Lávinder Barg Santos

Gerente sênior de contas chave at NORDICA
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR

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Experience

    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Gerente sênior de contas chave
      • Jul 2023 - Present

      * Responsável pela parceria com clientes no desenvolvimento de projetos de Data Analytics, Data Integration e Automated Machine Learning * Garantir o sucesso dos projetos em execução * Negociação comercial dos produtos Alteryx e Qlik * Responsável pela parceria com clientes no desenvolvimento de projetos de Data Analytics, Data Integration e Automated Machine Learning * Garantir o sucesso dos projetos em execução * Negociação comercial dos produtos Alteryx e Qlik

    • United States
    • Software Development
    • 1 - 100 Employee
    • Territory Account Manager
      • Jan 2022 - Feb 2023

      • Responsible for all opportunities of Qlik on the south region of Brazil • 200+ deals closed won in 2022 • Solution presentation directly to customers in meetings and seminars. • Preparing and executing Proof of Concept demos together with the customers • Drive customer success through a strong understanding of their business and ability to strongly engage the Qlik value proposition within those customer communities • Developing and executing Account Plans, with a planned focus on Target accounts • Building up a sustainable pipeline for assigned territory or segment • Recovery of old customers • Managing contract negotiations to closure with Global Legal Team • Daily updates on CRM (SalesForce) • Directly responsible for sales forecast, pipeline generation, territory plan. • Partner management and Sales team enablement • Resolving conflicts between partners • Opportunity registration management • Relationship with AWS, Microsoft and Snowflake vendors Show less

    • Brazil
    • Information Technology & Services
    • 1 - 100 Employee
    • Key Account Manager
      • Sep 2020 - Jan 2022

      Helping people and companies to become data-driven through the analytical journey Helping people and companies to become data-driven through the analytical journey

    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Account Manager
      • Mar 2015 - Sep 2019

      • Responsible for planning and prospecting sales and account management in the Southeast, South and Northeast regions. • Development of relationship with suppliers in the segments of Data Analytics, Machine Learning, BPM, RPA and Infrastructure Management. • Representation of the portfolio of CSC BRASIL (Tableau, Qlik, Alteryx, DataRobot, Snowflake, Cloudera, BMC Software, Bizagi and BluePrism). • Constant interaction with pre-sales and service teams, in order to prospect and enrich planning and sales opera-tions. • Software sales based on the specific needs of companies that have been poorly exploited or unexplored. • Create and pipeline management, having generated more than R$ 50 million in business on enterprise and com-mercial accounts. • Realize customer success activities, identifying and measuring the key factors to value realization. • Health check of customer relationship. • Realize onboarding actions. • Upselling and cross-selling. • Customer retention. • Renew support and service contracts. • Strategic alignment with the supplier. • Careful update of opportunities in Sales Force. Show less

    • Executive Account Manager
      • Mar 2014 - Feb 2015

      • Responsible for management of all accounts in the Southeast region. • Relationship with technology suppliers in the Analytics segment (Teradata, SAS, Informatica and Notoriun). • Focus on government companies and agencies (Federal, State and Municipal) to promote and adopt products and new technologies. • Creation of pipeline of millions of reais, doing business in DATAPREV and SEPLAN-SP. • Planning and prospecting of new markets for georeferencing and Solutions of Cyber Security. • Ensure customer satisfaction (Health Check), to expand the installed base and customer retention. • Renew support and service contracts. • Prospect opportunities for other technologies within the client and group companies. • Strategic sales alignment with the supplier. Show less

    • Brazil
    • Information Technology and Services
    • 200 - 300 Employee
    • Service Consultant
      • Aug 2011 - Mar 2014

      • Elaboration of functional specifications (application of ITIL best practices), Status Report KPIs and identification of requirements. • Acting as project manager in identifying risks and issues, creating deployment schedules. • Customer support in the preparation of RFPs and RFQs. • Monitoring of development, testing, deployment and assisted operation stages. • Participation and leadership in TIM BRASIL projects. • Elaboration of functional specifications (application of ITIL best practices), Status Report KPIs and identification of requirements. • Acting as project manager in identifying risks and issues, creating deployment schedules. • Customer support in the preparation of RFPs and RFQs. • Monitoring of development, testing, deployment and assisted operation stages. • Participation and leadership in TIM BRASIL projects.

    • Brazil
    • Software Development
    • 1 - 100 Employee
    • System analysts / Developer
      • Jun 2008 - Aug 2011

      Software development (ARS language - BMC Software) Development / Customization of ITIL modules. Requirements survey and analysis Elaboration of the solution design Preparation of construction documentation System deployment Specialized support (N3 / N4). Software development (ARS language - BMC Software) Development / Customization of ITIL modules. Requirements survey and analysis Elaboration of the solution design Preparation of construction documentation System deployment Specialized support (N3 / N4).

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Analista Junior
      • 2007 - 2008

      Conducting Software Testing on Siebel, BLL, Arbor, Vitria and Informatica platforms Integrated Test Planning. Mass creation of data. Platform nonconformities report Performance in the Oi telecommunications client. Analyze potential problems or current problems Proactivity in investigating problems Conducting Software Testing on Siebel, BLL, Arbor, Vitria and Informatica platforms Integrated Test Planning. Mass creation of data. Platform nonconformities report Performance in the Oi telecommunications client. Analyze potential problems or current problems Proactivity in investigating problems

Education

  • Fundação Getulio Vargas
    Master of Business Administration (MBA), Gestão Empresarial
    2011 - 2012
  • Universidade Estácio de Sá
    Bacharel em Sistemas de Informação, Informática
    2004 - 2008

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