Experience

Industries of the Blind, Greensboro

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Human Resources Generalist

  • Sep 2022 - Present

  Greensboro, North Carolina, United States •Performs routine tasks required to administer and execute human resource programs including but not limited to benefits, leave management; disciplinary matters; recognition, and morale; occupational health and safety.

• Human Resources Recruiter and Benefits Specialist

  • Mar 2020 - Sep 2022

  Greensboro, North Carolina, United States • Responsible for hiring all hourly and temporary associates • Conducts all onboarding processes and new hire orientation. • Enrolls eligible employees in the benefit program(s) in a timely and accurate manner. • Terminates benefits when applicable. • Audits and approves invoices from staffing agencies. • Reconciles billing statements, corrects any discrepancies before submitting for final payment approval.

• Human Resources Recruiter

  • Jun 2018 - Mar 2020

  Greensboro, North Carolina, United States • Collaborate with the Employee Optimization Manager and Trainers to assess the training program while identifying ways to successfully train blind individuals on their needs. • Collaborate with the engineering team to discuss ways to increase sewing machine accessibility for blind candidates. • Work to remove barriers to hire blind candidates while optimizing opportunities for success.

• Human Resources Coordinator

  • Oct 2016 - Jun 2018

  Greensboro, North Carolina, United States • Coordinate and manage onboarding operations as it pertains to Human Resources • Source and interview potential candidates to ensure proper job placement that suffices company needs • Manage the pre-hire and new-hire employee process • Facilitate new hire orientation with all new hires • Provide administrative support within the department • Utilize Paylocity system to add job postings, track application flow, update candidate dispositions, generate reports, enter and update… Show more • Coordinate and manage onboarding operations as it pertains to Human Resources • Source and interview potential candidates to ensure proper job placement that suffices company needs • Manage the pre-hire and new-hire employee process • Facilitate new hire orientation with all new hires • Provide administrative support within the department • Utilize Paylocity system to add job postings, track application flow, update candidate dispositions, generate reports, enter and update employee information and changes, and distribute performance appraisals • Maintain compliance standards of AA, EEO, HIPPA, FSLA, COBRA, ADA, and Worker’s Compensation when concerning all job duties and decision-making • Serve as a liaison and advocate for all employees • Served on the 2016 IOB Fundraising Campaign to assist in the purchases of adaptive technology for the blind and visually impaired

• Human Resources Administrative Assistant

  • Jan 2015 - Oct 2016

  Greensboro, NC • Provided administrative support that contributed to the overall Human Resources function • Assisted with the recruiting process (i.e. scheduling interviews, working job fairs, posting job openings, and screening applications) • Provided hiring support by handing background checks, drug screens, E-Verify, and entering employee data into the payroll system • Maintained internal employee personnel files • Handled inquiries related to benefits, unemployment claims, wage verifications,… Show more • Provided administrative support that contributed to the overall Human Resources function • Assisted with the recruiting process (i.e. scheduling interviews, working job fairs, posting job openings, and screening applications) • Provided hiring support by handing background checks, drug screens, E-Verify, and entering employee data into the payroll system • Maintained internal employee personnel files • Handled inquiries related to benefits, unemployment claims, wage verifications, and Social Security administration requests • Managed employee incentive programs (i.e. service awards, birthdays low vision purchase program, and referral bonuses) • Other duties such as: document auditing, filing, ordering supplies, reconciling invoices, and generating compliance reports

• Customer Service Specialist

  • Mar 2013 - Jan 2015

  Greensboro, NC • Delivered guidance, assistance, and resolution to both internal and external customer needs • Maximized satisfaction by investigating and resolving customer inquiries, concerns, and complaints in a precise and timely manner • Responded to inbound calls and other customer inquiries with a sense of urgency • Processed incoming orders, scheduled shipments, and monitored product inventory levels • Generated work orders and maintained item and customer information in MAS… Show more • Delivered guidance, assistance, and resolution to both internal and external customer needs • Maximized satisfaction by investigating and resolving customer inquiries, concerns, and complaints in a precise and timely manner • Responded to inbound calls and other customer inquiries with a sense of urgency • Processed incoming orders, scheduled shipments, and monitored product inventory levels • Generated work orders and maintained item and customer information in MAS 500 • Enhanced skill sets related to sales, marketing, and business development • Worked in numerous Base Service Store showcases • Participated in the National Industries for the Blind Public Policy Forum • Award: 2014 Milton J. Samuelson Career Achievement (Employee of the Year)



Bell House, Inc

• Special Events Intern

  • May 2011 - Jul 2011

  Greensboro, NC • Worked for a United Way member agency • Exposure and experience of non-profit management • Worked with adults with neurological and orthopedic disabilities • Coordinated special events • Accompanied residents on social outings and medical appointments • Assumed tasks relevant to the promotion and development of the agency • Co-authored grants and prepared press release for the local newspaper • Participated in Capital Campaign fundraising project



The Adaptables, Inc

• Technology Assistant

  • May 2010 - Aug 2010

  Winston-salem, NC • Performed general office and receptionist duties (Answering telephones, filing, and handling customer sales) • Worked with diverse populations • Obtained skills related to advocacy for persons with disabilities, peer support, and counseling • Assisted with technology training and participant referrals • Participated in outreach promotional opportunities