Experience

Heavy Machinery Dealership Limited

• Nigeria
• Machinery Manufacturing
• 1 - 100 Employee

• • Nov 2018 - Present

  1. Design various merchandising strategies and monitor inventory of all physical parts and oversee all return processes for parts.2. Maintain all warranty claims and assist in all changes and coordinate with team for all shipping delays to ensure compliance to time.3. Manage all purchase orders and resolve any discrepancy for all purchase orders.4. Identify and resolve all issues in parts department and ensure achievement of all short and long term objectives.5. To work efficiently with parts team and ensure effectiveness of all warehouse operations according to objectives and prepare appropriate forecasts.6. Ensure part sales objectives and compatibility for same with dealer productivity and provide assistance to customers.7. Coordinates store classification efforts.8. Evaluates effects of training on store performance. Show less

• • Jun 2015 - Oct 2018

  Responsibilities1. Supervise and assist in daily Warehouse activities for receiving and shipping spare parts goods.2. Conduct performance for warehouse staff, addressing performance issues and resolve problems by providing adequate training and guidance where necessary.3. Continuously improve warehouse operations through the use of Warehouse storage principles and there by maintain accuracy of stock.4. Conferring with other supervisors to coordinate activities of individual departments to serve Customers.5. Maintain Warehouse work instructions for all tasks involved.6. Responsible for log in system complaints with concerned department/Line Manager.7. Maintain appropriate Bin location for spare parts storage considering volume and nature.8. Determine appropriate logistics to Pick /Drop goods whenever required.9. Ensure all warehouse visual control monitoring boards are updated daily.10. Ensure all stocked parts are having labels with Article numbers & Description. Show less

• • Jun 2013 - May 2015

  Responsibilities1. Planning and controlling parts and specials.2. Assist and coordinate with parts team.3. Identifying customer needs within SLA.4. Providing customers with information about parts and specials.5. Identify the right parts for customers and technicians.6. Providing accurate information to customers and others parts - related information.7. Check paperwork, ensure the invoice and waybill has been issued.