Business Development Manager

• Oct 2013 - Present

Product Manager

• May 2010 - Oct 2013

Dell Enterprise Product Management. Networking Product Manager - added from April 2013Responsible for the following activities: Managing vendor relationships and building effective supply chain partnerships Controlling the purchase and supply of all procured items & services. Negotiating price and terms of products with suppliers Setting product pricing to meet revenue & profitability goals. Working closely with sales to ensure revenue and customer satisfaction goals are met Managing the product throughout the product lifecycle, providing to partners consistent professional support in order to identify opportunities and build projects together Market research & developing the core positioning and messaging for the product( promotions, newsletters). In charge of planning and developing the right marketing strategy Performing sales, trend, and profitability analysis.Ensuring profit targets are achieved, margins maintained & expenses controlled.Delivering ongoing market analysis and assessment of competitors. Permanent contact with top 20 business partners(resellers) Performing and arranging successful product demonstrations for customers(webinars, trainings, events)Effectively coaching, motivating and developing the sales teams. Show less

Account manager

• Aug 2004 - Apr 2010

Managing a client portfolio and having revenue and account management responsibility for partners’ accounts.Working closely with the Sales Director to prospect, pitch & close new business.Address client concerns and ensure the resolution of issues in a timely manner.Gaining a strong knowledge and understanding of the products distributed by the company. Maintaining contact with clients - giving them regular updates. Overseeing existing campaigns to grow key accounts. Retain accounts through the development of strong relationships with key decision makers.Develop a pipeline of viable opportunities in order to meet quarterly and yearly sales targets in terms of revenue. Show less

Sales engineer

• Aug 1999 - Aug 2004

Responsible for managing a range of products within company’s portfolio. Managing stocks and controlling the purchase process of products for which is in charge. Negotiating prices and terms with suppliers. Maintaining records of supplier contracts, agreements, goods ordered received. Managing vendor relationships and building effective supply chain partnerships. Making recommendations & advising senior management on deploying solutions with products for which is in charge. Weekly reporting to the Sales Manager regarding selling results, target achievements and providing solutions to improve selling process. Advising customers towards best option for their needs. Issuing of Technical Offers for IT tender. Show less

System Engineer

• Oct 1986 - Aug 1999

Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction. Responsible for diagnosing & resolving hardware and software problems. Providing advice, support and practical assistance to system users. Developing the infrastructure and systems to meet the company’s needs. Working within a TCP/IP network environment, including DHCP, DNS and Ethernet. Supervising of the IT servicing teams. Assistance with training of staff. Deploying new hardware and compiling procedural documentation. Show less