Lavona Sylvester

Underwriter at SCOTTFIN INSURANCE BROKERS
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Languages
  • Afrikaans -
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Credentials

  • First Level Regulatory Exam: Representatives (RE5)
    Moonstone Information Refinery
    Jul, 2016
    - Sep, 2024
  • National Certificate in Information & Communications Technology - NQF Level 4
    PC Training and Business College
    Dec, 2005
    - Sep, 2024
  • Short term insurance NQF level 4 150 credits
    -

Experience

  • SCOTTFIN INSURANCE BROKERS
    • South Africa
    • Insurance Agencies and Brokerages
    • 1 - 100 Employee
    • Underwriter
      • Dec 2019 - Present
  • Itron
    • New Zealand
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Service Desk Technician
      • Aug 2011 - Present

      ASSITING WITH CLIENT QUERIES TELEPHONIC AND VIA EMAIL OUTBOUND / INBOUND CLIENT CALLING DATA CAPTURING TECHNICAL TELEPHONIC SUPPORT GENERATING REPORTS FOLLOWING UP ON CALLS LOGGED PROVIDING CUSTOMERS WITH FEEDBACK ASSITING WITH CLIENT QUERIES TELEPHONIC AND VIA EMAIL OUTBOUND / INBOUND CLIENT CALLING DATA CAPTURING TECHNICAL TELEPHONIC SUPPORT GENERATING REPORTS FOLLOWING UP ON CALLS LOGGED PROVIDING CUSTOMERS WITH FEEDBACK

  • Pinnacle marketing
    • United States
    • Advertising Services
    • Team Leader
      • Jan 2015 - Aug 2019
  • Pinnacle Marketing
    • United States
    • Advertising Services
    • Portfolio Administrator
      • Mar 2008 - Jul 2011

    • Portfolio Administrator
      • Mar 2008 - Jul 2011

      RECEIVING OF INSURANCE POLICIESASSITING WITH CLIENT QUERIES TELEPHONIC AND VIA EMAILOUTBOUND / INBOUND CLIENT CALLING DATA CAPTURINGGENERATING DAILTY AND MONTHLY REPORTS

Education

  • Atlantis Secondary
    Grade 12
    2000 - 2004

Community

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