Lawandan Naidoo
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Bio
Experience
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iSSC Group
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Jan 2023 - Present
Service Desk Managment Technical Process and DocumentationSLA managementMaking sure that services are being seamlessly delivered to the clients of an organizationTickets system integratrion Key Account Sales Management Sales ProcessesCustomer Project Management
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Feb 2022 - Jan 2023
Sales Management Channel Growth Business Development Solution Selling Process management .
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ICONIS
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Business Development Manager - Sales Manager
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May 2021 - Jan 2022
-Manage Sales Delivery and Business Development across Africa and EMEA Region . -Manage Vendor - Distributor - Reseller Engagement. -Build and Develop Product footprint . -Grow partner Engagements and Manage relationship building within existing and New Business Partners . -Promote Technical and Pre-Sales Relationship. -Cloud Sales, Solutions Scoping ,Cloud Services ,Managed IT services Cloud Solutions, Cloud -Storage -Account Management -Support CEO with Business Objective and Vision. -Support Service Delivery and Project Management . -Support Daily Operations and Distribution of Product. -Client Engagement, SLA, NDA, Cost negotiations, Proposal and Costings Review -Manage Pipelines and Opportunities -Presentation and technical overview composition -Public and Private Sector Product management -Product training and incentive management Show less
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Cigo Cloud
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South Africa
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IT Services and IT Consulting
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Oct 2020 - May 2021
-Support CEO with Business Objective and Vision. -Support Service Delivery and Project Management . -Support Daily Operations and Distribution of Product.-Manage Pre-Sales and Solution selling globally. -Engage with Sales and Engineers to produce company mission statement and tasks efficiently.-Manage Sales Delivery and Business Development Teams across Africa and EMEA Region .-Manage Vendor - Distributor - Reseller Engagement.- Build and Develop Product footprint .-Grow partner Engagements and Manage relationship building within existing and New Business Partners .product : *SAAS *PAAS * IAAS *Ai * IOT * VOD *CDN *VDI *Kubernetes *DevOps Engineering *Collaboration and Teams .*Container (CAAS)-Promote Technical and Pre-Sales Relationship. -Manage Business Development .-Manage Sales Teams and Pipeline -Manage GTM Strategy with Vendor GTM and Product alignment . -Report into CEO Show less
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Aug 2020 - Oct 2020
- Manage Customer Support teams .-Manage Sales and Drive Product Brand and Operational duties Globally.-Market and Promote Clear Operations of Business practice through out the business and align with Vendors and Resellers .-Recruit and Manage New partners .-Manage Sales Delivery and Business Development Teams across Africa and EMEA Region .-Manage Vendor - Distributor - Reseller Engagement.- Build and Develop Product footprint .-Grow partner Engagements and Manage relationship building within existing and New Business Partners .-Promote Technical and Pre-Sales Relationship. -Manage Business Development .-Manage Sales Teams and Pipeline -Manage GTM Strategy with Vendor GTM and Product alignment . Show less
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Axiz (Pty) Ltd
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South Africa
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IT Services and IT Consulting
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400 - 500 Employee
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Aug 2019 - Jun 2020
-Managing Private and Corporate Sector Quotes and Business Development across all Partners.-Improving and Managing Vendor Relationships and Partner Engagements. -Account Management- Product Development with Specific Vendors such as Cisco, Dell EMC , HPE , Vmware , Veeam , Microsoft etc.-Strategic Business Development Planning and Quoting.-Pipeline Management.-Vendor Product Training and Database Management.-GTM Strategy planning- Pre-Sales/ Sales Process Engagement .-Partner Upskilling and Product Awareness Growth. Show less
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Jul 2019 - Jun 2020
-Manage Businesses Development across all products .- Promote Company GTM strategy and align with customers .- Maintain and grow Vendor relationships.- Vendor Event Planning and Drive Sales .- Product Project Planning .- Pipeline Management.-Align with Sales Teams and Management on Weekly BDM tasks . - Report into Regional Branch Manager .
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Vox Telecom
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South Africa
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Telecommunications
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700 & Above Employee
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Cloud/MIT Specialist
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Sep 2018 - Sep 2019
Products Overview : -Azure ,office 365,Cloud . -Veeam ,Vox Mail ,Storage,Exchange. -Fortinet ,mimecast ,Kaspersky -Fibre -New business opportunities and relationship building. -Product Sales and Marketing. -Solution selling. -Strategic planning. -Customer base Management. -External field Relationship building . -Account Management. -Product Awareness and training -Product development within the teams assigned to scope Solutions for. -Pre-Sales, Cloud Sales, Solutions Scoping ,Cloud Services ,Managed IT services Cloud Solutions, Cloud -Storage -IOT ( internet of Things )Microsoft Azure ,O365, Microsoft 365 -Internal & External Managed I.T consulting , -Assisting Corporates and Staff on Cloud Specialized management and products. -Advising clients and staff about newly designed devices for the IOT department. -Building New Business ,Channel Management and Account management Teams in all Products . -Security Solutions Advisor. Mimecast , Fortinet , Kaspersky and other related products as required . Show less
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Exclusive Networks Africa
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South Africa
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Computer and Network Security
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1 - 100 Employee
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KZN channel Manager
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Jun 2017 - Sep 2018
-Product focus is Security ,Networking and Datacenter solutions.(Fortinet,Prolabs,Mellanox, Phishme) -Customer relationship management. -New business opportunities and relationship building. -Product Sales and Marketing. -Solution selling. -Strategic planning. -Customer base Management. -External field Relationship building . -Account Management. -. -Product focus is Security ,Networking and Datacenter solutions.(Fortinet,Prolabs,Mellanox, Phishme) -Customer relationship management. -New business opportunities and relationship building. -Product Sales and Marketing. -Solution selling. -Strategic planning. -Customer base Management. -External field Relationship building . -Account Management. -.
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Rectron South Africa
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South Africa
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Information Technology & Services
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200 - 300 Employee
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Key Account Manager
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Aug 2015 - Jul 2017
-Customer Relationship building -Accont Management - Sales - IT - Identifying a target market and New Business opportunities . - Database management -CRM -Software/hardware solutions . -Microsoft software Licensing. -Customer Relationship building -Accont Management - Sales - IT - Identifying a target market and New Business opportunities . - Database management -CRM -Software/hardware solutions . -Microsoft software Licensing.
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Customer experience consultant
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Mar 2015 - Oct 2015
-Technical and Sales Support to Telecommunications Partners such as Vodacom , Cell C , MTN -Retail Field Marketing. -Mobile Devices administration. -Customer relationship building - Sales . -Android device marketing . -Mobile product support. -Technical and Sales Support to Telecommunications Partners such as Vodacom , Cell C , MTN -Retail Field Marketing. -Mobile Devices administration. -Customer relationship building - Sales . -Android device marketing . -Mobile product support.
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sphumelele converged comm
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Durban Area, South Africa
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Network System Administrator
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Aug 2014 - Mar 2015
-I.T systems Administration . -Dell & Vodacom Channel partner training -I.T systems Administration . -Dell & Vodacom Channel partner training
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Computer Cafe
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United States
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Software Development
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1 - 100 Employee
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IT Technician
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Mar 2013 - Oct 2014
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Education
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Commerce Computer's South Africa
Dip. I.T Systems Engineering, Computer/Information Technology Administration and Management -
CTU Training Solutions
Certificate, Microsoft Azure Cloud -
Comptia
A+, A+ -
Mikrotik
Certificate, Mikrotik Certified Network Associate -
Fortinet
Certificate NSE3, I.T Security -
VMware IT Academy
Certificate, IT CLoud -
VMware IT Academy
Certificate, Information Technology -
Comptia
N+ -
Microsoft
DLC, Microsoft Digital Literacy -
Mimecast
certificate, Email Security -
Mellenox
Certificate, System, Networking, and LAN/WAN Management/Manager -
Fortinet
Certificate NSE2, IT Security -
Fortinet
Certificate NSE1, IT Security -
Commerce & Computers South Africa
Certificate, I.T Digital Literacy Microsoft -
Udemy
Certificate, Cloud Computing -
CCSA
Certificate, Microsoft Systems Administrator -
Dell networking OS9 configuration
certificate, pre-sales -
Dell networking Power Edge Server
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mellanox
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Carbon Black
Carbon Black Next Generation Anti-Virus Security -
Carbon black
Carbon Black Next Generation Anti-Virus Security -
Vox Learning Academy
Certificate, Cyber Security -
Vox Learning Academy
Certificate, Virtual Data Center -
Vox Learning Academy
Certificate, Data Back-up and File Encryption -
vox acadamy
Certificate, Bulk Sms/Cloud Services -
Vox Acadamy
Certificate, Managed IT Services -
CTU Training Solutions
certificate, Micrsoft Az-900 -
Sentinel One
Certificate, Cyber Security -
Acronis
Certificate, Cloud Technical Back-Up -
Acronis
Certificate, Acronis Cloud-Technical Associate Disaster Recovery (DR Back-Up Solution Engineer) -
MANCOSA
Certificate, Cyber/Computer Forensics and Counterterrorism -
Microsoft
Certificate, Microsoft M365 Fundamentals, Microsoft 365 Fundamental