Laverne Marks
CSR at Mercantile Bank- Claim this Profile
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Bio
Experience
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Mercantile Bank
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Financial Services
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200 - 300 Employee
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CSR
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Sep 2013 - Present
I provide the best possible customer service. I make deposits into checking, savings, IRA's, make loan payments, withdrawals. I also balance the ATM and vault . If a customer needs their address changed, or to close an account, I can help with that as well. I currently am learning how to handle the deficit accounts, non posts, cash balance sheets and learning all the newest technology that Mercantile has to offer. I provide the best possible customer service. I make deposits into checking, savings, IRA's, make loan payments, withdrawals. I also balance the ATM and vault . If a customer needs their address changed, or to close an account, I can help with that as well. I currently am learning how to handle the deficit accounts, non posts, cash balance sheets and learning all the newest technology that Mercantile has to offer.
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Community Home Health Care INC
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White Cloud, MI 49349
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Billing Specialist
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Nov 2009 - Jul 2013
file claims on behalf of all our patients, for all insurances, request prior authorizations, post payments, work the aged receivables, work the account payables, payroll and numerous other reports. Crededtialing for 3 offices. file claims on behalf of all our patients, for all insurances, request prior authorizations, post payments, work the aged receivables, work the account payables, payroll and numerous other reports. Crededtialing for 3 offices.
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Havilah Recovery Solutions
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Zeeland, MI
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Intern
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Jan 2009 - Nov 2009
I was responsible for the self pay recovery of a large Northern Michigan Hospital. The average age of this Aged Receivable was 3-5 years old. I was responsible to identify what could and should be re-billed and what was actually owed by the patient. I was responsible for the self pay recovery of a large Northern Michigan Hospital. The average age of this Aged Receivable was 3-5 years old. I was responsible to identify what could and should be re-billed and what was actually owed by the patient.
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Walmart
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Mar 1996 - Dec 2006
managing specific area's of each store, general merchandise to groceries, to the fresh areas. Making sure merchandise is ordered, responsible for making sure growth in sales happens consistently. Schedule employees, perform evaluations, hire new employee. Handle any costumer concerns. managing specific area's of each store, general merchandise to groceries, to the fresh areas. Making sure merchandise is ordered, responsible for making sure growth in sales happens consistently. Schedule employees, perform evaluations, hire new employee. Handle any costumer concerns.
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Education
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Baker College of Cadillac
Certificate, Medical Billing and Coding Specialist -
Baker College of Muskegon
Certificate, Medical Billing and Coding Specialist