the organisation’s executive teams in the delivery of professional and often logistically complex events • Designing and implementing an effective Internal Communication strategy and supporting plan that complements the business’ True North strategy, so that colleagues understand the direction of the organisation and the reasons for change • Establishing, managing and continually improving a suite of channels to communicate the business’ key messages to colleagues • Supporting senior leaders, in particular the CEO, to be more visible with colleagues and listen to what they are saying • Working in collaboration with the Transformation Office and Work Stream Leaders to design communication strategies and plans that prepare colleagues for change • Partnering with colleagues in the wider communication team on Group initiatives that touch on Food Colleagues – and ensure Food news is communicated to colleagues in other parts of the Group to build advocacy • As part of the Group Internal Communication senior leadership team, have a shared responsibility of engaging, inspiring and developing the wider team • Building relationships with other people in the business who also have responsibility for colleague communication, including Operational Communication Show less



Warburtons Ltd

• New Zealand

• • Oct 2008 - May 2013

  Responsible for developing, delivering and continuously improving an innovative, proactive and effective internal communication and engagement strategy and plan to help the business deliver its objectives. As a member of the senior management group, the role necessitated having a close working relationship with the Warburton Family and Main Board, as well as Business Management Board Directors. Key Responsibilities• Developing and executing the Internal Communication and Engagement strategy and plan• Ensuring the clear communication of the business' vision and strategic objectives to all employees• Researching and defining the Employer Brand and developing an Employee Value Proposition• Having launched a refreshed set of values, keeping them alive in the business through effective communication• Working closely with the Main Board (Family owners) and Business Management Board (BMB) to develop and manage their programme of leadership communications• Partnering with external communication colleagues to manage internal messages surrounding company change programmes including: the pension scheme re-launch, large-scale redundancy programmes and site closures, as well as product recalls and crises - ensuring the consistency of messages and a professional delivery• Editing the Company's double award winning employee magazine• Leading a project team to deliver the regular Employee Engagement Survey and Pulse Checks. Providing support, advice and encouragement to local action planning teams• Advising sites and business units, including local HR teams, on communication and engagement by highlighting best practice already evident in the business, as well as from external sources• Leading a project group to launch and run an internal engagement programme surrounding the Company's sponsorship of five athletes in the run up to the London 2012 Olympics Show less

• • Apr 2007 - Oct 2008

  As a member of the Marketing team, responsible for leading both the consumer and corporate communications strategies to manage the reputation of the business with key stakeholders. Managing both the consumer PR and Consumer Care teams, while developing and executing the corporate PR plan.Key Responsibilities• Working closely with the Company Secretary and business Directors to develop the corporate PR strategy• Media relations handling for all national interviews with the Chairman and other senior directors• A member of the product recall team, representing both external communications and Consumer Care in both actual product recalls and simulation exercises• Organising and taking part in media training for senior business leaders• Leading, coaching and developing the Consumer Care Department• Continuing to be responsible for Consumer PR strategy and leading and developing a PR team to deliver the plan, with a network of seven consumer PR agencies Show less

• • May 2005 - Apr 2007

• • Apr 2002 - May 2005

• • May 2001 - Apr 2002



Mason Williams

• United Kingdom
• Public Relations and Communications Services

• • 2000 - May 2001

  Consumer and Trade PR and event management experience gained working with clients including: Eurosites for Airtours, Gore-Tex, Hasbro Games (inc. Monopoly, Subbuteo and Cluedo etc), Morrisons, Pets at Home, Rowenta, Simply Be and Vymura wallcoverings.

• • 1999 - 2000

• • 1998 - 1999



Harrison Cowley

• Public Relations and Communications Services

• • 1997 - 1998

  Business to Business and Consumer PR experience gained working on clients including BICC Cables and Camelot National Lottery.

• • 1996 - 1997

  Business to Business and Consumer PR experience gained working on clients including BICC Cables and Camelot National Lottery.